TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from I love turbo tax!! Always a breeze filing with turbo tax! Thank you Turbo Tax!
Date published: 2022-02-10
Rated 5 out of 5 by from Use TurboTax! Turbo tax is quick and easy to use. They even give you an option to use live chat with someone.
Date published: 2022-02-10
Rated 2 out of 5 by from ehh ok shouldnt have to pay for simple refund. complicated when extra forms are required. Just EHHHHHHHHHHHH
Date published: 2022-02-10
Rated 5 out of 5 by from Ease-of-use and great interface Whoever designed the user experience for TurboTax did an A+ job! Not only is the interface pleasant and easy to navigate but there are little things like the natural language and the little tips and did-you-know stuff that helps you along the way - much needed while peoples' minds are a bit off and stressed these days. Thanks!
Date published: 2022-02-10
Rated 5 out of 5 by from Outstanding Always well explained and easy to complete without errors!
Date published: 2022-02-10
Rated 5 out of 5 by from TurboTax is easy to use and efficient TurboTax is easy to use and helps me to get my taxes filed faster.
Date published: 2022-02-10
Rated 1 out of 5 by from The WORST rollout of Turbo Tax EVER! I have used TurboTax since 2013. This year it is SO user UNFRIENDLY. Information transfers incorrectly (if you have multiple W2's to transfer, it puts info on wrong W2), the W2 input is VERY different than it has ever been. The program itself is very slow and twitchy. VERY DISAPPOINTED THIS YEAR! Hopefully, it will be fixed with updates!
Date published: 2022-02-10
Rated 4 out of 5 by from Good experience Good experience, easy to use, inexpensive, lots of help along the way
Date published: 2022-02-10
Rated 4 out of 5 by from TurboTax is easy Bought a CD, but that didn't work. Logged into the online version. It worked well, but if you're waiting for information for one dependent, you can't start another dependent without deleting all of the previously entered information. Also, for the state taxes, there should be a simple question, such as, are you in the military, before 20 questions are asked about every detail like you were in the military. Way too much wasted time on these many questions. Also, if a dependent is in college, the form should be easier for a permanent residence with parents even though they spend much of the year at an out of state school. Very cumbersome.
Date published: 2022-02-10
Rated 5 out of 5 by from helpful very easy to use for beginners to file there taxes
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 14856
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love turbo tax!! Always a breeze filing with turbo tax! Thank you Turbo Tax!
Date published: 2022-02-10
Rated 5 out of 5 by from Use TurboTax! Turbo tax is quick and easy to use. They even give you an option to use live chat with someone.
Date published: 2022-02-10
Rated 2 out of 5 by from ehh ok shouldnt have to pay for simple refund. complicated when extra forms are required. Just EHHHHHHHHHHHH
Date published: 2022-02-10
Rated 5 out of 5 by from Ease-of-use and great interface Whoever designed the user experience for TurboTax did an A+ job! Not only is the interface pleasant and easy to navigate but there are little things like the natural language and the little tips and did-you-know stuff that helps you along the way - much needed while peoples' minds are a bit off and stressed these days. Thanks!
Date published: 2022-02-10
Rated 5 out of 5 by from Outstanding Always well explained and easy to complete without errors!
Date published: 2022-02-10
Rated 5 out of 5 by from TurboTax is easy to use and efficient TurboTax is easy to use and helps me to get my taxes filed faster.
Date published: 2022-02-10
Rated 1 out of 5 by from The WORST rollout of Turbo Tax EVER! I have used TurboTax since 2013. This year it is SO user UNFRIENDLY. Information transfers incorrectly (if you have multiple W2's to transfer, it puts info on wrong W2), the W2 input is VERY different than it has ever been. The program itself is very slow and twitchy. VERY DISAPPOINTED THIS YEAR! Hopefully, it will be fixed with updates!
Date published: 2022-02-10
Rated 4 out of 5 by from Good experience Good experience, easy to use, inexpensive, lots of help along the way
Date published: 2022-02-10
Rated 4 out of 5 by from TurboTax is easy Bought a CD, but that didn't work. Logged into the online version. It worked well, but if you're waiting for information for one dependent, you can't start another dependent without deleting all of the previously entered information. Also, for the state taxes, there should be a simple question, such as, are you in the military, before 20 questions are asked about every detail like you were in the military. Way too much wasted time on these many questions. Also, if a dependent is in college, the form should be easier for a permanent residence with parents even though they spend much of the year at an out of state school. Very cumbersome.
Date published: 2022-02-10
Rated 5 out of 5 by from helpful very easy to use for beginners to file there taxes
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 14856