TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Some issue still not resolved Overall a good product. I’ve been using it since 2008 but some of the problems are systemic. You need to give much better clarity when one has a question. I’m learning as my tax returns become more complex, TT may not be the best choice. This may be my last year as it took me 3 days this time and I’m not confident all is well!
Date published: 2023-03-13
Rated 5 out of 5 by from Tom's Review See Before details that I have already provided. ok
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to Use No fuss and straight to the point. Have no complaints.
Date published: 2023-03-13
Rated 5 out of 5 by from awesome like apple sauce great experience this year, I was worried because this was the first year filing my own business taxes.
Date published: 2023-03-13
Rated 5 out of 5 by from glad this is over! What do regular people do??? I need the assistance and Information that Turbo Tax provides.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is an amazing way to file for your taxes It was a fast and easy way to file taxes. We enjoyed the customer service preparation process.
Date published: 2023-03-13
Rated 5 out of 5 by from Accuracy is key Helping stay accurate with my information was critical
Date published: 2023-03-13
Rated 2 out of 5 by from Turbo tax for trust OK experience. Turbo tax for business isn't equipped to import investment information from most institutions. That's a real bummer because it requires manually entering all sales transactions which is tedious, error prone and time consuming. You'd think for what the software costs, you'd be able to import the data. The investment company is prepared on its end. This is an INTUIT issue.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo tax outstanding Just great. First time I used rep. Great experience
Date published: 2023-03-13
Rated 4 out of 5 by from Review of 2022 Turbo Tax filing Appeared to me that 2022 Turbo Tax is slower loading and updating than prior versions. Difficulty in loading the property tax for multiple residences. Had to add as a single entry. Initial software did not consider the issue of California 1099-M for Middle Class as non-taxable until an early March update. Fed ruled on this in early Feb that the funds were not taxable. Update ultimately handled it properly. I have used Turbo Tax for more than 20 years and will probably continue but found these issues annoying.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 1476
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Some issue still not resolved Overall a good product. I’ve been using it since 2008 but some of the problems are systemic. You need to give much better clarity when one has a question. I’m learning as my tax returns become more complex, TT may not be the best choice. This may be my last year as it took me 3 days this time and I’m not confident all is well!
Date published: 2023-03-13
Rated 5 out of 5 by from Tom's Review See Before details that I have already provided. ok
Date published: 2023-03-13
Rated 5 out of 5 by from Easy to Use No fuss and straight to the point. Have no complaints.
Date published: 2023-03-13
Rated 5 out of 5 by from awesome like apple sauce great experience this year, I was worried because this was the first year filing my own business taxes.
Date published: 2023-03-13
Rated 5 out of 5 by from glad this is over! What do regular people do??? I need the assistance and Information that Turbo Tax provides.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is an amazing way to file for your taxes It was a fast and easy way to file taxes. We enjoyed the customer service preparation process.
Date published: 2023-03-13
Rated 5 out of 5 by from Accuracy is key Helping stay accurate with my information was critical
Date published: 2023-03-13
Rated 2 out of 5 by from Turbo tax for trust OK experience. Turbo tax for business isn't equipped to import investment information from most institutions. That's a real bummer because it requires manually entering all sales transactions which is tedious, error prone and time consuming. You'd think for what the software costs, you'd be able to import the data. The investment company is prepared on its end. This is an INTUIT issue.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo tax outstanding Just great. First time I used rep. Great experience
Date published: 2023-03-13
Rated 4 out of 5 by from Review of 2022 Turbo Tax filing Appeared to me that 2022 Turbo Tax is slower loading and updating than prior versions. Difficulty in loading the property tax for multiple residences. Had to add as a single entry. Initial software did not consider the issue of California 1099-M for Middle Class as non-taxable until an early March update. Fed ruled on this in early Feb that the funds were not taxable. Update ultimately handled it properly. I have used Turbo Tax for more than 20 years and will probably continue but found these issues annoying.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 1476