TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Ease of Use This was one of the worst user friendly applications in all my years of using this system. The cost is outrageous.
Date published: 2022-04-14
Rated 5 out of 5 by from Excellent support I was having an issue with for 37 for my state taxes. I ended up having support call me and Destiny was amazing. She was extremely patient and walked me through everything.
Date published: 2022-04-14
Rated 1 out of 5 by from Not great I ran into a program error and had to pay an additional $60 to get access to chat support in order to fix it. I couldn't type in my business expenses without upgrading to a more expensive product. I will not use Turbo Tax again.
Date published: 2022-04-14
Rated 5 out of 5 by from Very intuitive! I simply read the prompts and walked though the steps. Very easy.
Date published: 2022-04-14
Rated 5 out of 5 by from Another Year of Turbo Tax I’ve used Turbo Tax for 15 years and have always had a good experience. Simple yet effective tax prep software.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is a great way to do our taxes!! Our questions were answered promptly, we were assisted in understanding what we needed to do, and the entire process was as painless as possible, as least until we had to pay our taxes!
Date published: 2022-04-14
Rated 5 out of 5 by from Absolutely love TurboTax I have used TurboTax for the last five years and refuse to switch to any other tax service. TurboTax is so easy and efficient.
Date published: 2022-04-14
Rated 5 out of 5 by from easy to use worked well, they were responsive, better than bottom line tax solutions
Date published: 2022-04-14
Rated 4 out of 5 by from Excellent help It was a great experience the live chat person Rachel was awesome.
Date published: 2022-04-14
Rated 1 out of 5 by from System designed by Lawyers. Not customer focused i I spend 3x longer than if I did them myself. To many levels of complexity and secrecy.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1484
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Ease of Use This was one of the worst user friendly applications in all my years of using this system. The cost is outrageous.
Date published: 2022-04-14
Rated 5 out of 5 by from Excellent support I was having an issue with for 37 for my state taxes. I ended up having support call me and Destiny was amazing. She was extremely patient and walked me through everything.
Date published: 2022-04-14
Rated 1 out of 5 by from Not great I ran into a program error and had to pay an additional $60 to get access to chat support in order to fix it. I couldn't type in my business expenses without upgrading to a more expensive product. I will not use Turbo Tax again.
Date published: 2022-04-14
Rated 5 out of 5 by from Very intuitive! I simply read the prompts and walked though the steps. Very easy.
Date published: 2022-04-14
Rated 5 out of 5 by from Another Year of Turbo Tax I’ve used Turbo Tax for 15 years and have always had a good experience. Simple yet effective tax prep software.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is a great way to do our taxes!! Our questions were answered promptly, we were assisted in understanding what we needed to do, and the entire process was as painless as possible, as least until we had to pay our taxes!
Date published: 2022-04-14
Rated 5 out of 5 by from Absolutely love TurboTax I have used TurboTax for the last five years and refuse to switch to any other tax service. TurboTax is so easy and efficient.
Date published: 2022-04-14
Rated 5 out of 5 by from easy to use worked well, they were responsive, better than bottom line tax solutions
Date published: 2022-04-14
Rated 4 out of 5 by from Excellent help It was a great experience the live chat person Rachel was awesome.
Date published: 2022-04-14
Rated 1 out of 5 by from System designed by Lawyers. Not customer focused i I spend 3x longer than if I did them myself. To many levels of complexity and secrecy.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1484