TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Get the expert help no matter what Amazingly detailed help from experts is giving assurance and help with perspective of what to do next tax year.
Date published: 2022-02-11
Rated 5 out of 5 by from one of the creation by a human mind always willing to solve all my issues at no cost. thanks a lot
Date published: 2022-02-11
Rated 5 out of 5 by from PRETTY EASY TO FILE Easy to enter information, walked through steps which was very helpful
Date published: 2022-02-11
Rated 5 out of 5 by from Fast and easy My information transferred from last year so that made it easy. I file With Turbo every year !
Date published: 2022-02-11
Rated 1 out of 5 by from Customer since 1996, but no more Extremely dissatisfied with TT this year, to the point that I'd never use it again. How so, you ask. I tried repeatedly to E-file Fed return but the system would not cooperate. So even though I paid for 1 free Fed file, I get 0. Plus I have a very small State refund coming ($70), But I have to mail it in and have the State mail me a check. I don't mind mailing it, but would have appreciated direct deposit from my state, which I might add would have been happy to accommodate me, if TT would let me fill in line 52 with my banking Info. Truth be told, they actually would, but it would cost $50. GdbyTT
Date published: 2022-02-11
Rated 5 out of 5 by from Love using TurboTax! Easy to use. Can usually get all of my tax questions answered before filing. First time using Live help and for the most part it was very helpful! Been using it for almost 10 years now
Date published: 2022-02-11
Rated 5 out of 5 by from Great Help Needed assistance and the lady was very helpful and nice
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is Awesome, highly recommend Wonderful experience, recommend for it's simplicity
Date published: 2022-02-11
Rated 2 out of 5 by from Turbo Tax is adequate While I appreciate how Turbo Tax simplifies the process of filing a return, I was frustrated that I had to pay more to enter information regarding unemployment. It was also unfair that an additional cost was added that matched the cost for federal and state filing. This was not included in the listed price for upgrading. I recommend including the total cost upfront rather than at the conclusion of the filing process.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is Awesome! Go with the free option! It was awesome and easy!!
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14799
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Get the expert help no matter what Amazingly detailed help from experts is giving assurance and help with perspective of what to do next tax year.
Date published: 2022-02-11
Rated 5 out of 5 by from one of the creation by a human mind always willing to solve all my issues at no cost. thanks a lot
Date published: 2022-02-11
Rated 5 out of 5 by from PRETTY EASY TO FILE Easy to enter information, walked through steps which was very helpful
Date published: 2022-02-11
Rated 5 out of 5 by from Fast and easy My information transferred from last year so that made it easy. I file With Turbo every year !
Date published: 2022-02-11
Rated 1 out of 5 by from Customer since 1996, but no more Extremely dissatisfied with TT this year, to the point that I'd never use it again. How so, you ask. I tried repeatedly to E-file Fed return but the system would not cooperate. So even though I paid for 1 free Fed file, I get 0. Plus I have a very small State refund coming ($70), But I have to mail it in and have the State mail me a check. I don't mind mailing it, but would have appreciated direct deposit from my state, which I might add would have been happy to accommodate me, if TT would let me fill in line 52 with my banking Info. Truth be told, they actually would, but it would cost $50. GdbyTT
Date published: 2022-02-11
Rated 5 out of 5 by from Love using TurboTax! Easy to use. Can usually get all of my tax questions answered before filing. First time using Live help and for the most part it was very helpful! Been using it for almost 10 years now
Date published: 2022-02-11
Rated 5 out of 5 by from Great Help Needed assistance and the lady was very helpful and nice
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is Awesome, highly recommend Wonderful experience, recommend for it's simplicity
Date published: 2022-02-11
Rated 2 out of 5 by from Turbo Tax is adequate While I appreciate how Turbo Tax simplifies the process of filing a return, I was frustrated that I had to pay more to enter information regarding unemployment. It was also unfair that an additional cost was added that matched the cost for federal and state filing. This was not included in the listed price for upgrading. I recommend including the total cost upfront rather than at the conclusion of the filing process.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is Awesome! Go with the free option! It was awesome and easy!!
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14799