TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from TurboTax ALWAYS charges you I'll give it 2 stars because it was easy to go through however you will ALWAYS get charged even if your military. If you choose to pay with your federal return then you will get charge 40$ for processing fee (its in the fine print that no one ever reads). They say its free for military but that's not true. I just got off the phone with a rep and I still had to pay 50$. I at least got the cost knocked down after I was on the phone with 3 reps for almost 3 hours (not exaggerating on that time).
Date published: 2021-02-12
Rated 5 out of 5 by from Always Works I love turbo tax, I've been using it since my first job! It always saves my information and makes it super easy to go through and fill everything out. I don't even have to ask my dad for help!
Date published: 2021-02-12
Rated 4 out of 5 by from Great but could always be better. Pretty simple and quick, unless something is wrong then getting it fixed is a tough time.
Date published: 2021-02-12
Rated 4 out of 5 by from Awesome Great experience easy file. Reccomend to anyone today
Date published: 2021-02-12
Rated 3 out of 5 by from Good but with Glitches Overall good tool however there are some annoying glitches like adding new lines when it asks to import files from last year and for some reason when I went to review it added everything twice and I had to go back and delete from the Income section
Date published: 2021-02-12
Rated 5 out of 5 by from 2021 return uncomplicated, easy to use, and clear and easy to follow instructions
Date published: 2021-02-12
Rated 5 out of 5 by from Awesome Yes i involved myself with a turbo tax expert was a wonderful experience
Date published: 2021-02-12
Rated 1 out of 5 by from NOT SIMPLE ANYMORE I got a headache filling this year and I have been a customer for the past 4 years. I paid instead of having them deduct it from my return to save the extra $40. It kept giving me an error code when I went back it would not go back past the pay screen after it already charged me $42.54. Now I have been calling them and can't get to a live rep. I had to pay them $80 deducted from my return and will have to contact my bank to get my money that was charged to my debit cared
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo tax is great Very good service and will continue to use them easy to file
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax is Tops Turbo Tax guides me through every detail connected to completing and filing an accurate tax return. It is efficient and I never feel that my time is being wasted. The questions are clear and precise.
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14773
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from TurboTax ALWAYS charges you I'll give it 2 stars because it was easy to go through however you will ALWAYS get charged even if your military. If you choose to pay with your federal return then you will get charge 40$ for processing fee (its in the fine print that no one ever reads). They say its free for military but that's not true. I just got off the phone with a rep and I still had to pay 50$. I at least got the cost knocked down after I was on the phone with 3 reps for almost 3 hours (not exaggerating on that time).
Date published: 2021-02-12
Rated 5 out of 5 by from Always Works I love turbo tax, I've been using it since my first job! It always saves my information and makes it super easy to go through and fill everything out. I don't even have to ask my dad for help!
Date published: 2021-02-12
Rated 4 out of 5 by from Great but could always be better. Pretty simple and quick, unless something is wrong then getting it fixed is a tough time.
Date published: 2021-02-12
Rated 4 out of 5 by from Awesome Great experience easy file. Reccomend to anyone today
Date published: 2021-02-12
Rated 3 out of 5 by from Good but with Glitches Overall good tool however there are some annoying glitches like adding new lines when it asks to import files from last year and for some reason when I went to review it added everything twice and I had to go back and delete from the Income section
Date published: 2021-02-12
Rated 5 out of 5 by from 2021 return uncomplicated, easy to use, and clear and easy to follow instructions
Date published: 2021-02-12
Rated 5 out of 5 by from Awesome Yes i involved myself with a turbo tax expert was a wonderful experience
Date published: 2021-02-12
Rated 1 out of 5 by from NOT SIMPLE ANYMORE I got a headache filling this year and I have been a customer for the past 4 years. I paid instead of having them deduct it from my return to save the extra $40. It kept giving me an error code when I went back it would not go back past the pay screen after it already charged me $42.54. Now I have been calling them and can't get to a live rep. I had to pay them $80 deducted from my return and will have to contact my bank to get my money that was charged to my debit cared
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo tax is great Very good service and will continue to use them easy to file
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax is Tops Turbo Tax guides me through every detail connected to completing and filing an accurate tax return. It is efficient and I never feel that my time is being wasted. The questions are clear and precise.
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14773