TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Kimmryan46 from
Turbo is awesome
Turbo Tax made it really easy to do everything yourself
Date published: 2023-01-30
Rated 5 out of 5 by
Ashbmommaof6 from
Great experience
Online service was excellent. Use it every year when filing taxes
Date published: 2023-01-30
Rated 2 out of 5 by
Karyn411 from
Watch the numbers!
Be very careful before you check out. Turbo Tax likes to sneak in fees. We had to decline MAX three times before it finally was deducted from our total. Also, there is a $39 fee for taking the payment from your refund vs paying immediately.
Date published: 2023-01-30
Rated 3 out of 5 by
Gigi Sarah from
TurboTax
I've used TurboTax for some years, and never had I ever had the worst time filing my state return it's been rejected 5 times saying my license form and dates are incorrect when I go to fix my return it's just fine.....
Date published: 2023-01-30
Rated 5 out of 5 by
RonDub24 from
Easy to Use, Easier to Understand
This product was so easy to use. I was able to navigate through it with no issue.
Date published: 2023-01-30
Rated 4 out of 5 by
Karen654321 from
The Price to process is getting ridiculous
Every year this program gets more expensive and it seems every year I have to pay more money or I won't "get a trusted result." This program used to be almost free to operate, I don't understand why we have to pay a program to make calculations for us.
Date published: 2023-01-30
Rated 5 out of 5 by
Gabe5900 from
Did what it needed to do
I had to maneuver through multiple W-2s and a 1098-T, and it was painless. I also significantly more money in my return when TurboTax checked if I qualified for the American Opportunity Credit (which I had no idea about).
Date published: 2023-01-30
Rated 5 out of 5 by
Midwest Gal 22 from
Turbo Tax Easy & Awesome!
I find Turbo Tax very user friendly! Easy step by step directions and information as you work through the process.
Date published: 2023-01-30
Rated 5 out of 5 by
Talisnel from
AMAZING
The lady who helps me was amazing, by far the BEST customer service phone call i have ever experienced. I a so grateful for her help and her care and concern. Above and beyond basic customer service. Thank you so so much.
Date published: 2023-01-30
Rated 5 out of 5 by
apark444 from
my preferred software
I've been using TurboTax for several years. I continue to feel happy with the product. I have looked at some other products, but keep returning to TurboTax. I seem to get the best price with the software downloand compared to using the on-line platform.
All TurboTax® Offerings Reviews - Page 14873
Date published: 2023-01-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Kimmryan46 from
Turbo is awesome
Turbo Tax made it really easy to do everything yourself
Date published: 2023-01-30
Rated 5 out of 5 by
Ashbmommaof6 from
Great experience
Online service was excellent. Use it every year when filing taxes
Date published: 2023-01-30
Rated 2 out of 5 by
Karyn411 from
Watch the numbers!
Be very careful before you check out. Turbo Tax likes to sneak in fees. We had to decline MAX three times before it finally was deducted from our total. Also, there is a $39 fee for taking the payment from your refund vs paying immediately.
Date published: 2023-01-30
Rated 3 out of 5 by
Gigi Sarah from
TurboTax
I've used TurboTax for some years, and never had I ever had the worst time filing my state return it's been rejected 5 times saying my license form and dates are incorrect when I go to fix my return it's just fine.....
Date published: 2023-01-30
Rated 5 out of 5 by
RonDub24 from
Easy to Use, Easier to Understand
This product was so easy to use. I was able to navigate through it with no issue.
Date published: 2023-01-30
Rated 4 out of 5 by
Karen654321 from
The Price to process is getting ridiculous
Every year this program gets more expensive and it seems every year I have to pay more money or I won't "get a trusted result." This program used to be almost free to operate, I don't understand why we have to pay a program to make calculations for us.
Date published: 2023-01-30
Rated 5 out of 5 by
Gabe5900 from
Did what it needed to do
I had to maneuver through multiple W-2s and a 1098-T, and it was painless. I also significantly more money in my return when TurboTax checked if I qualified for the American Opportunity Credit (which I had no idea about).
Date published: 2023-01-30
Rated 5 out of 5 by
Midwest Gal 22 from
Turbo Tax Easy & Awesome!
I find Turbo Tax very user friendly! Easy step by step directions and information as you work through the process.
Date published: 2023-01-30
Rated 5 out of 5 by
Talisnel from
AMAZING
The lady who helps me was amazing, by far the BEST customer service phone call i have ever experienced. I a so grateful for her help and her care and concern. Above and beyond basic customer service. Thank you so so much.
Date published: 2023-01-30
Rated 5 out of 5 by
apark444 from
my preferred software
I've been using TurboTax for several years. I continue to feel happy with the product. I have looked at some other products, but keep returning to TurboTax. I seem to get the best price with the software downloand compared to using the on-line platform.
All TurboTax® Offerings Reviews - Page 14873
Date published: 2023-01-30