TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax quality went down this year The quality of TurboTax went down a lot this year. I came across multiple errors during entering the data, the navigation from screen to screen was not smooth and easy like prior years.
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax Is Bad Turbo Tax Experts did not call me as they said they would. Too busy upselling rather than quickly resolve simple problems!
Date published: 2023-04-17
Rated 1 out of 5 by from Misleading charge Turbo Tax insisted that I needed to upgrade to Deluxe in order to file an I-9, which I did not end up filing. There was not an option to go back. Since I travel a lot for work, I had to file tax returns in four different states. I was not aware that the deluxe charge would be applied to each state. In two of those states I earned nothing in tax returns due to their states specific laws. I am not someone who can afford a $275 charge for no discernible services.
Date published: 2023-04-17
Rated 1 out of 5 by from Charged $100 for no reason very unsatisfied with TurboTax, I was charged $100 for turbotax live basic when I should have been able to file for free but I had to add a payment so I could finish filing and it didn't even tell me how much I would be charged because I didn't select anything
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is an excellent tool This is my first time e-filing. It was so easy to do.
Date published: 2023-04-17
Rated 5 out of 5 by from Love TurboTax TurboTax is easy and efficient. It has worked great for me the last two years. I feel confident filing my taxes even with little experience.
Date published: 2023-04-17
Rated 5 out of 5 by from Like the Jay Hawks Tubro Tax Rocks......... We had an awesome time doing our taxes this year with Turbo Tax......... Can hardly wait until next year to get to experience it again........
Date published: 2023-04-17
Rated 5 out of 5 by from EASE Following the instruction was simply and concise. I am looking forward to using this again.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax is very friendly, I have felt comfortable
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX IS GREAT It guides me through my self-employment taxes very easily
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1485
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax quality went down this year The quality of TurboTax went down a lot this year. I came across multiple errors during entering the data, the navigation from screen to screen was not smooth and easy like prior years.
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax Is Bad Turbo Tax Experts did not call me as they said they would. Too busy upselling rather than quickly resolve simple problems!
Date published: 2023-04-17
Rated 1 out of 5 by from Misleading charge Turbo Tax insisted that I needed to upgrade to Deluxe in order to file an I-9, which I did not end up filing. There was not an option to go back. Since I travel a lot for work, I had to file tax returns in four different states. I was not aware that the deluxe charge would be applied to each state. In two of those states I earned nothing in tax returns due to their states specific laws. I am not someone who can afford a $275 charge for no discernible services.
Date published: 2023-04-17
Rated 1 out of 5 by from Charged $100 for no reason very unsatisfied with TurboTax, I was charged $100 for turbotax live basic when I should have been able to file for free but I had to add a payment so I could finish filing and it didn't even tell me how much I would be charged because I didn't select anything
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is an excellent tool This is my first time e-filing. It was so easy to do.
Date published: 2023-04-17
Rated 5 out of 5 by from Love TurboTax TurboTax is easy and efficient. It has worked great for me the last two years. I feel confident filing my taxes even with little experience.
Date published: 2023-04-17
Rated 5 out of 5 by from Like the Jay Hawks Tubro Tax Rocks......... We had an awesome time doing our taxes this year with Turbo Tax......... Can hardly wait until next year to get to experience it again........
Date published: 2023-04-17
Rated 5 out of 5 by from EASE Following the instruction was simply and concise. I am looking forward to using this again.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome Turbo tax is very friendly, I have felt comfortable
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX IS GREAT It guides me through my self-employment taxes very easily
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1485