TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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TurboTax Online
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Rated 3 out of 5 by
XRAYER75 from
More difficult with investments
For the past several years I've used TurboTax online and never had a problem uploading investment documents. For some reason this time it took me over an hour to get documents uploaded ... it usually takes 5 minutes
Date published: 2023-04-17
Rated 5 out of 5 by
Pops Mac from
TurboTax is my choice for two decades
Easy, sometimes fun, and always in my best interest!
Date published: 2023-04-17
Rated 1 out of 5 by
vabk from
Poor Tax Review
I work for an investigative company to earn enough money to pay my bills but somehow turbo tax has me as a business and I owe the government $4700 in taxes on a poverty level income of $30,000
Date published: 2023-04-17
Rated 5 out of 5 by
Mcar4able from
Very helpful
I like the step by step instructions with clear directions and extra information that explains all the details
Date published: 2023-04-17
Rated 3 out of 5 by
Baleiaaaa from
Confusing closing
I am tired of working on my tax but, to the best of my knowledge, I didn't click to pay an extra $45 for some kind of protection. I also tried to get rid of the charge but couldn't find my way to click on the choice. In other words, it seems I bought something without ever choosing it.
Date published: 2023-04-17
Rated 5 out of 5 by
null from
KERON WAS FANTASTIC
Keron dade the process so easy for me. She was extremely knowledgeable, friendly, and helpful!
Date published: 2023-04-17
Rated 5 out of 5 by
mdewey7321 from
Turbo Tax was easy and helpful!
Turbotax was easy to use and convenient. Looking forward to using it again next year!
Date published: 2023-04-17
Rated 1 out of 5 by
DavidG72 from
Absolutely Awful Software
Been using TurboTax for 15+ years, but I think this year (2023, filing for 2022) is likely to be my last. The software is just SO OUTDATED....it's barely easier than using paper/pencil. The filing system is also insane - I had to enter my checking account number and routing number THREE SEPARATE TIMES. WHY? I honestly don't see the value in paying $100 for software to file my taxes.....it's just not worth it, and clearly TurboTax has spent literally $0 in updating its product over the years. Time to look at other options. :-(
Date published: 2023-04-17
Rated 2 out of 5 by
disappointed in TT wont u from
Turbo tax is slipping, not worth the money anymore
Waiting to the end to add on the $25 efile charge is wrong. SW year by year is less user friendly, takes longer and therefore not worth it. SW is more buggy
Date published: 2023-04-17
Rated 5 out of 5 by
JamesD1993 from
Stan was Great
Stan is the man. He was very detailed, responsive, and direct.
All TurboTax® Offerings Reviews - Page 1484
Date published: 2023-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
XRAYER75 from
More difficult with investments
For the past several years I've used TurboTax online and never had a problem uploading investment documents. For some reason this time it took me over an hour to get documents uploaded ... it usually takes 5 minutes
Date published: 2023-04-17
Rated 5 out of 5 by
Pops Mac from
TurboTax is my choice for two decades
Easy, sometimes fun, and always in my best interest!
Date published: 2023-04-17
Rated 1 out of 5 by
vabk from
Poor Tax Review
I work for an investigative company to earn enough money to pay my bills but somehow turbo tax has me as a business and I owe the government $4700 in taxes on a poverty level income of $30,000
Date published: 2023-04-17
Rated 5 out of 5 by
Mcar4able from
Very helpful
I like the step by step instructions with clear directions and extra information that explains all the details
Date published: 2023-04-17
Rated 3 out of 5 by
Baleiaaaa from
Confusing closing
I am tired of working on my tax but, to the best of my knowledge, I didn't click to pay an extra $45 for some kind of protection. I also tried to get rid of the charge but couldn't find my way to click on the choice. In other words, it seems I bought something without ever choosing it.
Date published: 2023-04-17
Rated 5 out of 5 by
null from
KERON WAS FANTASTIC
Keron dade the process so easy for me. She was extremely knowledgeable, friendly, and helpful!
Date published: 2023-04-17
Rated 5 out of 5 by
mdewey7321 from
Turbo Tax was easy and helpful!
Turbotax was easy to use and convenient. Looking forward to using it again next year!
Date published: 2023-04-17
Rated 1 out of 5 by
DavidG72 from
Absolutely Awful Software
Been using TurboTax for 15+ years, but I think this year (2023, filing for 2022) is likely to be my last. The software is just SO OUTDATED....it's barely easier than using paper/pencil. The filing system is also insane - I had to enter my checking account number and routing number THREE SEPARATE TIMES. WHY? I honestly don't see the value in paying $100 for software to file my taxes.....it's just not worth it, and clearly TurboTax has spent literally $0 in updating its product over the years. Time to look at other options. :-(
Date published: 2023-04-17
Rated 2 out of 5 by
disappointed in TT wont u from
Turbo tax is slipping, not worth the money anymore
Waiting to the end to add on the $25 efile charge is wrong. SW year by year is less user friendly, takes longer and therefore not worth it. SW is more buggy
Date published: 2023-04-17
Rated 5 out of 5 by
JamesD1993 from
Stan was Great
Stan is the man. He was very detailed, responsive, and direct.
All TurboTax® Offerings Reviews - Page 1484
Date published: 2023-04-17