TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from terrible So many redundant fields. No explanations on confusing jargon. Payment methods are terrible. Bad integration with the website version.
Date published: 2022-04-14
Rated 5 out of 5 by from EASY TO USE It was extremely easy to follow. It was very thorough.
Date published: 2022-04-14
Rated 5 out of 5 by from Love using Turbo Tax Turbo Tax is the best now going on five years. Simple to use and very helpful.
Date published: 2022-04-14
Rated 5 out of 5 by from Save your money!!!! Try to do it yourself I've been using Turbotax services for years. I think when I logged on, it said 7 years. Anyways....I got tired of paying someone else to do the work for me. I'm single with no kids so honestly it doesn't matter what my refund amount is....it will not be huge. I was a little worried about using Turbotax the first time, but after a while....the convenience of having most of my information there took a lot of stress off me. Just have some patience and fill out what the forms are asking. If you're lost, yes....a live person will guide you through the process.
Date published: 2022-04-14
Rated 1 out of 5 by from Form 8621 not included Pls include the feature of filling form 8621. Without this, I couldnt e-file and had to mail the return
Date published: 2022-04-14
Rated 4 out of 5 by from Easy This was easy to use. I did my taxes all on my own.
Date published: 2022-04-14
Rated 4 out of 5 by from Very good API Please improve the final filing steps, gets a bit confusing.
Date published: 2022-04-14
Rated 5 out of 5 by from Taxes made easy TurboTax online user interface is very intutive. It turns tax filing "chore" into an educational learning experience. The ability to electronically pull and push information is a huge time and error saver.
Date published: 2022-04-14
Rated 2 out of 5 by from Great until you lose all your work... I accidentally clicked on upgrading on one of the final screens before filing - literally everything filled out over 1 hour of work. I clicked on return to free edition... HUGE MISTAKE - all my hard work disappeared... had to start all over. I didn't click "clear and start from scratch," I clicked "free edition"... Didn't say anything about this not saving all the work you'd done. Extremely frustrating.
Date published: 2022-04-14
Rated 4 out of 5 by from Fine No comment. This is irritating I should have declined to comment
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1480
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from terrible So many redundant fields. No explanations on confusing jargon. Payment methods are terrible. Bad integration with the website version.
Date published: 2022-04-14
Rated 5 out of 5 by from EASY TO USE It was extremely easy to follow. It was very thorough.
Date published: 2022-04-14
Rated 5 out of 5 by from Love using Turbo Tax Turbo Tax is the best now going on five years. Simple to use and very helpful.
Date published: 2022-04-14
Rated 5 out of 5 by from Save your money!!!! Try to do it yourself I've been using Turbotax services for years. I think when I logged on, it said 7 years. Anyways....I got tired of paying someone else to do the work for me. I'm single with no kids so honestly it doesn't matter what my refund amount is....it will not be huge. I was a little worried about using Turbotax the first time, but after a while....the convenience of having most of my information there took a lot of stress off me. Just have some patience and fill out what the forms are asking. If you're lost, yes....a live person will guide you through the process.
Date published: 2022-04-14
Rated 1 out of 5 by from Form 8621 not included Pls include the feature of filling form 8621. Without this, I couldnt e-file and had to mail the return
Date published: 2022-04-14
Rated 4 out of 5 by from Easy This was easy to use. I did my taxes all on my own.
Date published: 2022-04-14
Rated 4 out of 5 by from Very good API Please improve the final filing steps, gets a bit confusing.
Date published: 2022-04-14
Rated 5 out of 5 by from Taxes made easy TurboTax online user interface is very intutive. It turns tax filing "chore" into an educational learning experience. The ability to electronically pull and push information is a huge time and error saver.
Date published: 2022-04-14
Rated 2 out of 5 by from Great until you lose all your work... I accidentally clicked on upgrading on one of the final screens before filing - literally everything filled out over 1 hour of work. I clicked on return to free edition... HUGE MISTAKE - all my hard work disappeared... had to start all over. I didn't click "clear and start from scratch," I clicked "free edition"... Didn't say anything about this not saving all the work you'd done. Extremely frustrating.
Date published: 2022-04-14
Rated 4 out of 5 by from Fine No comment. This is irritating I should have declined to comment
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1480