TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is Awesome I was so scared to do my own taxed but thanks to the help I received from Turbo Tax Live. I feel confident that I did everything right.
Date published: 2022-02-23
Rated 5 out of 5 by from Very easy process All of the inputs were simple and easy to use. Process took less than 2 hours.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo is amazing! Easy to use for my first time filing my taxes! Would recommend for the easy experience.
Date published: 2022-02-23
Rated 5 out of 5 by from Easy, quick, simple. Easy step by step process, user friendly, I love that I can pause and come back as needed. Will continue to use turbo!
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is Great I decided to use turbo tax to be able to get free help from an expert since I had recently moved and my taxes were a bit more confusing. I was paired with Tax Expert Lorena and she made it really easy for me to understand and helped me get the best refund possible all for FREE.
Date published: 2022-02-23
Rated 2 out of 5 by from Not Great They have no support unless you pay more than what a tax place would cost. Keep getting an error and nobody is available for assistance.
Date published: 2022-02-23
Rated 5 out of 5 by from Great Very impressed with Turbo and the chat that assisted me with questions
Date published: 2022-02-23
Rated 2 out of 5 by from Hidden Fees No cool about the hidden fees when you request to pay turbotax using your refund. $39 for allowing turbotax to use part of my refund as payment for their service
Date published: 2022-02-23
Rated 5 out of 5 by from Simple Easy to use and quick to get through. I plan to continue using TurboTax.
Date published: 2022-02-23
Rated 2 out of 5 by from NOT SO GREAT i had over 4000 in refunds but now i only get 2000 back
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 14887
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome I was so scared to do my own taxed but thanks to the help I received from Turbo Tax Live. I feel confident that I did everything right.
Date published: 2022-02-23
Rated 5 out of 5 by from Very easy process All of the inputs were simple and easy to use. Process took less than 2 hours.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo is amazing! Easy to use for my first time filing my taxes! Would recommend for the easy experience.
Date published: 2022-02-23
Rated 5 out of 5 by from Easy, quick, simple. Easy step by step process, user friendly, I love that I can pause and come back as needed. Will continue to use turbo!
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is Great I decided to use turbo tax to be able to get free help from an expert since I had recently moved and my taxes were a bit more confusing. I was paired with Tax Expert Lorena and she made it really easy for me to understand and helped me get the best refund possible all for FREE.
Date published: 2022-02-23
Rated 2 out of 5 by from Not Great They have no support unless you pay more than what a tax place would cost. Keep getting an error and nobody is available for assistance.
Date published: 2022-02-23
Rated 5 out of 5 by from Great Very impressed with Turbo and the chat that assisted me with questions
Date published: 2022-02-23
Rated 2 out of 5 by from Hidden Fees No cool about the hidden fees when you request to pay turbotax using your refund. $39 for allowing turbotax to use part of my refund as payment for their service
Date published: 2022-02-23
Rated 5 out of 5 by from Simple Easy to use and quick to get through. I plan to continue using TurboTax.
Date published: 2022-02-23
Rated 2 out of 5 by from NOT SO GREAT i had over 4000 in refunds but now i only get 2000 back
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 14887