TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Thorough The tax expert was very helpful to get us started and the process was very intuitive and thorough allowing us to file with confidence
Date published: 2021-02-18
Rated 5 out of 5 by from Great Very good program. Super good price for active duty military.
Date published: 2021-02-18
Rated 5 out of 5 by from Big fan Been using for years, makes filing quick and easy and is a fair price. Recommend to people regularly.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome great, I love it.Turbo tax did address all my concerns and made filing my taxes very easy. doing your taxes has never been this easy. Thanks turbo tax.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is easy and amazing! Been using this for years now. I will always come back to this site/app due to the speedy process and I always get my taxes filed easily!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is easy to use and great!! This was so easy to use and very helpful and got our max refund!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax easy to use I used the live chat option this time! There was one issue I absolutely could not get resolved. The expert viewed my screen and help me get it fixed
Date published: 2021-02-18
Rated 5 out of 5 by from TT rules! I like that it helps me understand everything. And the help boxes are super useful.
Date published: 2021-02-18
Rated 2 out of 5 by from Easy to use but bad experience with assistant I've used turbotax for years without issue. This year I needed help and reached out to an assistant. Not a good experience. I hope you record and listen to the call. I think I got the right help but not sure... I left the call more confused then when I started. Not sure I'm coming back to turbotax next year. Accent was too much of a language barrier.
Date published: 2021-02-18
Rated 4 out of 5 by from It's good but don't assume it's free It's good for what it is but don't get caught up thinking it's free. Unless you have the most basic tax returns it's going to cost you more money. The $40 processing fee associated with paying for turbotax out of your federal return is absolutely ridiculous. There is no reason for that to cost that much, especially considering if the user is already paying for a upgraded version of turbotax. Pay with a credit card, and don't pay more into turbotax than what it already costs.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14806
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Thorough The tax expert was very helpful to get us started and the process was very intuitive and thorough allowing us to file with confidence
Date published: 2021-02-18
Rated 5 out of 5 by from Great Very good program. Super good price for active duty military.
Date published: 2021-02-18
Rated 5 out of 5 by from Big fan Been using for years, makes filing quick and easy and is a fair price. Recommend to people regularly.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome great, I love it.Turbo tax did address all my concerns and made filing my taxes very easy. doing your taxes has never been this easy. Thanks turbo tax.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is easy and amazing! Been using this for years now. I will always come back to this site/app due to the speedy process and I always get my taxes filed easily!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is easy to use and great!! This was so easy to use and very helpful and got our max refund!
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax easy to use I used the live chat option this time! There was one issue I absolutely could not get resolved. The expert viewed my screen and help me get it fixed
Date published: 2021-02-18
Rated 5 out of 5 by from TT rules! I like that it helps me understand everything. And the help boxes are super useful.
Date published: 2021-02-18
Rated 2 out of 5 by from Easy to use but bad experience with assistant I've used turbotax for years without issue. This year I needed help and reached out to an assistant. Not a good experience. I hope you record and listen to the call. I think I got the right help but not sure... I left the call more confused then when I started. Not sure I'm coming back to turbotax next year. Accent was too much of a language barrier.
Date published: 2021-02-18
Rated 4 out of 5 by from It's good but don't assume it's free It's good for what it is but don't get caught up thinking it's free. Unless you have the most basic tax returns it's going to cost you more money. The $40 processing fee associated with paying for turbotax out of your federal return is absolutely ridiculous. There is no reason for that to cost that much, especially considering if the user is already paying for a upgraded version of turbotax. Pay with a credit card, and don't pay more into turbotax than what it already costs.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14806