TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Simple to use, have used it for years Turbo tax is the easiest way to get things done in a timely manner. It only took me about 40 minutes to get everything done. I appreciate the options they have for doing things your own way as well.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is convenient & easy I have used TurboTax for many years. Always easy & affordable.
Date published: 2021-02-18
Rated 3 out of 5 by from 6th year of using Turbo Tax I trust the program, but this year's software forced me to mail in my return. I had a problem with Form 8949, Part II, Item (g) where it rounded down the "0.43" to "0.". The software requested me to insert the correct amount. The software would not accept my inserting "0.43" without it automatically rounding the amount down to "0.". Nor would it allow me to leave the space blank. The software locked me out of electronically filing without making the change. I submitted a request for a phone call about my problem. I did get a returned call but the phone line went dead as soon as the canned "Quality Assurance" statement ended. I stayed on the line listening to silence for two minutes before I hung up.
Date published: 2021-02-18
Rated 5 out of 5 by from I love My TurboTax It's quick and easy gather your previous year info, fill in the blanks
Date published: 2021-02-18
Rated 5 out of 5 by from A great way to get the dread of taxes completed We have used Turbo Tax for the past 10+ years and have never been disappointed
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo tax Was great filing with turbo tax!! Only issue was the live help,it was so backed up that I never received an answer
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo is user friendly I have always used turbo and recommend it to all my friends.
Date published: 2021-02-18
Rated 5 out of 5 by from VERY EASY TO DO loved it, great learning tool. everyone should do it on there own
Date published: 2021-02-18
Rated 1 out of 5 by from The fees for using this program are outrageous. It won't let you file your return unless you upgrade. I will search another program next year, there is nothing free with this software.
Date published: 2021-02-18
Rated 3 out of 5 by from Long time but disappointed this time There was a malfunction and my entries were garbled and after speaking with your representative the only solution appeared to be to redo all my work. A courtesy discount was promised but not received.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14876
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple to use, have used it for years Turbo tax is the easiest way to get things done in a timely manner. It only took me about 40 minutes to get everything done. I appreciate the options they have for doing things your own way as well.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is convenient & easy I have used TurboTax for many years. Always easy & affordable.
Date published: 2021-02-18
Rated 3 out of 5 by from 6th year of using Turbo Tax I trust the program, but this year's software forced me to mail in my return. I had a problem with Form 8949, Part II, Item (g) where it rounded down the "0.43" to "0.". The software requested me to insert the correct amount. The software would not accept my inserting "0.43" without it automatically rounding the amount down to "0.". Nor would it allow me to leave the space blank. The software locked me out of electronically filing without making the change. I submitted a request for a phone call about my problem. I did get a returned call but the phone line went dead as soon as the canned "Quality Assurance" statement ended. I stayed on the line listening to silence for two minutes before I hung up.
Date published: 2021-02-18
Rated 5 out of 5 by from I love My TurboTax It's quick and easy gather your previous year info, fill in the blanks
Date published: 2021-02-18
Rated 5 out of 5 by from A great way to get the dread of taxes completed We have used Turbo Tax for the past 10+ years and have never been disappointed
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo tax Was great filing with turbo tax!! Only issue was the live help,it was so backed up that I never received an answer
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo is user friendly I have always used turbo and recommend it to all my friends.
Date published: 2021-02-18
Rated 5 out of 5 by from VERY EASY TO DO loved it, great learning tool. everyone should do it on there own
Date published: 2021-02-18
Rated 1 out of 5 by from The fees for using this program are outrageous. It won't let you file your return unless you upgrade. I will search another program next year, there is nothing free with this software.
Date published: 2021-02-18
Rated 3 out of 5 by from Long time but disappointed this time There was a malfunction and my entries were garbled and after speaking with your representative the only solution appeared to be to redo all my work. A courtesy discount was promised but not received.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14876