TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Definitely wasn't awesome Didn't appreciate hidden fees. If you tell me the service is free, I expected it to be free. Also didn't appreciate that once I agreed to pay for the $40 service, I was charged 3 times the amount. Highly doubt I will be using this service again. Definitely didn't save any money nor did you help me obtain a decent return.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo was great for the most part Fairly easy, had one hitch on rental property, schedule E, but tax assistant figured it out.
Date published: 2021-02-18
Rated 2 out of 5 by from Turbo Tax was disappointing First it created a form I did not need, then I have been unable to see and print all my tax forms. I want to print my 2020 Tax forms for my files!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax makes filing easy! Turbo Tax makes it easy to file your return. The prompts walk you all the way through. They offer answers to most questions.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesomeness Great service. Thank you. Gonna share and reference to others.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax was so easy to use. TurboTax was great for first time user and very user friendly
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is fast easy ! always a phone call away or a click away! Turbo tax is fast easy and is very knowledgable.
Date published: 2021-02-18
Rated 1 out of 5 by from FEES GALORE I have done my taxes through Turbo Tax for a few years now and it is the farthest thing from free. I will be using a different source for 2021.
Date published: 2021-02-18
Rated 3 out of 5 by from I like Turbotax TurboTax is fairly easy, but too overpriced. They should really look at pricing as it pertains to people's income and as a return customer. I have used it for the past 7 years, and only realized this year after helping a friend do theirs that they were upselling me a service at the beginning which seemed to be the basic form of the service I needed. My fault for not checking. I will, however, be more wary in the future.
Date published: 2021-02-18
Rated 1 out of 5 by from Bad Year for Turbo Tax The State form used by Turbo Tax was incorrect so Oregon rejected my taxes. Even though my 2020 taxes have been accepted by the IRS, the "amend" tab isn't available in my Turbo Tax dashboard.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14836
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Definitely wasn't awesome Didn't appreciate hidden fees. If you tell me the service is free, I expected it to be free. Also didn't appreciate that once I agreed to pay for the $40 service, I was charged 3 times the amount. Highly doubt I will be using this service again. Definitely didn't save any money nor did you help me obtain a decent return.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo was great for the most part Fairly easy, had one hitch on rental property, schedule E, but tax assistant figured it out.
Date published: 2021-02-18
Rated 2 out of 5 by from Turbo Tax was disappointing First it created a form I did not need, then I have been unable to see and print all my tax forms. I want to print my 2020 Tax forms for my files!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax makes filing easy! Turbo Tax makes it easy to file your return. The prompts walk you all the way through. They offer answers to most questions.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesomeness Great service. Thank you. Gonna share and reference to others.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax was so easy to use. TurboTax was great for first time user and very user friendly
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is fast easy ! always a phone call away or a click away! Turbo tax is fast easy and is very knowledgable.
Date published: 2021-02-18
Rated 1 out of 5 by from FEES GALORE I have done my taxes through Turbo Tax for a few years now and it is the farthest thing from free. I will be using a different source for 2021.
Date published: 2021-02-18
Rated 3 out of 5 by from I like Turbotax TurboTax is fairly easy, but too overpriced. They should really look at pricing as it pertains to people's income and as a return customer. I have used it for the past 7 years, and only realized this year after helping a friend do theirs that they were upselling me a service at the beginning which seemed to be the basic form of the service I needed. My fault for not checking. I will, however, be more wary in the future.
Date published: 2021-02-18
Rated 1 out of 5 by from Bad Year for Turbo Tax The State form used by Turbo Tax was incorrect so Oregon rejected my taxes. Even though my 2020 taxes have been accepted by the IRS, the "amend" tab isn't available in my Turbo Tax dashboard.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14836