TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from E-FILING IT IS A GREAT TO GET HELP FILING MY TAXES ON LINE WITH IN A FEW MINUITS
Date published: 2021-02-18
Rated 5 out of 5 by from Super easy Finished my taxes in less than an hour. Didn't need any help at all
Date published: 2021-02-18
Rated 4 out of 5 by from TURBO TAX IS FANTASTIC AND EASY TURBO TAX TURBO TAX TURBO TAX THEY TRY TO GET YOU TO PAY BUT THEY MAKE TAXES EASY AND ACCURATE
Date published: 2021-02-18
Rated 3 out of 5 by from Wish it would stop asking me to upgrade I am already annoyed that in order to automatically bring in my previous year's information, TurboTax makes me pay. If it was at least though it was only a one time ask then I would still give this a 5-star review because TurboTax really is the easiest filing ever and I always get better refunds so it does make up for the smallest of the fees. BUT when it asks me to upgrade 4 times?! That is way too many.
Date published: 2021-02-18
Rated 5 out of 5 by from First Timer - Very Easy I loved how I was able to have the answer to questions right there on the page that I was working on. For example, I was unsure of how my refund amount was calculated and clicking the question provided the answer and broke it down as to why and how the total number was what it was
Date published: 2021-02-18
Rated 2 out of 5 by from turbo tax hit me with hidden fees I always file for the free return. This year it says that it would be $40 which was fine. I ended up spending $120.00 as it was $40 bucks for each service which it didnt state. I had been happy with turbo tax up until this tax season. Im kind of disappointed.
Date published: 2021-02-18
Rated 5 out of 5 by from Pretty Easy to Use The whole process was simple and able to download documents was very helpful.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to use First time filing self employment on my own and i was very nervous but turbo tax made me confident and helped every step of the way! highly recommend
Date published: 2021-02-18
Rated 5 out of 5 by from get better every year I really feel comfortable using turbotax The product make you really get involve with taxes better than having somebody else doing it
Date published: 2021-02-18
Rated 4 out of 5 by from Its alright Its alright. It did its job I suppose. Little annoying that I had to pay an extra $100 this time just because I made a tiny bit more than the underlining minimum acceptance for free filing. But I suppose it is what it is. I will say however, I didn't receive any of the stimulus checks for some unknown reason that I never could get an answer on, so I liked that I received extra return value since I didn't receive it initially. That was a pleasant surprise. I've used TurboTax since my first paycheck and I'll more than likely use TurboTax for my future paychecks.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14851
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from E-FILING IT IS A GREAT TO GET HELP FILING MY TAXES ON LINE WITH IN A FEW MINUITS
Date published: 2021-02-18
Rated 5 out of 5 by from Super easy Finished my taxes in less than an hour. Didn't need any help at all
Date published: 2021-02-18
Rated 4 out of 5 by from TURBO TAX IS FANTASTIC AND EASY TURBO TAX TURBO TAX TURBO TAX THEY TRY TO GET YOU TO PAY BUT THEY MAKE TAXES EASY AND ACCURATE
Date published: 2021-02-18
Rated 3 out of 5 by from Wish it would stop asking me to upgrade I am already annoyed that in order to automatically bring in my previous year's information, TurboTax makes me pay. If it was at least though it was only a one time ask then I would still give this a 5-star review because TurboTax really is the easiest filing ever and I always get better refunds so it does make up for the smallest of the fees. BUT when it asks me to upgrade 4 times?! That is way too many.
Date published: 2021-02-18
Rated 5 out of 5 by from First Timer - Very Easy I loved how I was able to have the answer to questions right there on the page that I was working on. For example, I was unsure of how my refund amount was calculated and clicking the question provided the answer and broke it down as to why and how the total number was what it was
Date published: 2021-02-18
Rated 2 out of 5 by from turbo tax hit me with hidden fees I always file for the free return. This year it says that it would be $40 which was fine. I ended up spending $120.00 as it was $40 bucks for each service which it didnt state. I had been happy with turbo tax up until this tax season. Im kind of disappointed.
Date published: 2021-02-18
Rated 5 out of 5 by from Pretty Easy to Use The whole process was simple and able to download documents was very helpful.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to use First time filing self employment on my own and i was very nervous but turbo tax made me confident and helped every step of the way! highly recommend
Date published: 2021-02-18
Rated 5 out of 5 by from get better every year I really feel comfortable using turbotax The product make you really get involve with taxes better than having somebody else doing it
Date published: 2021-02-18
Rated 4 out of 5 by from Its alright Its alright. It did its job I suppose. Little annoying that I had to pay an extra $100 this time just because I made a tiny bit more than the underlining minimum acceptance for free filing. But I suppose it is what it is. I will say however, I didn't receive any of the stimulus checks for some unknown reason that I never could get an answer on, so I liked that I received extra return value since I didn't receive it initially. That was a pleasant surprise. I've used TurboTax since my first paycheck and I'll more than likely use TurboTax for my future paychecks.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14851