TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Its so easy. Its so easy. And helps fix problems if there is any.
Date published: 2021-02-18
Rated 5 out of 5 by from Been a satisfied customer for over 3yrs Always on time and always communicate well and send emails if I need to know more about refund
Date published: 2021-02-18
Rated 4 out of 5 by from TurboTax is helpful. Filing taxes on a smart phone by taking a picture is easiest thing to do.
Date published: 2021-02-18
Rated 1 out of 5 by from Turbotax you let me down again this year. I gave used Turbotax for several years. Last year there were issues with my return. My return was not received until the end of Dec 2020. When i enquired with you, you told me to contact the IRS with no answers no help at all. Now this year my return continues to be rejected based on your numbers last year. The only help i can get is to mail my return and hope for the best. If that is my only option please refund my payment and i will WRITE the form to mail in. Where is you support? Where is your guarentee?
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is easy Makes it convenient and so easy to file on your own
Date published: 2021-02-18
Rated 4 out of 5 by from Fairly easy to use Was easy to maneuver through the process. Able to quit and return easily.
Date published: 2021-02-18
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is easy and through. They will answer all of your questions.
Date published: 2021-02-18
Rated 3 out of 5 by from Customer service is great/ site/app needs work It was very easy to use and customer service was wonderful. They had me on a live cam within one minute of asking for help talking to a live person. Who is amazing by the way! Only thing that was a inconvenience was the fact that I had to delete and restart my whole return just to change from the self-employment tax filing option to the free filing option. Please work on having a tab that will enable you to change back and forth with ease!
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is great! I am an accountant but still use TurboTax. They are extremely helpful!!
Date published: 2021-02-18
Rated 5 out of 5 by from turbo tax is awesome super easy and understandable. if you want to learn about how taxes work they have all the info you need!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14816
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Its so easy. Its so easy. And helps fix problems if there is any.
Date published: 2021-02-18
Rated 5 out of 5 by from Been a satisfied customer for over 3yrs Always on time and always communicate well and send emails if I need to know more about refund
Date published: 2021-02-18
Rated 4 out of 5 by from TurboTax is helpful. Filing taxes on a smart phone by taking a picture is easiest thing to do.
Date published: 2021-02-18
Rated 1 out of 5 by from Turbotax you let me down again this year. I gave used Turbotax for several years. Last year there were issues with my return. My return was not received until the end of Dec 2020. When i enquired with you, you told me to contact the IRS with no answers no help at all. Now this year my return continues to be rejected based on your numbers last year. The only help i can get is to mail my return and hope for the best. If that is my only option please refund my payment and i will WRITE the form to mail in. Where is you support? Where is your guarentee?
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is easy Makes it convenient and so easy to file on your own
Date published: 2021-02-18
Rated 4 out of 5 by from Fairly easy to use Was easy to maneuver through the process. Able to quit and return easily.
Date published: 2021-02-18
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is easy and through. They will answer all of your questions.
Date published: 2021-02-18
Rated 3 out of 5 by from Customer service is great/ site/app needs work It was very easy to use and customer service was wonderful. They had me on a live cam within one minute of asking for help talking to a live person. Who is amazing by the way! Only thing that was a inconvenience was the fact that I had to delete and restart my whole return just to change from the self-employment tax filing option to the free filing option. Please work on having a tab that will enable you to change back and forth with ease!
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is great! I am an accountant but still use TurboTax. They are extremely helpful!!
Date published: 2021-02-18
Rated 5 out of 5 by from turbo tax is awesome super easy and understandable. if you want to learn about how taxes work they have all the info you need!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14816