TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy Turbotax Very amazing tool to use, and helpful side suggestions.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo aweson Easy to use love it use every year! Love it easy to use
Date published: 2022-02-25
Rated 4 out of 5 by from Easy Peasy Pretty simple and straight fwd. Easy to use. Can't really complain
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax spells R.E.L.I.E.F. Wow, that was easy. My first attempt at online with another preparers services was total confusion with an outcome of FAILURE. My boyfriend has been a Turbo Tax customer for over 10 years with total satisfaction. Ah, get a clue, I tried it and WOW what a difference each step was clear to follow with no confusion. I was very happy with the amount of my return, like the most ever and it makes me wonder, have I been cheating myself all these years....
Date published: 2022-02-25
Rated 1 out of 5 by from 2021 Turbotax Deluxe useless I use this product for many years, but this year it look like Turbotax goal confuse people, not help them. Forms that need to be fill out not suggested, like in previous years, to update forms, that I know need to be updated impossible. Everything that were useful previous years, not there. Buttom line, this year addition is horrible.
Date published: 2022-02-25
Rated 5 out of 5 by from Why was the Max Refund added not really sure what It was nice knowing there was someone who was responding promptly.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to use Very easy software to understand. The format and questions make filling taxes so simple.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax - Tax Expert - Kelly is the Best! I live in one state and worked in another. I ran into some issues during the review process, and after speaking to 2 other assistants, one being Ayanna (Saturday morning 3/13/22) who was RUDE, bossy, unwilling to listen to anything that I was saying, and gave me poor advice ... I didnt give up, I tried again and was connected to Kelly, who indicates he has over 10yrs of experience in his profile. He was patient, thorough and helped me get through the return. You can tell he enjoys his career and is truly a professional !
Date published: 2022-02-25
Rated 5 out of 5 by from Gets the job done It's fast, and easy. Doesn't take much time. All there needs to be said.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is easy! My taxes are not that complicated, and Turbo tax makes it very easy to file. The scariest part of my return is figuring out capital gains/interest income/dividend income and it is so easy to just access my brokerage account information and pull in the figures from my tax forms.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 14831
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Turbotax Very amazing tool to use, and helpful side suggestions.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo aweson Easy to use love it use every year! Love it easy to use
Date published: 2022-02-25
Rated 4 out of 5 by from Easy Peasy Pretty simple and straight fwd. Easy to use. Can't really complain
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax spells R.E.L.I.E.F. Wow, that was easy. My first attempt at online with another preparers services was total confusion with an outcome of FAILURE. My boyfriend has been a Turbo Tax customer for over 10 years with total satisfaction. Ah, get a clue, I tried it and WOW what a difference each step was clear to follow with no confusion. I was very happy with the amount of my return, like the most ever and it makes me wonder, have I been cheating myself all these years....
Date published: 2022-02-25
Rated 1 out of 5 by from 2021 Turbotax Deluxe useless I use this product for many years, but this year it look like Turbotax goal confuse people, not help them. Forms that need to be fill out not suggested, like in previous years, to update forms, that I know need to be updated impossible. Everything that were useful previous years, not there. Buttom line, this year addition is horrible.
Date published: 2022-02-25
Rated 5 out of 5 by from Why was the Max Refund added not really sure what It was nice knowing there was someone who was responding promptly.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to use Very easy software to understand. The format and questions make filling taxes so simple.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax - Tax Expert - Kelly is the Best! I live in one state and worked in another. I ran into some issues during the review process, and after speaking to 2 other assistants, one being Ayanna (Saturday morning 3/13/22) who was RUDE, bossy, unwilling to listen to anything that I was saying, and gave me poor advice ... I didnt give up, I tried again and was connected to Kelly, who indicates he has over 10yrs of experience in his profile. He was patient, thorough and helped me get through the return. You can tell he enjoys his career and is truly a professional !
Date published: 2022-02-25
Rated 5 out of 5 by from Gets the job done It's fast, and easy. Doesn't take much time. All there needs to be said.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is easy! My taxes are not that complicated, and Turbo tax makes it very easy to file. The scariest part of my return is figuring out capital gains/interest income/dividend income and it is so easy to just access my brokerage account information and pull in the figures from my tax forms.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 14831