TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy to Use Easy to use and just helped my daughter set up her own account!
Date published: 2022-02-11
Rated 5 out of 5 by from TurboTax makes it super easy to file. Good, fast, quick service, easy to follow the forms
Date published: 2022-02-11
Rated 2 out of 5 by from Can NOT process my California State return. . . I live in California and am Retired. Turbo Tax was NOT able to process my State return because I have some CASH income (which I would like to declare), but have NO W-2, 1099-NEC or 1099-MISC. After 4 phone calls and 3 1/2 hours on the phone with their representatives that said to 'mail-in my State return' because we have NO current fix'. So, I did mail in my State return and asked Turbo Tax representatives for a REFUND of my $20.00, which they couldn't process. . . . . :-(
Date published: 2022-02-11
Rated 5 out of 5 by from TurboTax is amazing!! Been doing taxes here for years and love it!! Everyone should do there taxes here.
Date published: 2022-02-11
Rated 4 out of 5 by from TurboTax used to be awesome Too much AI interference. the older versions were much better.eliminate some tech and hire some humans... I've never been this frustrated with turbo tax. I probably won't use it again. Other accountants would of charged half as much and I wouldn't have to do anything but hand over a few pieces of paper. So this this is probably goodbye
Date published: 2022-02-11
Rated 5 out of 5 by from Turbotax is awesome It was pretty easy to fill taxes and to get everything prepared, it was a good experience. Dont understand the $39 to file it myself on top of the federal and state fee
Date published: 2022-02-11
Rated 5 out of 5 by from Is a great tool for filing taxes! TurboTax is simple, easy to use. Guides you in the right direction and makes sure everything is completed to ensure no errors.
Date published: 2022-02-11
Rated 5 out of 5 by from Very user friendly! TurboTax guided me through each step! Each year I gain more confidence in accurately preparing my own taxes. Thank You TurboTax!
Date published: 2022-02-11
Rated 5 out of 5 by from Feel Safe and Confident Always use Turbo Tax because of it's focused detailed accuracy. Have used MAX so I could be sure to receive representation if needed. I did have to use it once and found it exactly as stated: True
Date published: 2022-02-11
Rated 5 out of 5 by from Very easy to use and file taxes Have used TurboTax for several years and plan to continue using this service.
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14771
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to Use Easy to use and just helped my daughter set up her own account!
Date published: 2022-02-11
Rated 5 out of 5 by from TurboTax makes it super easy to file. Good, fast, quick service, easy to follow the forms
Date published: 2022-02-11
Rated 2 out of 5 by from Can NOT process my California State return. . . I live in California and am Retired. Turbo Tax was NOT able to process my State return because I have some CASH income (which I would like to declare), but have NO W-2, 1099-NEC or 1099-MISC. After 4 phone calls and 3 1/2 hours on the phone with their representatives that said to 'mail-in my State return' because we have NO current fix'. So, I did mail in my State return and asked Turbo Tax representatives for a REFUND of my $20.00, which they couldn't process. . . . . :-(
Date published: 2022-02-11
Rated 5 out of 5 by from TurboTax is amazing!! Been doing taxes here for years and love it!! Everyone should do there taxes here.
Date published: 2022-02-11
Rated 4 out of 5 by from TurboTax used to be awesome Too much AI interference. the older versions were much better.eliminate some tech and hire some humans... I've never been this frustrated with turbo tax. I probably won't use it again. Other accountants would of charged half as much and I wouldn't have to do anything but hand over a few pieces of paper. So this this is probably goodbye
Date published: 2022-02-11
Rated 5 out of 5 by from Turbotax is awesome It was pretty easy to fill taxes and to get everything prepared, it was a good experience. Dont understand the $39 to file it myself on top of the federal and state fee
Date published: 2022-02-11
Rated 5 out of 5 by from Is a great tool for filing taxes! TurboTax is simple, easy to use. Guides you in the right direction and makes sure everything is completed to ensure no errors.
Date published: 2022-02-11
Rated 5 out of 5 by from Very user friendly! TurboTax guided me through each step! Each year I gain more confidence in accurately preparing my own taxes. Thank You TurboTax!
Date published: 2022-02-11
Rated 5 out of 5 by from Feel Safe and Confident Always use Turbo Tax because of it's focused detailed accuracy. Have used MAX so I could be sure to receive representation if needed. I did have to use it once and found it exactly as stated: True
Date published: 2022-02-11
Rated 5 out of 5 by from Very easy to use and file taxes Have used TurboTax for several years and plan to continue using this service.
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14771