TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Great job Great job so far.. my turbo expert answered all my questions to the best of her ability.
Date published: 2022-02-11
Rated 5 out of 5 by from easy file Taxes were super easy to do. The staff answered by questions by their chat feature.
Date published: 2022-02-11
Rated 5 out of 5 by from Great service, Great associates. Setting up most of the return was easy and details provided for each portion were very understanding. For the sections that I had issues with, the CPA who assisted me was wonderful and extremely helpful, and answered all my questions and concerns.
Date published: 2022-02-11
Rated 3 out of 5 by from Easy to use but kept throwing new fees at me I was using the free file option on one account but because of some charitable donations, they said that I would get a bigger refund if I paid them so I paid them and my refund wasn't bigger. The next year, since I had paid the previous year I couldn't find the option to file for free so I made a new account with a new email. In later years, they surprised me halfway through again saying that they would only file taxes for my side gig if I paid ($40ish at the time) which I wasn't prepared to do yet so I had to wait till I could find the extra money to file. By the time that I did, they had decided that they wanted about $150 to file. I am very happy with how easy it is to fill out but I don't like how they keep finding ways to throw extra charges at you. It would be nice if they were a little more up front about it.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax Works! Could not be easier to use. Walks you through everything.
Date published: 2022-02-11
Rated 1 out of 5 by from NEVER USING THIS AGAIN THIS APP IS TRASH, PAYING EXTRA FOR ANYTHING IS POINTLESS.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is Awasome Excellent Service//Turbo Tax Experts are very knowledgeable people
Date published: 2022-02-11
Rated 5 out of 5 by from TURBO TAX IS GREAT TURBO TAX IS THE EASIEST ONLINE TAX PRODUCT. ITS VERY USER FRIENDLY AND EASY TO UNDERSTAND. THE TIPS AND HELP TOPICS MADE IT EVEN EASIER TO UNDERSTAND
Date published: 2022-02-11
Rated 5 out of 5 by from Excellent easy to use program Very easy to use and the live help was a nice feature as well
Date published: 2022-02-11
Rated 5 out of 5 by from Love turbo tax Easy to use, quick, accurate information, Helpful answers to questions
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14754
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great job Great job so far.. my turbo expert answered all my questions to the best of her ability.
Date published: 2022-02-11
Rated 5 out of 5 by from easy file Taxes were super easy to do. The staff answered by questions by their chat feature.
Date published: 2022-02-11
Rated 5 out of 5 by from Great service, Great associates. Setting up most of the return was easy and details provided for each portion were very understanding. For the sections that I had issues with, the CPA who assisted me was wonderful and extremely helpful, and answered all my questions and concerns.
Date published: 2022-02-11
Rated 3 out of 5 by from Easy to use but kept throwing new fees at me I was using the free file option on one account but because of some charitable donations, they said that I would get a bigger refund if I paid them so I paid them and my refund wasn't bigger. The next year, since I had paid the previous year I couldn't find the option to file for free so I made a new account with a new email. In later years, they surprised me halfway through again saying that they would only file taxes for my side gig if I paid ($40ish at the time) which I wasn't prepared to do yet so I had to wait till I could find the extra money to file. By the time that I did, they had decided that they wanted about $150 to file. I am very happy with how easy it is to fill out but I don't like how they keep finding ways to throw extra charges at you. It would be nice if they were a little more up front about it.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax Works! Could not be easier to use. Walks you through everything.
Date published: 2022-02-11
Rated 1 out of 5 by from NEVER USING THIS AGAIN THIS APP IS TRASH, PAYING EXTRA FOR ANYTHING IS POINTLESS.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is Awasome Excellent Service//Turbo Tax Experts are very knowledgeable people
Date published: 2022-02-11
Rated 5 out of 5 by from TURBO TAX IS GREAT TURBO TAX IS THE EASIEST ONLINE TAX PRODUCT. ITS VERY USER FRIENDLY AND EASY TO UNDERSTAND. THE TIPS AND HELP TOPICS MADE IT EVEN EASIER TO UNDERSTAND
Date published: 2022-02-11
Rated 5 out of 5 by from Excellent easy to use program Very easy to use and the live help was a nice feature as well
Date published: 2022-02-11
Rated 5 out of 5 by from Love turbo tax Easy to use, quick, accurate information, Helpful answers to questions
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14754