TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from good first time doing my joint tax return. some difficutlties and hopefully worked out. most chat experts were helpful but not others
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo tax is very user friendly Easy to use, fast and effective. I was learning tax law changes while doing my taxes. Loved it!
Date published: 2023-02-12
Rated 1 out of 5 by from did not transfer my state tax withholdings there is a glitch in this program. it is showing i have no refund from my state because there are no tax withholdings which is not true! I accurately input my w2 information and checked and double checked and and checked again and went through the tax program several times while accurately answering questions and it continually says I owe the state when in fact I do not! I checked with H&R block, who I WILL be filing with next year, and even H&R block says I'm owed a hefty refund. TURBOTAX STINKS!
Date published: 2023-02-12
Rated 4 out of 5 by from easy enough easy enough to use. in past years it was super easy and financially affordable. unfortunately, this year they are nickel and diming you to death. i had to remove the MAX feature because this is getting so ridiculously expensive. they now even charge just to have the amount of money deducted from your return... maybe theyve done it in the past and i didnt notice... but i shouldnt be paying $200+ to have a computer do my taxes.
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax user for many years. Love it, mostly due to the ease of use. The way it walks you through step by step.
Date published: 2023-02-12
Rated 2 out of 5 by from not too happy with turbo tax this year I cannot e-file my state tax return because i am not able to e-file my federal tax return. I feel like i just wasted my time!
Date published: 2023-02-12
Rated 4 out of 5 by from great EASIER TO FOLLOW STEP BY STEP DIRECTIONS THIS YEAR
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax is awesome My tax expert was the best. H e had the knowledge and helped me with my return
Date published: 2023-02-12
Rated 5 out of 5 by from Awesome Easy as long as you have all your information available!
Date published: 2023-02-12
Rated 5 out of 5 by from VERY HELPFUL Live expert was very helpful, With screen share she was able to guide me step by step to correct my review.
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 14801
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good first time doing my joint tax return. some difficutlties and hopefully worked out. most chat experts were helpful but not others
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo tax is very user friendly Easy to use, fast and effective. I was learning tax law changes while doing my taxes. Loved it!
Date published: 2023-02-12
Rated 1 out of 5 by from did not transfer my state tax withholdings there is a glitch in this program. it is showing i have no refund from my state because there are no tax withholdings which is not true! I accurately input my w2 information and checked and double checked and and checked again and went through the tax program several times while accurately answering questions and it continually says I owe the state when in fact I do not! I checked with H&R block, who I WILL be filing with next year, and even H&R block says I'm owed a hefty refund. TURBOTAX STINKS!
Date published: 2023-02-12
Rated 4 out of 5 by from easy enough easy enough to use. in past years it was super easy and financially affordable. unfortunately, this year they are nickel and diming you to death. i had to remove the MAX feature because this is getting so ridiculously expensive. they now even charge just to have the amount of money deducted from your return... maybe theyve done it in the past and i didnt notice... but i shouldnt be paying $200+ to have a computer do my taxes.
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax user for many years. Love it, mostly due to the ease of use. The way it walks you through step by step.
Date published: 2023-02-12
Rated 2 out of 5 by from not too happy with turbo tax this year I cannot e-file my state tax return because i am not able to e-file my federal tax return. I feel like i just wasted my time!
Date published: 2023-02-12
Rated 4 out of 5 by from great EASIER TO FOLLOW STEP BY STEP DIRECTIONS THIS YEAR
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax is awesome My tax expert was the best. H e had the knowledge and helped me with my return
Date published: 2023-02-12
Rated 5 out of 5 by from Awesome Easy as long as you have all your information available!
Date published: 2023-02-12
Rated 5 out of 5 by from VERY HELPFUL Live expert was very helpful, With screen share she was able to guide me step by step to correct my review.
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 14801