TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome! First year that I used live services, and I must say the service was a great help in resolving issues I encountered while filing. Way to go Turbo Tax!
Date published: 2021-05-12
Rated 3 out of 5 by from Works Great... New Fees undesirable Software works great bur the price increased and the efiling fees may make me switch next year.
Date published: 2021-05-12
Rated 5 out of 5 by from Nice & Simple; Great Made doing taxes easy. would recommend to all retired people.
Date published: 2021-05-12
Rated 3 out of 5 by from Turbotax is losing integrity. Pushes for upgrades Turbotax is losing integrity. Pushes for upgrades, then hits you up for additional $50 to file state returns when it implied it was included in "Premier" price. Bad business practice. Good for $ in the short term. Not sustainable, will hurt the integrity of your brand and ultimately hurt the bottom line.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo tax was not bad easier then I thought will do turbo tax next year with pleasure, had very good experience.
Date published: 2021-05-12
Rated 5 out of 5 by from Easy and professional I have been using Turbo Tax for years and I feel confident that my returns are accurate and complete. This year i also spoke with an expert accountant and she was extremely helpful.
Date published: 2021-05-12
Rated 4 out of 5 by from Great Turbotax personal help by phone. The Turbotax expert representative I spoke to on the phone led me through my 2020 Federal return to make several complicated corrections with patience and knowledge.
Date published: 2021-05-12
Rated 5 out of 5 by from Great Program We have used this for years. This is the first time we had to ask for help. The problem was solved in an excellent manner. Will use it again next year.
Date published: 2021-05-12
Rated 3 out of 5 by from Turbotax is frustrating Support is difficult to reach and then is not helpful. Suggested I might have a "bad" copy even though I bought the download through Amazon.
Date published: 2021-05-12
Rated 4 out of 5 by from Faster and more accurate than paperwork Used TT for the first time in many years, after doing my own paper for a while. With TT, I knew it was complete and that I hadn't made any errors. It used to be simpler to find where you were in the forms, and the printing took fewer pages, but still worth the switch to TT.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1479
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome! First year that I used live services, and I must say the service was a great help in resolving issues I encountered while filing. Way to go Turbo Tax!
Date published: 2021-05-12
Rated 3 out of 5 by from Works Great... New Fees undesirable Software works great bur the price increased and the efiling fees may make me switch next year.
Date published: 2021-05-12
Rated 5 out of 5 by from Nice & Simple; Great Made doing taxes easy. would recommend to all retired people.
Date published: 2021-05-12
Rated 3 out of 5 by from Turbotax is losing integrity. Pushes for upgrades Turbotax is losing integrity. Pushes for upgrades, then hits you up for additional $50 to file state returns when it implied it was included in "Premier" price. Bad business practice. Good for $ in the short term. Not sustainable, will hurt the integrity of your brand and ultimately hurt the bottom line.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo tax was not bad easier then I thought will do turbo tax next year with pleasure, had very good experience.
Date published: 2021-05-12
Rated 5 out of 5 by from Easy and professional I have been using Turbo Tax for years and I feel confident that my returns are accurate and complete. This year i also spoke with an expert accountant and she was extremely helpful.
Date published: 2021-05-12
Rated 4 out of 5 by from Great Turbotax personal help by phone. The Turbotax expert representative I spoke to on the phone led me through my 2020 Federal return to make several complicated corrections with patience and knowledge.
Date published: 2021-05-12
Rated 5 out of 5 by from Great Program We have used this for years. This is the first time we had to ask for help. The problem was solved in an excellent manner. Will use it again next year.
Date published: 2021-05-12
Rated 3 out of 5 by from Turbotax is frustrating Support is difficult to reach and then is not helpful. Suggested I might have a "bad" copy even though I bought the download through Amazon.
Date published: 2021-05-12
Rated 4 out of 5 by from Faster and more accurate than paperwork Used TT for the first time in many years, after doing my own paper for a while. With TT, I knew it was complete and that I hadn't made any errors. It used to be simpler to find where you were in the forms, and the printing took fewer pages, but still worth the switch to TT.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1479