TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Hidden Fees At first, TurboTax seems like a good option. That is until you get to the end of filing and there are hidden fees. Charging a fee for opting to pay using your tax refund instead of paying outright seems ridiculous. This company will be getting their money either way. Not to mention, this fee (also including the hidden state tax fee) is not shown until you have entered in all of your information and are about to complete the filing of your taxes. Beyond any doubt, I will never be using TurboTax again.
Date published: 2023-02-10
Rated 5 out of 5 by from TurboTax is the best I use TurboTax every year! Never had any problems.
Date published: 2023-02-10
Rated 5 out of 5 by from Pretty easy Would be nice to have a list of items needed to have at hand and possible extra documents that might be needed in certain instances. But over all, very good.
Date published: 2023-02-10
Rated 5 out of 5 by from Did the job. The process was easy and straightforward. Allowed us to do our taxes at home without taking hours out of our day.
Date published: 2023-02-10
Rated 5 out of 5 by from TurboTax to the rescue again I use Turbotax every year because it is so userfriendly
Date published: 2023-02-10
Rated 3 out of 5 by from Spent double to use Turbo Tax I had to purchase Turbo Tax Deluxe online because the version I purchased was not compatible with my computer.
Date published: 2023-02-10
Rated 5 out of 5 by from easy to use Very thorough and easy to use. I've filed my taxes with them for nearly 10 years!
Date published: 2023-02-10
Rated 5 out of 5 by from The Turbo Tax Agents Rock!!! I spoke with 3 Tax Representatives while filing this year's Taxes. Each Rep was knowledgeable, thorough and courteous.!!!
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo tax is awesome Easy to use, never have any issues or concerns with privacy
Date published: 2023-02-10
Rated 5 out of 5 by from GREAT SERVICES GOOD EXPERIENCE. THE PEOPLE WERE ALL VERY NICE AND ENGAGING. VERY WELL EDUCATED AND KNOWLEDGEABLE. THANK YOU!
Date published: 2023-02-10
All TurboTax® Offerings Reviews - Page 14851
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Hidden Fees At first, TurboTax seems like a good option. That is until you get to the end of filing and there are hidden fees. Charging a fee for opting to pay using your tax refund instead of paying outright seems ridiculous. This company will be getting their money either way. Not to mention, this fee (also including the hidden state tax fee) is not shown until you have entered in all of your information and are about to complete the filing of your taxes. Beyond any doubt, I will never be using TurboTax again.
Date published: 2023-02-10
Rated 5 out of 5 by from TurboTax is the best I use TurboTax every year! Never had any problems.
Date published: 2023-02-10
Rated 5 out of 5 by from Pretty easy Would be nice to have a list of items needed to have at hand and possible extra documents that might be needed in certain instances. But over all, very good.
Date published: 2023-02-10
Rated 5 out of 5 by from Did the job. The process was easy and straightforward. Allowed us to do our taxes at home without taking hours out of our day.
Date published: 2023-02-10
Rated 5 out of 5 by from TurboTax to the rescue again I use Turbotax every year because it is so userfriendly
Date published: 2023-02-10
Rated 3 out of 5 by from Spent double to use Turbo Tax I had to purchase Turbo Tax Deluxe online because the version I purchased was not compatible with my computer.
Date published: 2023-02-10
Rated 5 out of 5 by from easy to use Very thorough and easy to use. I've filed my taxes with them for nearly 10 years!
Date published: 2023-02-10
Rated 5 out of 5 by from The Turbo Tax Agents Rock!!! I spoke with 3 Tax Representatives while filing this year's Taxes. Each Rep was knowledgeable, thorough and courteous.!!!
Date published: 2023-02-10
Rated 5 out of 5 by from Turbo tax is awesome Easy to use, never have any issues or concerns with privacy
Date published: 2023-02-10
Rated 5 out of 5 by from GREAT SERVICES GOOD EXPERIENCE. THE PEOPLE WERE ALL VERY NICE AND ENGAGING. VERY WELL EDUCATED AND KNOWLEDGEABLE. THANK YOU!
Date published: 2023-02-10
All TurboTax® Offerings Reviews - Page 14851