TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from It's the questions they DON'T ASK that get you! We had an IP-Pin because of an identity theft problem in the past. turbotax DID NOT ASK or give us a chance to update the pin #. Then my returns--both federal and state were rejected! Had to search and search for reason and way to fix it. Still don't know if they will be accepted now. Really disappointed and frustrated me!
Date published: 2023-02-10
Rated 3 out of 5 by from turbotax it was my firt time i feel nervous and happy at the same time hopefully I did it right
Date published: 2023-02-10
Rated 5 out of 5 by from wonderful assistance! I kept hitting a snag when trying to Efile my state return. I got on live chat and they put me in touch with a tax professional. She gave me a call and went over everything with me via live chat. When we couldnt initally diagnose the issue she told me she would check the issue and call me back. After just a short time she called back and we went through my returns again and she was able to fix the issue! I am estremely pleased with live chat. The lady I spoke with was very helpful and friendly!
Date published: 2023-02-10
Rated 5 out of 5 by from Worked well Great help! Worked well, got the job done quickly.
Date published: 2023-02-10
Rated 4 out of 5 by from Overall a great experience and value I use TurboTax for my taxes year after year because they are affordable, helpful, and usually make my returns very simple. The most complex part was accounting for my solar system tax credit this year. Beyond that, it was easy!
Date published: 2023-02-10
Rated 5 out of 5 by from Happy decision TurboTax is easy to use. I feel happy and secure in my decision to choose them as my tax provider. I’m able to do everything myself with ease and there’s always someone there if I have any questions or concerns.
Date published: 2023-02-10
Rated 5 out of 5 by from love filing with turbo tax at first it was frustrating but was able to get help and got my filing done
Date published: 2023-02-10
Rated 2 out of 5 by from POOR result from this years Turbo Tax I thought this years turbo tax was harder to follow than previous programs. Could not find my bank. Could not download from my investment broker. To many pages that did nothing to help to many sales pitches. Tried to scan documents (PDF) to fill in information needed for 1099's and that did not work either.
Date published: 2023-02-10
Rated 5 out of 5 by from Tubo Tax is Awesome! Very easy the tools that was provided are incredible
Date published: 2023-02-10
Rated 5 out of 5 by from TurboTax is great TurboTax fast and easygoing. Better than h&r block love it
Date published: 2023-02-10
All TurboTax® Offerings Reviews - Page 14832
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from It's the questions they DON'T ASK that get you! We had an IP-Pin because of an identity theft problem in the past. turbotax DID NOT ASK or give us a chance to update the pin #. Then my returns--both federal and state were rejected! Had to search and search for reason and way to fix it. Still don't know if they will be accepted now. Really disappointed and frustrated me!
Date published: 2023-02-10
Rated 3 out of 5 by from turbotax it was my firt time i feel nervous and happy at the same time hopefully I did it right
Date published: 2023-02-10
Rated 5 out of 5 by from wonderful assistance! I kept hitting a snag when trying to Efile my state return. I got on live chat and they put me in touch with a tax professional. She gave me a call and went over everything with me via live chat. When we couldnt initally diagnose the issue she told me she would check the issue and call me back. After just a short time she called back and we went through my returns again and she was able to fix the issue! I am estremely pleased with live chat. The lady I spoke with was very helpful and friendly!
Date published: 2023-02-10
Rated 5 out of 5 by from Worked well Great help! Worked well, got the job done quickly.
Date published: 2023-02-10
Rated 4 out of 5 by from Overall a great experience and value I use TurboTax for my taxes year after year because they are affordable, helpful, and usually make my returns very simple. The most complex part was accounting for my solar system tax credit this year. Beyond that, it was easy!
Date published: 2023-02-10
Rated 5 out of 5 by from Happy decision TurboTax is easy to use. I feel happy and secure in my decision to choose them as my tax provider. I’m able to do everything myself with ease and there’s always someone there if I have any questions or concerns.
Date published: 2023-02-10
Rated 5 out of 5 by from love filing with turbo tax at first it was frustrating but was able to get help and got my filing done
Date published: 2023-02-10
Rated 2 out of 5 by from POOR result from this years Turbo Tax I thought this years turbo tax was harder to follow than previous programs. Could not find my bank. Could not download from my investment broker. To many pages that did nothing to help to many sales pitches. Tried to scan documents (PDF) to fill in information needed for 1099's and that did not work either.
Date published: 2023-02-10
Rated 5 out of 5 by from Tubo Tax is Awesome! Very easy the tools that was provided are incredible
Date published: 2023-02-10
Rated 5 out of 5 by from TurboTax is great TurboTax fast and easygoing. Better than h&r block love it
Date published: 2023-02-10
All TurboTax® Offerings Reviews - Page 14832