TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from All's well that ends well. I had so many stock transactions that Turbo Tax couldn't handle them. I was on the phone with turbo tax for about 8 hours altogether without resolving the problem. A friend had the same problem, and she figured out how to solve my problem. Everyone was as helpful as they could be, but.... Turbo Tax needs to have a "WARNING" - limit of 2,000 (or whatever) trades. DO NOT TRY TO SWEEP IF YOU HAVE MORE. AND If someone gets into trouble - in addition to deleting the Program, you need to ALSO delete the tax file in your Finder. (that's what did the trick)
Date published: 2021-05-12
Rated 3 out of 5 by from Not sure why I can't get the national average I don't make a lot, and the national average in tax return in my income rate is around $2,000. I get back less than a $100 every time. I believe this will be the last year I do taxes with turbo tax.
Date published: 2021-05-12
Rated 4 out of 5 by from Turbo Tax is OK, but it's cranky It arbitrarily duplicates my tax forms, and often even though I've saved everything, when I relaunch Turbo Tax my most recent SAVED return is gone, nowhere to be found, and instead, it defaults to something I had entered previously. This is why I save often, and to a flash drive. Also, after years and years of offering this tax filing software, the Intuit program cannot import PDF files which is absurd. And the cheapskates want to charge $25.00 to file my state tax return. No thanks.
Date published: 2021-05-12
Rated 5 out of 5 by from Best Tax Preparer Ever The system of Turbo Tax leads you through each step. The checks and rechecks plus advise are perfect. Turbo Tax does not miss anything.
Date published: 2021-05-12
Rated 4 out of 5 by from Really enjoyed using Turbo Tax. It was easy to use and I liked how it takes you through step by step with explanations along the way.
Date published: 2021-05-12
Rated 5 out of 5 by from Easy to use. Thankful for not having to go to an in-person tax person.
Date published: 2021-05-12
Rated 5 out of 5 by from Extremely easy to use I really hate doing my taxes but this was a breeze
Date published: 2021-05-12
Rated 3 out of 5 by from Problem with Form 1099-NEC The new requirement to link a schedule "C" with a require FOrm 1099-NEC did not work or was not easily understandable to allow compliance forcing me to file by mail versus e-File.Otherwise, I was satisfied with Turbo Tac this time, but may entertain actual CPA prep next year to make the job easier.
Date published: 2021-05-12
Rated 2 out of 5 by from lots of problems, tech support was no help Turbo tax did not allow key to be entered, did not load all needed forms did not allow access to turbo tax servers so i could pay to e-file state return required on every load that files be updated, I've used it for 12 years without issue. Lucky #13. Next year I'm thinking it will be a lot less painful to do it by hand.
Date published: 2021-05-12
Rated 5 out of 5 by from Love this program! This is an easy to use method. Very thorough. Great!
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1489
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from All's well that ends well. I had so many stock transactions that Turbo Tax couldn't handle them. I was on the phone with turbo tax for about 8 hours altogether without resolving the problem. A friend had the same problem, and she figured out how to solve my problem. Everyone was as helpful as they could be, but.... Turbo Tax needs to have a "WARNING" - limit of 2,000 (or whatever) trades. DO NOT TRY TO SWEEP IF YOU HAVE MORE. AND If someone gets into trouble - in addition to deleting the Program, you need to ALSO delete the tax file in your Finder. (that's what did the trick)
Date published: 2021-05-12
Rated 3 out of 5 by from Not sure why I can't get the national average I don't make a lot, and the national average in tax return in my income rate is around $2,000. I get back less than a $100 every time. I believe this will be the last year I do taxes with turbo tax.
Date published: 2021-05-12
Rated 4 out of 5 by from Turbo Tax is OK, but it's cranky It arbitrarily duplicates my tax forms, and often even though I've saved everything, when I relaunch Turbo Tax my most recent SAVED return is gone, nowhere to be found, and instead, it defaults to something I had entered previously. This is why I save often, and to a flash drive. Also, after years and years of offering this tax filing software, the Intuit program cannot import PDF files which is absurd. And the cheapskates want to charge $25.00 to file my state tax return. No thanks.
Date published: 2021-05-12
Rated 5 out of 5 by from Best Tax Preparer Ever The system of Turbo Tax leads you through each step. The checks and rechecks plus advise are perfect. Turbo Tax does not miss anything.
Date published: 2021-05-12
Rated 4 out of 5 by from Really enjoyed using Turbo Tax. It was easy to use and I liked how it takes you through step by step with explanations along the way.
Date published: 2021-05-12
Rated 5 out of 5 by from Easy to use. Thankful for not having to go to an in-person tax person.
Date published: 2021-05-12
Rated 5 out of 5 by from Extremely easy to use I really hate doing my taxes but this was a breeze
Date published: 2021-05-12
Rated 3 out of 5 by from Problem with Form 1099-NEC The new requirement to link a schedule "C" with a require FOrm 1099-NEC did not work or was not easily understandable to allow compliance forcing me to file by mail versus e-File.Otherwise, I was satisfied with Turbo Tac this time, but may entertain actual CPA prep next year to make the job easier.
Date published: 2021-05-12
Rated 2 out of 5 by from lots of problems, tech support was no help Turbo tax did not allow key to be entered, did not load all needed forms did not allow access to turbo tax servers so i could pay to e-file state return required on every load that files be updated, I've used it for 12 years without issue. Lucky #13. Next year I'm thinking it will be a lot less painful to do it by hand.
Date published: 2021-05-12
Rated 5 out of 5 by from Love this program! This is an easy to use method. Very thorough. Great!
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1489