TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbot Tax is great to use Very helpful and knowledgeable. Turbotax life is very helpful. Popcorn
Date published: 2023-02-11
Rated 4 out of 5 by from Turbotax made it easy Did not have any problems this year putting in my info. I did have some trouble finding my tax documents from last year and for some reason its not in my turbotax history but it did not seem that big of a deal.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbotax Gets Better Every Year! I find everything to be super simple to use and understand. I love the search features, and break downs to why something is or isn't, its extremely helpful! I did have to call in and I want to praise Lizzie for her patience, and expertise. I do not like the robot or the chat function, because it's not a real person, so it always feels fake/uncomfortable using those options. I am glad I was able to connect with a live person relatively quickly when calling in. I truly don't think I will do my tax returns any other way! Keep up the great work Turbotax, the improvements made each year are wonderful and keep me coming back.
Date published: 2023-02-11
Rated 5 out of 5 by from Easy process It was easy to follow along and to fill out. Will use in the future.
Date published: 2023-02-11
Rated 1 out of 5 by from You are better off notusing it!!! The tool is very hard to use and the guides are not in detail. If you are unsure it forces you to upgrade for help our guidance. Users who want to be able to self help and use this will have a difficult time.
Date published: 2023-02-11
Rated 5 out of 5 by from good this app is awesome I will use it again next year!
Date published: 2023-02-11
Rated 5 out of 5 by from Self Explanatory Thanks for providing instructions with examples. TY
Date published: 2023-02-11
Rated 1 out of 5 by from You'll Be Paying More They charge you money for literally everything, I feel bamboozled.
Date published: 2023-02-11
Rated 3 out of 5 by from TurboTax Got my taxes done quickly. The product is a little expensive, but it got the job done
Date published: 2023-02-11
Rated 4 out of 5 by from First time not filing HOH had some issues As I have been separated from my husband since 2010. It was difficult to come up with his information that it insisted on before going forward. You might want to fix that. Otherwise easy breezy
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14782
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbot Tax is great to use Very helpful and knowledgeable. Turbotax life is very helpful. Popcorn
Date published: 2023-02-11
Rated 4 out of 5 by from Turbotax made it easy Did not have any problems this year putting in my info. I did have some trouble finding my tax documents from last year and for some reason its not in my turbotax history but it did not seem that big of a deal.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbotax Gets Better Every Year! I find everything to be super simple to use and understand. I love the search features, and break downs to why something is or isn't, its extremely helpful! I did have to call in and I want to praise Lizzie for her patience, and expertise. I do not like the robot or the chat function, because it's not a real person, so it always feels fake/uncomfortable using those options. I am glad I was able to connect with a live person relatively quickly when calling in. I truly don't think I will do my tax returns any other way! Keep up the great work Turbotax, the improvements made each year are wonderful and keep me coming back.
Date published: 2023-02-11
Rated 5 out of 5 by from Easy process It was easy to follow along and to fill out. Will use in the future.
Date published: 2023-02-11
Rated 1 out of 5 by from You are better off notusing it!!! The tool is very hard to use and the guides are not in detail. If you are unsure it forces you to upgrade for help our guidance. Users who want to be able to self help and use this will have a difficult time.
Date published: 2023-02-11
Rated 5 out of 5 by from good this app is awesome I will use it again next year!
Date published: 2023-02-11
Rated 5 out of 5 by from Self Explanatory Thanks for providing instructions with examples. TY
Date published: 2023-02-11
Rated 1 out of 5 by from You'll Be Paying More They charge you money for literally everything, I feel bamboozled.
Date published: 2023-02-11
Rated 3 out of 5 by from TurboTax Got my taxes done quickly. The product is a little expensive, but it got the job done
Date published: 2023-02-11
Rated 4 out of 5 by from First time not filing HOH had some issues As I have been separated from my husband since 2010. It was difficult to come up with his information that it insisted on before going forward. You might want to fix that. Otherwise easy breezy
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14782