TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from your program will not file the state return Your program will not file the state return until I pay $40.00, That is stupid. It will not allow me to pay with credit card.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax is Awesome! Been using for years, very well put together for the ":non-experts!"
Date published: 2021-02-13
Rated 2 out of 5 by from Complicated This process is complicated more than it should have to be. I also don't want to pay someone to file for me when I can do it alone.
Date published: 2021-02-13
Rated 5 out of 5 by from Awesome Great they should of told me i was not finished with my taxes i thought i was but i wasn't im glad i went back in i should of got a text letting me know i wasn't finished but now i am my first time
Date published: 2021-02-13
Rated 4 out of 5 by from Easy and fairly quick Compared to paying $500 or more for someone to prepare our taxes this is an amazing deal. The help option makes things easy, it reminds you to look for deductions, gives you prompts on what paperwork you will need, looks for tax credits for everyone.
Date published: 2021-02-13
Rated 1 out of 5 by from Definitely my last year using turbotax They give you different options to pay then at the very end they throw in another fee you know nothing about
Date published: 2021-02-13
Rated 5 out of 5 by from keeping me safe! Love how they go over every detail to make sure you're covered, even the second stimulus package that I did not receive! When one number was wrong on my behalf, they emailed me immediately and made sure I didn't file incorrectly. Thanks for looking out Turbo Tax!
Date published: 2021-02-13
Rated 5 out of 5 by from Great service Had an issue on my return Turbo tax was on it Got in corrected in no time. Definitely recommend to everyone.
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax is easy to file your taxes. I have used TurboTax 3 years now and love the ease of filing my Taxes. I have used other programs but this one is the Best.
Date published: 2021-02-13
Rated 2 out of 5 by from Not sure about their ability to do the job I have used Turbo Tax for years without any issues until now. My return was rejected with a Reject Code IND-031-04. The research stated the issue was with my AGI entered by Turbo Tax from my 2019 return was different from what the IRS had on file. I pulled up (on line) the tax return for 2019 and 2020. The Turbo Tax entered AGI matched the return that was saved previously. At wits end, I dug out the hard copy of my 2019 return only to find the AGI was different. Only by $3 but it was enough to cause the return to be rejected. I would like to know how my 1040 can change after it was filed.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14887
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from your program will not file the state return Your program will not file the state return until I pay $40.00, That is stupid. It will not allow me to pay with credit card.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax is Awesome! Been using for years, very well put together for the ":non-experts!"
Date published: 2021-02-13
Rated 2 out of 5 by from Complicated This process is complicated more than it should have to be. I also don't want to pay someone to file for me when I can do it alone.
Date published: 2021-02-13
Rated 5 out of 5 by from Awesome Great they should of told me i was not finished with my taxes i thought i was but i wasn't im glad i went back in i should of got a text letting me know i wasn't finished but now i am my first time
Date published: 2021-02-13
Rated 4 out of 5 by from Easy and fairly quick Compared to paying $500 or more for someone to prepare our taxes this is an amazing deal. The help option makes things easy, it reminds you to look for deductions, gives you prompts on what paperwork you will need, looks for tax credits for everyone.
Date published: 2021-02-13
Rated 1 out of 5 by from Definitely my last year using turbotax They give you different options to pay then at the very end they throw in another fee you know nothing about
Date published: 2021-02-13
Rated 5 out of 5 by from keeping me safe! Love how they go over every detail to make sure you're covered, even the second stimulus package that I did not receive! When one number was wrong on my behalf, they emailed me immediately and made sure I didn't file incorrectly. Thanks for looking out Turbo Tax!
Date published: 2021-02-13
Rated 5 out of 5 by from Great service Had an issue on my return Turbo tax was on it Got in corrected in no time. Definitely recommend to everyone.
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax is easy to file your taxes. I have used TurboTax 3 years now and love the ease of filing my Taxes. I have used other programs but this one is the Best.
Date published: 2021-02-13
Rated 2 out of 5 by from Not sure about their ability to do the job I have used Turbo Tax for years without any issues until now. My return was rejected with a Reject Code IND-031-04. The research stated the issue was with my AGI entered by Turbo Tax from my 2019 return was different from what the IRS had on file. I pulled up (on line) the tax return for 2019 and 2020. The Turbo Tax entered AGI matched the return that was saved previously. At wits end, I dug out the hard copy of my 2019 return only to find the AGI was different. Only by $3 but it was enough to cause the return to be rejected. I would like to know how my 1040 can change after it was filed.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14887