TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281575 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Is ez TurboTax was easy to do. we did not have to talk to an expert
Date published: 2021-02-18
Rated 1 out of 5 by from strong disliking here recently i was filing my taxes right well it had me at the end go through at the end to double check everything and well I reinputted my tax stuff three times and it tripled my gross income. I'm furious! not I have to call the IRS because of the mistake that was made. oh and my federal was accepted. so making this phone call to them is going to cost time money and I'm really not happy about this I've learned my lesson and I'm going to have some one file for me next year!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome Great experience! Support answered my questions immediately
Date published: 2021-02-18
Rated 5 out of 5 by from easy and safe Been using Turbo Tax for years, never had any problem with my returns. Appreciate being able to count on them every year.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax works great for me! Thank you Turbo Tax, been using for several years. Its easy and understandable!
Date published: 2021-02-18
Rated 2 out of 5 by from Some Issues but Still Works Well I had a lot of changes occur this past year, and it led to some complications with my taxes. I ended up using their "have an expert do your taxes for you" option, but that was a very, very poor experience overall. It took something like 3 weeks+ for them to finish my taxes, and any time they contacted me, and I replied, if they didn't reply same day, it would be 3 days to a week before I heard from them again. Very leery of going thru this again, especially with the cost to do so.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Easy ! I started filling my tax return knowing that something was going to be wrong but NO ! It is so well made and easy I can’t believe I did this all by myself.. I even got both my stimulus back !! Turbo Tax is awesome thank you !
Date published: 2021-02-18
Rated 5 out of 5 by from Simple to use, have used it for years Turbo tax is the easiest way to get things done in a timely manner. It only took me about 40 minutes to get everything done. I appreciate the options they have for doing things your own way as well.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is convenient & easy I have used TurboTax for many years. Always easy & affordable.
Date published: 2021-02-18
Rated 3 out of 5 by from 6th year of using Turbo Tax I trust the program, but this year's software forced me to mail in my return. I had a problem with Form 8949, Part II, Item (g) where it rounded down the "0.43" to "0.". The software requested me to insert the correct amount. The software would not accept my inserting "0.43" without it automatically rounding the amount down to "0.". Nor would it allow me to leave the space blank. The software locked me out of electronically filing without making the change. I submitted a request for a phone call about my problem. I did get a returned call but the phone line went dead as soon as the canned "Quality Assurance" statement ended. I stayed on the line listening to silence for two minutes before I hung up.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14871
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Is ez TurboTax was easy to do. we did not have to talk to an expert
Date published: 2021-02-18
Rated 1 out of 5 by from strong disliking here recently i was filing my taxes right well it had me at the end go through at the end to double check everything and well I reinputted my tax stuff three times and it tripled my gross income. I'm furious! not I have to call the IRS because of the mistake that was made. oh and my federal was accepted. so making this phone call to them is going to cost time money and I'm really not happy about this I've learned my lesson and I'm going to have some one file for me next year!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome Great experience! Support answered my questions immediately
Date published: 2021-02-18
Rated 5 out of 5 by from easy and safe Been using Turbo Tax for years, never had any problem with my returns. Appreciate being able to count on them every year.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax works great for me! Thank you Turbo Tax, been using for several years. Its easy and understandable!
Date published: 2021-02-18
Rated 2 out of 5 by from Some Issues but Still Works Well I had a lot of changes occur this past year, and it led to some complications with my taxes. I ended up using their "have an expert do your taxes for you" option, but that was a very, very poor experience overall. It took something like 3 weeks+ for them to finish my taxes, and any time they contacted me, and I replied, if they didn't reply same day, it would be 3 days to a week before I heard from them again. Very leery of going thru this again, especially with the cost to do so.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Easy ! I started filling my tax return knowing that something was going to be wrong but NO ! It is so well made and easy I can’t believe I did this all by myself.. I even got both my stimulus back !! Turbo Tax is awesome thank you !
Date published: 2021-02-18
Rated 5 out of 5 by from Simple to use, have used it for years Turbo tax is the easiest way to get things done in a timely manner. It only took me about 40 minutes to get everything done. I appreciate the options they have for doing things your own way as well.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is convenient & easy I have used TurboTax for many years. Always easy & affordable.
Date published: 2021-02-18
Rated 3 out of 5 by from 6th year of using Turbo Tax I trust the program, but this year's software forced me to mail in my return. I had a problem with Form 8949, Part II, Item (g) where it rounded down the "0.43" to "0.". The software requested me to insert the correct amount. The software would not accept my inserting "0.43" without it automatically rounding the amount down to "0.". Nor would it allow me to leave the space blank. The software locked me out of electronically filing without making the change. I submitted a request for a phone call about my problem. I did get a returned call but the phone line went dead as soon as the canned "Quality Assurance" statement ended. I stayed on the line listening to silence for two minutes before I hung up.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14871