TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Unable to change my phone number at END. Everything was great. Extremely thorough and very easy to file. However, at the end there was a phone number to contact me which recommended my mobile. I did not check the box and hope I am contacted by email. The number listed was a house phone and does not accept a text. There should be a method to edit the phone number.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is great! It was my first time filing taxes and TurboTax made it so easy for me! It is very beginner friendly and I would recommend all beginners to use TurboTax.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax was so easy in such a tough tax year! I lost my husband last year and so I had alot more forms to have to file with my return this year and thought it was just going to be a time consuming and awful process. TurboTax made it surprisingly very quick, simple and I really loved how they recheck everything as you go and at the end. Made a very difficult emotional process, having to document yet again my husband's passing, alot easier!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax rocks! Very user friendly. Fast and convenient, able to use previous years info.
Date published: 2021-02-18
Rated 5 out of 5 by from Love Turbo Tax As a small business owner, this makes filling so easy, I really love how you can import from mint and square.
Date published: 2021-02-18
Rated 5 out of 5 by from they do an awsome job did a great job as always and help when needed and thanks
Date published: 2021-02-18
Rated 5 out of 5 by from Z Best Very Easy I loved every moment of this I am a happy camper
Date published: 2021-02-18
Rated 3 out of 5 by from Same as last year, but confused It makes a very confusing issue relatively simple, which is nice. I'm very confused as to why something that actively advertises itself as free, is charging me $80 to file my taxes. If that's changed, I'd rather be told that I'll have to pay a fee instead of going through the process believing it's free until you get the told about the initial $40, and then another $40 is put on? It's frustrating. I paid last year for the entry level, mainly because I panicked over a form that I didn't have. I had the form this time, and therefore went in thinking this would be easy. Was easy, but didn't plan to pay for anything, and really didn't want to use my tax return to pay for it. But oh well. Guess I'm just disappointed.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Great Very easy to use. If I had an questions there were easily answered by the link underneath offering help for which ever section I was on.
Date published: 2021-02-18
Rated 1 out of 5 by from Stop Lobbying to Keep Taxes Complicated Turbotax and others lobby to keep tax codes complicated and difficult so they can make money. Taking much needed funds from and deliberately preying on the poor.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14842
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Unable to change my phone number at END. Everything was great. Extremely thorough and very easy to file. However, at the end there was a phone number to contact me which recommended my mobile. I did not check the box and hope I am contacted by email. The number listed was a house phone and does not accept a text. There should be a method to edit the phone number.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is great! It was my first time filing taxes and TurboTax made it so easy for me! It is very beginner friendly and I would recommend all beginners to use TurboTax.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax was so easy in such a tough tax year! I lost my husband last year and so I had alot more forms to have to file with my return this year and thought it was just going to be a time consuming and awful process. TurboTax made it surprisingly very quick, simple and I really loved how they recheck everything as you go and at the end. Made a very difficult emotional process, having to document yet again my husband's passing, alot easier!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax rocks! Very user friendly. Fast and convenient, able to use previous years info.
Date published: 2021-02-18
Rated 5 out of 5 by from Love Turbo Tax As a small business owner, this makes filling so easy, I really love how you can import from mint and square.
Date published: 2021-02-18
Rated 5 out of 5 by from they do an awsome job did a great job as always and help when needed and thanks
Date published: 2021-02-18
Rated 5 out of 5 by from Z Best Very Easy I loved every moment of this I am a happy camper
Date published: 2021-02-18
Rated 3 out of 5 by from Same as last year, but confused It makes a very confusing issue relatively simple, which is nice. I'm very confused as to why something that actively advertises itself as free, is charging me $80 to file my taxes. If that's changed, I'd rather be told that I'll have to pay a fee instead of going through the process believing it's free until you get the told about the initial $40, and then another $40 is put on? It's frustrating. I paid last year for the entry level, mainly because I panicked over a form that I didn't have. I had the form this time, and therefore went in thinking this would be easy. Was easy, but didn't plan to pay for anything, and really didn't want to use my tax return to pay for it. But oh well. Guess I'm just disappointed.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Great Very easy to use. If I had an questions there were easily answered by the link underneath offering help for which ever section I was on.
Date published: 2021-02-18
Rated 1 out of 5 by from Stop Lobbying to Keep Taxes Complicated Turbotax and others lobby to keep tax codes complicated and difficult so they can make money. Taking much needed funds from and deliberately preying on the poor.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14842