TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Couldn't Be Easier Talked to David, and Ashely, both were super helpful when I didn't understand a question, or when I made a mistake. Thanks agin! They were very fast with the guidance and help aswell.
Date published: 2021-04-07
Rated 5 out of 5 by from Superior Tax Tool I love this product and the features are so user friendly.
Date published: 2021-04-07
Rated 4 out of 5 by from TurboTax is great but incomplete. I love to use TurboTax, but sometimes it's incomplete. For instance, I e-filed my 2019 tax return but when I go into the program, it shows I successfully e-filed and my return was accepted, but it doesn't show the DATE that I e-filed. Because I was using e-filing, I neglected to sign and date the printed copy of my tax forms. But now IRS wants me to send a signed and dated copy, but the TurboTax program doesn't give me a date stamp to know exact time/date it was e-filed. It would be very helpful to have that information immediately available within the program itself, just for record keeping purposes.
Date published: 2021-04-07
Rated 5 out of 5 by from Beyond Exceptional Easy to understand and enter the correct information needed to file
Date published: 2021-04-07
Rated 5 out of 5 by from awesome! easy with great info to help with filing, easy to understand
Date published: 2021-04-07
Rated 3 out of 5 by from Very little help with two state filings Since we move in 2020 we had to file two state returns. The application did not carry forward any information from state to state or at a minimum, tell us where to find it when comparing state to state.
Date published: 2021-04-07
Rated 5 out of 5 by from Expert Help Totally Worth It When I got to the end and it said "Ready to File", I had two forms that hadn't been addressed yet. The expert walked me through where to enter the information, then we had a friendly chat!
Date published: 2021-04-07
Rated 5 out of 5 by from Easy and Helpful Helpful and clear information. There was information available on every topic.
Date published: 2021-04-07
Rated 4 out of 5 by from Tax overpayments are not taxable for the love of ! Except for the part where you want to count state tax REFUNDS as income, no issues with processes. Clunky, but leaves no stone unturned.
Date published: 2021-04-07
Rated 1 out of 5 by from A headache It is very frustrating that the space for the last name is limited to only 20 characters. It is euro-centric and causes problems for people who have long or multiple last names. We have problems every time we file our taxes because my spouse has three legal last names. Our tax return is always rejected when we file ourselves, no matter what we do - ie. write the first two last names as initials, or just putting the first 20 characters of the last names. Simply increasing the character allotment for the last name would be a simple solution that would cost the company nothing and fix this incredibly irritating problem.
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 1480
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Couldn't Be Easier Talked to David, and Ashely, both were super helpful when I didn't understand a question, or when I made a mistake. Thanks agin! They were very fast with the guidance and help aswell.
Date published: 2021-04-07
Rated 5 out of 5 by from Superior Tax Tool I love this product and the features are so user friendly.
Date published: 2021-04-07
Rated 4 out of 5 by from TurboTax is great but incomplete. I love to use TurboTax, but sometimes it's incomplete. For instance, I e-filed my 2019 tax return but when I go into the program, it shows I successfully e-filed and my return was accepted, but it doesn't show the DATE that I e-filed. Because I was using e-filing, I neglected to sign and date the printed copy of my tax forms. But now IRS wants me to send a signed and dated copy, but the TurboTax program doesn't give me a date stamp to know exact time/date it was e-filed. It would be very helpful to have that information immediately available within the program itself, just for record keeping purposes.
Date published: 2021-04-07
Rated 5 out of 5 by from Beyond Exceptional Easy to understand and enter the correct information needed to file
Date published: 2021-04-07
Rated 5 out of 5 by from awesome! easy with great info to help with filing, easy to understand
Date published: 2021-04-07
Rated 3 out of 5 by from Very little help with two state filings Since we move in 2020 we had to file two state returns. The application did not carry forward any information from state to state or at a minimum, tell us where to find it when comparing state to state.
Date published: 2021-04-07
Rated 5 out of 5 by from Expert Help Totally Worth It When I got to the end and it said "Ready to File", I had two forms that hadn't been addressed yet. The expert walked me through where to enter the information, then we had a friendly chat!
Date published: 2021-04-07
Rated 5 out of 5 by from Easy and Helpful Helpful and clear information. There was information available on every topic.
Date published: 2021-04-07
Rated 4 out of 5 by from Tax overpayments are not taxable for the love of ! Except for the part where you want to count state tax REFUNDS as income, no issues with processes. Clunky, but leaves no stone unturned.
Date published: 2021-04-07
Rated 1 out of 5 by from A headache It is very frustrating that the space for the last name is limited to only 20 characters. It is euro-centric and causes problems for people who have long or multiple last names. We have problems every time we file our taxes because my spouse has three legal last names. Our tax return is always rejected when we file ourselves, no matter what we do - ie. write the first two last names as initials, or just putting the first 20 characters of the last names. Simply increasing the character allotment for the last name would be a simple solution that would cost the company nothing and fix this incredibly irritating problem.
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 1480