TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from SIMPLE MY FIRST TIME DOING IT. IT WAS EASY. THANK YOU FOR SAVING ME MONEY AND TIME
Date published: 2023-03-12
Rated 5 out of 5 by from Awesome Service! I normally prepare my own return but when I ran into an issue I didn't know how to handle I reached out to an expert and got immediate help. Very professional and capable and pleasant to work with. I have full confidence my return was handled correctly.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy to use I've been using Turbo Tax for years. Works great!!
Date published: 2023-03-12
Rated 1 out of 5 by from Horrible and a waste of money. I could have paid someone to do this for less than doing it myself through this process. There is no one to help unless you want to pay even more money. Save yourself and find someone to file these for you.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax Prompts Turbo Tax is so correct with it's "prompts", I feel/know that all my information is correctly entered!
Date published: 2023-03-12
Rated 4 out of 5 by from OVERALL GOOD COULD BE MORE USER FRIENDLY, LIKED THE WAY EVERYTHING IS EXPLAINED AND I WAS ABLE TO UPLOAD MY W2 UNLIKE PREVIOUS YEARS WHERE UPLOADING IT WAS UNSUCCESSFUL, DIDNOT HAVE TO PAY OR DRIVE TO A INCOME TAX PREPARER
Date published: 2023-03-12
Rated 1 out of 5 by from turbo tax does it's job I am unhappy to have an additional charge tacked on for state tax filing. I feel it wasn't made clear, I could file for free at my states site and save $30 but I paid extra for federal and state thinking it included state filing. Oh stupid me.
Date published: 2023-03-12
Rated 5 out of 5 by from Great product Easy, helpful, reliable with great prompts to help remind what has yet to be reviewed
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is Improving Every Year Best experience to date. I have used in the past with varied results, but this year the process was much smoother.
Date published: 2023-03-12
Rated 3 out of 5 by from Long Process and No option for Basic Plan Very annoyed that TurboTax automatically selected the Deluxe version and I couldn't change it to the basic plan which was less expensive.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 1489
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SIMPLE MY FIRST TIME DOING IT. IT WAS EASY. THANK YOU FOR SAVING ME MONEY AND TIME
Date published: 2023-03-12
Rated 5 out of 5 by from Awesome Service! I normally prepare my own return but when I ran into an issue I didn't know how to handle I reached out to an expert and got immediate help. Very professional and capable and pleasant to work with. I have full confidence my return was handled correctly.
Date published: 2023-03-12
Rated 5 out of 5 by from Easy to use I've been using Turbo Tax for years. Works great!!
Date published: 2023-03-12
Rated 1 out of 5 by from Horrible and a waste of money. I could have paid someone to do this for less than doing it myself through this process. There is no one to help unless you want to pay even more money. Save yourself and find someone to file these for you.
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax Prompts Turbo Tax is so correct with it's "prompts", I feel/know that all my information is correctly entered!
Date published: 2023-03-12
Rated 4 out of 5 by from OVERALL GOOD COULD BE MORE USER FRIENDLY, LIKED THE WAY EVERYTHING IS EXPLAINED AND I WAS ABLE TO UPLOAD MY W2 UNLIKE PREVIOUS YEARS WHERE UPLOADING IT WAS UNSUCCESSFUL, DIDNOT HAVE TO PAY OR DRIVE TO A INCOME TAX PREPARER
Date published: 2023-03-12
Rated 1 out of 5 by from turbo tax does it's job I am unhappy to have an additional charge tacked on for state tax filing. I feel it wasn't made clear, I could file for free at my states site and save $30 but I paid extra for federal and state thinking it included state filing. Oh stupid me.
Date published: 2023-03-12
Rated 5 out of 5 by from Great product Easy, helpful, reliable with great prompts to help remind what has yet to be reviewed
Date published: 2023-03-12
Rated 5 out of 5 by from Turbo Tax is Improving Every Year Best experience to date. I have used in the past with varied results, but this year the process was much smoother.
Date published: 2023-03-12
Rated 3 out of 5 by from Long Process and No option for Basic Plan Very annoyed that TurboTax automatically selected the Deluxe version and I couldn't change it to the basic plan which was less expensive.
Date published: 2023-03-12
All TurboTax® Offerings Reviews - Page 1489