TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from simple and easy easy to use and helpful all along the way, makes taxes less of a burden
Date published: 2023-02-10
Rated 3 out of 5 by from TurboTax - Mixed Opinions I spent 2 hours on Turbo Tax with both a lower level live helper and then a "tax expert". Neither of whom could help me with a specific issues around an education award. After 2 hours, somehow the issue disappeared, the tax expert quickly left the conversation, and even though he had not helped me solve the issue at all, I still had to pay for the live expert help. I usually love Turbo Tax, and I recognize my taxes this year were a bit more difficult with this education award, scholarship money, my transition from a full-time role to a graduate student and income from graduate position, etc. However, the help I had to pay for was not super helpful, and the "expert" seemed a bit egotistic until he realized he, too, was stumped by my issues.
Date published: 2023-02-10
Rated 3 out of 5 by from Average I feel like certain information should carry over in the system from last year that does not. M1PR form in particular. I believe I should be eligible for a MN property tax rebate but TurboTax disagrees.
Date published: 2023-02-10
Rated 5 out of 5 by from So easy and thorough So easy and thorough. Guides you appropriately through stages and tells you what you qualify and dont qualify for
Date published: 2023-02-10
Rated 1 out of 5 by from Turbotax inconsiderate Why would you people charge me $117 for a $400 and change check this is insane greed last year ever using Turbotax .
Date published: 2023-02-10
Rated 2 out of 5 by from Always gets you on the fees I like the ease of using turbotax, but it disappoints me every year when I go to file and there are extra costs to filing. I am of the opinion that filing taxes should not cost any money. Disappointed with that every year, feels like an inevitable burden on people who already are paying taxes responsibly.
Date published: 2023-02-10
Rated 1 out of 5 by from Charge tooo much Charge too much bdhdhdhdhdhdhdhdhdhdhdhdhhdjdjdjdjdjdhdj
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo Tax Experience Used Turbo Tax for the third year in a row. Each time have found the experience rewarding and time saving. Easier than setting in a tax prep office for hours.
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo Tax is EASY! I had a problem with Turbo Tax accepting my payment for the product. Richard and Yasminia took the time to explain what was going on with my credit card payment, fixed the problem and cleared up all future issues.
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo tax live help I was having problems and the I've help, really helped me fix my problem and complete my taxes.Thank you Taya!
Date published: 2023-02-10
All TurboTax® Offerings Reviews - Page 14853
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from simple and easy easy to use and helpful all along the way, makes taxes less of a burden
Date published: 2023-02-10
Rated 3 out of 5 by from TurboTax - Mixed Opinions I spent 2 hours on Turbo Tax with both a lower level live helper and then a "tax expert". Neither of whom could help me with a specific issues around an education award. After 2 hours, somehow the issue disappeared, the tax expert quickly left the conversation, and even though he had not helped me solve the issue at all, I still had to pay for the live expert help. I usually love Turbo Tax, and I recognize my taxes this year were a bit more difficult with this education award, scholarship money, my transition from a full-time role to a graduate student and income from graduate position, etc. However, the help I had to pay for was not super helpful, and the "expert" seemed a bit egotistic until he realized he, too, was stumped by my issues.
Date published: 2023-02-10
Rated 3 out of 5 by from Average I feel like certain information should carry over in the system from last year that does not. M1PR form in particular. I believe I should be eligible for a MN property tax rebate but TurboTax disagrees.
Date published: 2023-02-10
Rated 5 out of 5 by from So easy and thorough So easy and thorough. Guides you appropriately through stages and tells you what you qualify and dont qualify for
Date published: 2023-02-10
Rated 1 out of 5 by from Turbotax inconsiderate Why would you people charge me $117 for a $400 and change check this is insane greed last year ever using Turbotax .
Date published: 2023-02-10
Rated 2 out of 5 by from Always gets you on the fees I like the ease of using turbotax, but it disappoints me every year when I go to file and there are extra costs to filing. I am of the opinion that filing taxes should not cost any money. Disappointed with that every year, feels like an inevitable burden on people who already are paying taxes responsibly.
Date published: 2023-02-10
Rated 1 out of 5 by from Charge tooo much Charge too much bdhdhdhdhdhdhdhdhdhdhdhdhhdjdjdjdjdjdhdj
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo Tax Experience Used Turbo Tax for the third year in a row. Each time have found the experience rewarding and time saving. Easier than setting in a tax prep office for hours.
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo Tax is EASY! I had a problem with Turbo Tax accepting my payment for the product. Richard and Yasminia took the time to explain what was going on with my credit card payment, fixed the problem and cleared up all future issues.
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo tax live help I was having problems and the I've help, really helped me fix my problem and complete my taxes.Thank you Taya!
Date published: 2023-02-10
All TurboTax® Offerings Reviews - Page 14853