TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
tjgraham from
simple and easy
easy to use and helpful all along the way, makes taxes less of a burden
Date published: 2023-02-10
Rated 3 out of 5 by
HannahDoo from
TurboTax - Mixed Opinions
I spent 2 hours on Turbo Tax with both a lower level live helper and then a "tax expert". Neither of whom could help me with a specific issues around an education award. After 2 hours, somehow the issue disappeared, the tax expert quickly left the conversation, and even though he had not helped me solve the issue at all, I still had to pay for the live expert help. I usually love Turbo Tax, and I recognize my taxes this year were a bit more difficult with this education award, scholarship money, my transition from a full-time role to a graduate student and income from graduate position, etc. However, the help I had to pay for was not super helpful, and the "expert" seemed a bit egotistic until he realized he, too, was stumped by my issues.
Date published: 2023-02-10
Rated 3 out of 5 by
Nickname 10218 from
Average
I feel like certain information should carry over in the system from last year that does not. M1PR form in particular. I believe I should be eligible for a MN property tax rebate but TurboTax disagrees.
Date published: 2023-02-10
Rated 5 out of 5 by
null from
So easy and thorough
So easy and thorough. Guides you appropriately through stages and tells you what you qualify and dont qualify for
Date published: 2023-02-10
Rated 1 out of 5 by
null from
Turbotax inconsiderate
Why would you people charge me $117 for a $400 and change check this is insane greed last year ever using Turbotax .
Date published: 2023-02-10
Rated 2 out of 5 by
kra365 from
Always gets you on the fees
I like the ease of using turbotax, but it disappoints me every year when I go to file and there are extra costs to filing. I am of the opinion that filing taxes should not cost any money. Disappointed with that every year, feels like an inevitable burden on people who already are paying taxes responsibly.
Date published: 2023-02-10
Rated 1 out of 5 by
Bxbc from
Charge tooo much
Charge too much bdhdhdhdhdhdhdhdhdhdhdhdhhdjdjdjdjdjdhdj
Date published: 2023-02-10
Rated 5 out of 5 by
Dogless from
Turbo Tax Experience
Used Turbo Tax for the third year in a row. Each time have found the experience rewarding and time saving. Easier than setting in a tax prep office for hours.
Date published: 2023-02-10
Rated 5 out of 5 by
Spectacular 42 from
Turbo Tax is EASY!
I had a problem with Turbo Tax accepting my payment for the product. Richard and Yasminia took the time to explain what was going on with my credit card payment, fixed the problem and cleared up all future issues.
Date published: 2023-02-10
Rated 5 out of 5 by
Cd phillips from
Turbo tax live help
I was having problems and the I've help, really helped me fix my problem and complete my taxes.Thank you Taya!
All TurboTax® Offerings Reviews - Page 14853
Date published: 2023-02-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
tjgraham from
simple and easy
easy to use and helpful all along the way, makes taxes less of a burden
Date published: 2023-02-10
Rated 3 out of 5 by
HannahDoo from
TurboTax - Mixed Opinions
I spent 2 hours on Turbo Tax with both a lower level live helper and then a "tax expert". Neither of whom could help me with a specific issues around an education award. After 2 hours, somehow the issue disappeared, the tax expert quickly left the conversation, and even though he had not helped me solve the issue at all, I still had to pay for the live expert help. I usually love Turbo Tax, and I recognize my taxes this year were a bit more difficult with this education award, scholarship money, my transition from a full-time role to a graduate student and income from graduate position, etc. However, the help I had to pay for was not super helpful, and the "expert" seemed a bit egotistic until he realized he, too, was stumped by my issues.
Date published: 2023-02-10
Rated 3 out of 5 by
Nickname 10218 from
Average
I feel like certain information should carry over in the system from last year that does not. M1PR form in particular. I believe I should be eligible for a MN property tax rebate but TurboTax disagrees.
Date published: 2023-02-10
Rated 5 out of 5 by
null from
So easy and thorough
So easy and thorough. Guides you appropriately through stages and tells you what you qualify and dont qualify for
Date published: 2023-02-10
Rated 1 out of 5 by
null from
Turbotax inconsiderate
Why would you people charge me $117 for a $400 and change check this is insane greed last year ever using Turbotax .
Date published: 2023-02-10
Rated 2 out of 5 by
kra365 from
Always gets you on the fees
I like the ease of using turbotax, but it disappoints me every year when I go to file and there are extra costs to filing. I am of the opinion that filing taxes should not cost any money. Disappointed with that every year, feels like an inevitable burden on people who already are paying taxes responsibly.
Date published: 2023-02-10
Rated 1 out of 5 by
Bxbc from
Charge tooo much
Charge too much bdhdhdhdhdhdhdhdhdhdhdhdhhdjdjdjdjdjdhdj
Date published: 2023-02-10
Rated 5 out of 5 by
Dogless from
Turbo Tax Experience
Used Turbo Tax for the third year in a row. Each time have found the experience rewarding and time saving. Easier than setting in a tax prep office for hours.
Date published: 2023-02-10
Rated 5 out of 5 by
Spectacular 42 from
Turbo Tax is EASY!
I had a problem with Turbo Tax accepting my payment for the product. Richard and Yasminia took the time to explain what was going on with my credit card payment, fixed the problem and cleared up all future issues.
Date published: 2023-02-10
Rated 5 out of 5 by
Cd phillips from
Turbo tax live help
I was having problems and the I've help, really helped me fix my problem and complete my taxes.Thank you Taya!
All TurboTax® Offerings Reviews - Page 14853
Date published: 2023-02-10