TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281606 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Do not advertise that it's free. Every time I try to use this FREE way to file it always comes up with having to pay for using the app. Why is that? Also was not given the option to not have to pay it was either pay or file elsewhere!
Date published: 2021-02-18
Rated 5 out of 5 by from Simple and Easy I have used Turbo Tax for over 10 years! It's always been easy to follow and hard to mess it up for anyone who is hesitant to do their own taxes.
Date published: 2021-02-18
Rated 2 out of 5 by from Too expensive for what it is. Much better off going to a real accountant, but this is the lazy "hope it's right" way.
Date published: 2021-02-18
Rated 3 out of 5 by from Turbo Tax Targets Students With Loans The process was very simple, but I was charged $80 to file with TurboTax Deluxe just because I had student loan interest (this didn't happen last year when I filed with student loans). It didn't give me any other option to continue filing my taxes, so I either had to pay or start the process all over with another tax filing software. Very disappointed they are taking away from my refund
Date published: 2021-02-18
Rated 5 out of 5 by from GREAT ASSISTANCE! Engaging with Ana the expert was seamless and easy!
Date published: 2021-02-18
Rated 5 out of 5 by from Easy & convenient TurboTax make it so easy for us to do our taxes. We also like the extra coverage of identity theft protection.
Date published: 2021-02-18
Rated 5 out of 5 by from easy to do and help is always available the process was easy and very stress free. great experience
Date published: 2021-02-18
Rated 5 out of 5 by from Great Service Help with just one phone call which makes filing easy.
Date published: 2021-02-18
Rated 5 out of 5 by from awaome easy reliable very helpfull persistant everything i coukd have hoped for
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is awesome It's fast and easy, and they have live help for anything you need.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14867
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Do not advertise that it's free. Every time I try to use this FREE way to file it always comes up with having to pay for using the app. Why is that? Also was not given the option to not have to pay it was either pay or file elsewhere!
Date published: 2021-02-18
Rated 5 out of 5 by from Simple and Easy I have used Turbo Tax for over 10 years! It's always been easy to follow and hard to mess it up for anyone who is hesitant to do their own taxes.
Date published: 2021-02-18
Rated 2 out of 5 by from Too expensive for what it is. Much better off going to a real accountant, but this is the lazy "hope it's right" way.
Date published: 2021-02-18
Rated 3 out of 5 by from Turbo Tax Targets Students With Loans The process was very simple, but I was charged $80 to file with TurboTax Deluxe just because I had student loan interest (this didn't happen last year when I filed with student loans). It didn't give me any other option to continue filing my taxes, so I either had to pay or start the process all over with another tax filing software. Very disappointed they are taking away from my refund
Date published: 2021-02-18
Rated 5 out of 5 by from GREAT ASSISTANCE! Engaging with Ana the expert was seamless and easy!
Date published: 2021-02-18
Rated 5 out of 5 by from Easy & convenient TurboTax make it so easy for us to do our taxes. We also like the extra coverage of identity theft protection.
Date published: 2021-02-18
Rated 5 out of 5 by from easy to do and help is always available the process was easy and very stress free. great experience
Date published: 2021-02-18
Rated 5 out of 5 by from Great Service Help with just one phone call which makes filing easy.
Date published: 2021-02-18
Rated 5 out of 5 by from awaome easy reliable very helpfull persistant everything i coukd have hoped for
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is awesome It's fast and easy, and they have live help for anything you need.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14867