TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Dissapointed I have never had to pay a fee to do my own taxes online ! This year Turbo tax charged me $85.00 just because I had unemployment for 5 weeks, dissapointed
Date published: 2021-02-13
Rated 5 out of 5 by from So far very happy Until this year I'd been using Taxslayer. This year they had a computer glitch that was saying I owed for every dime I'd paid in. The customer service rep said it was medicare taxes, that's ludicrous. Very Happy that Turbo tax is more interactive and they work hard to get you all you're entitled to.
Date published: 2021-02-13
Rated 5 out of 5 by from turbo tax is easy turbo tax was quick and easy for this first time user.
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax is the best!!! I love TurboTax. Makes filing taxes a breeze. I always get a big refund
Date published: 2021-02-13
Rated 5 out of 5 by from yes These is a great but i put all the correct info and keep asking the same thing
Date published: 2021-02-13
Rated 4 out of 5 by from Turbo Tax is harder to use this year One major problem is that I sent a printed copy of my turbo tax return last year so this year they would not accept my e-file copy because they could not authenticate last years return electronically (last years AJI) so now I have to keep filing hard copy. Not good
Date published: 2021-02-13
Rated 1 out of 5 by from Turbo Tax Delux GREAT I found Turbo Tax complete in informing me during the process and I was quite pleased with the experience.
Date published: 2021-02-13
Rated 5 out of 5 by from Outstanding Service All I can say is that Turbotax is #1 in my book each and every time I had a discrepancy with any portion of tax return they were there to either guide me through the filing process, get live help or let me feel free to take the reigns all while reviewing the documents before letting me submit them for processing... Greatest Team of tax experts I've ever encountered!!!
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax is so easy Had been a few years doing my taxes with Turbo tax and my experience had been great
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax Friendly Software Is a good software. Is not complicated, I got my refund faster,
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14878
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Dissapointed I have never had to pay a fee to do my own taxes online ! This year Turbo tax charged me $85.00 just because I had unemployment for 5 weeks, dissapointed
Date published: 2021-02-13
Rated 5 out of 5 by from So far very happy Until this year I'd been using Taxslayer. This year they had a computer glitch that was saying I owed for every dime I'd paid in. The customer service rep said it was medicare taxes, that's ludicrous. Very Happy that Turbo tax is more interactive and they work hard to get you all you're entitled to.
Date published: 2021-02-13
Rated 5 out of 5 by from turbo tax is easy turbo tax was quick and easy for this first time user.
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax is the best!!! I love TurboTax. Makes filing taxes a breeze. I always get a big refund
Date published: 2021-02-13
Rated 5 out of 5 by from yes These is a great but i put all the correct info and keep asking the same thing
Date published: 2021-02-13
Rated 4 out of 5 by from Turbo Tax is harder to use this year One major problem is that I sent a printed copy of my turbo tax return last year so this year they would not accept my e-file copy because they could not authenticate last years return electronically (last years AJI) so now I have to keep filing hard copy. Not good
Date published: 2021-02-13
Rated 1 out of 5 by from Turbo Tax Delux GREAT I found Turbo Tax complete in informing me during the process and I was quite pleased with the experience.
Date published: 2021-02-13
Rated 5 out of 5 by from Outstanding Service All I can say is that Turbotax is #1 in my book each and every time I had a discrepancy with any portion of tax return they were there to either guide me through the filing process, get live help or let me feel free to take the reigns all while reviewing the documents before letting me submit them for processing... Greatest Team of tax experts I've ever encountered!!!
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax is so easy Had been a few years doing my taxes with Turbo tax and my experience had been great
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax Friendly Software Is a good software. Is not complicated, I got my refund faster,
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14878