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TurboTax Product Reviews

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Rated 4 out of 5 by from Turbo Tax software is great! Turbo software is great! The last support person, Brittany, was clearly from "stateside" and excellent. There were no language barriers or questions left unanswered. However, previous support techs that I had, struggled both with English and questions; and oddly sounded like they spoke Han Chinese as a primary language. Language barrier aside, I would hope these individuals were vetted and came from Taiwan or another politically friendly country and not mainland China. If these individuals are in fact students from mainland China here on Visa's or something of that nature, I'd be extremely disappointed with the company's sense of discretion.
Date published: 2022-02-10
Rated 5 out of 5 by from SUPER EASY!!! VERY easy to understand. Guides you step by step what to input or what doesnt look right.
Date published: 2022-02-10
Rated 3 out of 5 by from Turbo Tax Clunky This Year An erroneous form was populating, holding up my tax filing. TurboTax knew there was a problem but provided no updates other than we are working on it and noting the comment as Resolved before it was indeed resolved. There should have been an email update notifying me when error was fixed.
Date published: 2022-02-10
Rated 5 out of 5 by from Great! Informative and helpful easy way to file taxes. Highly recommended.
Date published: 2022-02-10
Rated 3 out of 5 by from Pretty good Turbo tax is easy to use for the most part. I did have a piece that I was concerned about regarding stimulus. I got assistance online. It was not very helpful, and I am quite sure I was told the wrong information. It was rather frustrating, as the tax consultant kept asking "did i address your concerns or meet your needs", and she had not. It also came off as if she was rushing and frustrated with my questions. All good though, it was later in the evening. I did not leave that piece confidently. That is the reason for a 3 start. I have used Turbo tax before, and it is usually a 4-5 start rating for me. Luckily, I was able to get assistance from someone else.
Date published: 2022-02-10
Rated 5 out of 5 by from Easy, Simple!! This was simplest way to file. Don't waste your time with other tax preparation. Use TURBOTAX!!
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo tax help me file for myself for the first ti I thought it was very helpful when they tell us to review or go back to misinformation’s and muscle/etc!
Date published: 2022-02-10
Rated 3 out of 5 by from Alright Not as much leading as I would like through doing your taxes.
Date published: 2022-02-10
Rated 5 out of 5 by from TurboTax gets you those green baxs Loved it won't do my taxs anyother way for the rest of my life
Date published: 2022-02-10
Rated 1 out of 5 by from Horrible experience. Glitches, lag…. Couldn’t find areas to input tax info. Glitches several times on app. Was locked out. Had to redo on desktop version. Stressful and below satisfaction.
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 14866
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax software is great! Turbo software is great! The last support person, Brittany, was clearly from "stateside" and excellent. There were no language barriers or questions left unanswered. However, previous support techs that I had, struggled both with English and questions; and oddly sounded like they spoke Han Chinese as a primary language. Language barrier aside, I would hope these individuals were vetted and came from Taiwan or another politically friendly country and not mainland China. If these individuals are in fact students from mainland China here on Visa's or something of that nature, I'd be extremely disappointed with the company's sense of discretion.
Date published: 2022-02-10
Rated 5 out of 5 by from SUPER EASY!!! VERY easy to understand. Guides you step by step what to input or what doesnt look right.
Date published: 2022-02-10
Rated 3 out of 5 by from Turbo Tax Clunky This Year An erroneous form was populating, holding up my tax filing. TurboTax knew there was a problem but provided no updates other than we are working on it and noting the comment as Resolved before it was indeed resolved. There should have been an email update notifying me when error was fixed.
Date published: 2022-02-10
Rated 5 out of 5 by from Great! Informative and helpful easy way to file taxes. Highly recommended.
Date published: 2022-02-10
Rated 3 out of 5 by from Pretty good Turbo tax is easy to use for the most part. I did have a piece that I was concerned about regarding stimulus. I got assistance online. It was not very helpful, and I am quite sure I was told the wrong information. It was rather frustrating, as the tax consultant kept asking "did i address your concerns or meet your needs", and she had not. It also came off as if she was rushing and frustrated with my questions. All good though, it was later in the evening. I did not leave that piece confidently. That is the reason for a 3 start. I have used Turbo tax before, and it is usually a 4-5 start rating for me. Luckily, I was able to get assistance from someone else.
Date published: 2022-02-10
Rated 5 out of 5 by from Easy, Simple!! This was simplest way to file. Don't waste your time with other tax preparation. Use TURBOTAX!!
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo tax help me file for myself for the first ti I thought it was very helpful when they tell us to review or go back to misinformation’s and muscle/etc!
Date published: 2022-02-10
Rated 3 out of 5 by from Alright Not as much leading as I would like through doing your taxes.
Date published: 2022-02-10
Rated 5 out of 5 by from TurboTax gets you those green baxs Loved it won't do my taxs anyother way for the rest of my life
Date published: 2022-02-10
Rated 1 out of 5 by from Horrible experience. Glitches, lag…. Couldn’t find areas to input tax info. Glitches several times on app. Was locked out. Had to redo on desktop version. Stressful and below satisfaction.
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 14866