TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from great job Turbo Tax! First, I must say that your live chat is anything but. I couldn't find answers to my questions. It needs improvement. Now for the good part. I had three conversations with a live person because the online chat wasn't helping. Every agent that I spoke to helped me with my questions. They were all very nice and very informative.
Date published: 2021-02-18
Rated 5 out of 5 by from Great Experiance Very Easy Process. My Expert was Very Helpful! Thanks
Date published: 2021-02-18
Rated 5 out of 5 by from THANK YOU I love the fact you guys will go step by step too see what the problem is or help fix it. Thank you again for all of your help :)
Date published: 2021-02-18
Rated 5 out of 5 by from Easy Peasy! It was quick and easy to file our return. We use Turbo every year and have always been satisfied with them. We always get the most back.
Date published: 2021-02-18
Rated 5 out of 5 by from Quick, Easy, Painless! It is an easy process and even if you don't understand something, there is a help box to explain every page! So smooth and helpful!
Date published: 2021-02-18
Rated 2 out of 5 by from Not really free This is the easiest way to do taxes, but it is misleading stating it is free. I claim zero, and worked 2 jobs this last year. Pretty simple return. Though I have been bombarded with "Free" advertisements, even without taking a single "add on" it still cost me $110
Date published: 2021-02-18
Rated 5 out of 5 by from Easy Easy to navigate and never (many years) issue with accuracy.
Date published: 2021-02-18
Rated 3 out of 5 by from filing previous return made me write a review to file my taxes so here it is. I've always used turbotax and liked it.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is awesome it was awesome and easy to file my taxes using turbo tax
Date published: 2021-02-18
Rated 5 out of 5 by from Its so easy. Its so easy. And helps fix problems if there is any.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14827
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from great job Turbo Tax! First, I must say that your live chat is anything but. I couldn't find answers to my questions. It needs improvement. Now for the good part. I had three conversations with a live person because the online chat wasn't helping. Every agent that I spoke to helped me with my questions. They were all very nice and very informative.
Date published: 2021-02-18
Rated 5 out of 5 by from Great Experiance Very Easy Process. My Expert was Very Helpful! Thanks
Date published: 2021-02-18
Rated 5 out of 5 by from THANK YOU I love the fact you guys will go step by step too see what the problem is or help fix it. Thank you again for all of your help :)
Date published: 2021-02-18
Rated 5 out of 5 by from Easy Peasy! It was quick and easy to file our return. We use Turbo every year and have always been satisfied with them. We always get the most back.
Date published: 2021-02-18
Rated 5 out of 5 by from Quick, Easy, Painless! It is an easy process and even if you don't understand something, there is a help box to explain every page! So smooth and helpful!
Date published: 2021-02-18
Rated 2 out of 5 by from Not really free This is the easiest way to do taxes, but it is misleading stating it is free. I claim zero, and worked 2 jobs this last year. Pretty simple return. Though I have been bombarded with "Free" advertisements, even without taking a single "add on" it still cost me $110
Date published: 2021-02-18
Rated 5 out of 5 by from Easy Easy to navigate and never (many years) issue with accuracy.
Date published: 2021-02-18
Rated 3 out of 5 by from filing previous return made me write a review to file my taxes so here it is. I've always used turbotax and liked it.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is awesome it was awesome and easy to file my taxes using turbo tax
Date published: 2021-02-18
Rated 5 out of 5 by from Its so easy. Its so easy. And helps fix problems if there is any.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14827