TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Rounding issue (very minor complaint) The individual values should be added together and then rounded. For example, my W2 had a dollar amount with 45 cents of federal taxes paid and my wife's had a dollar amount with 30 cents. TurboTax rounded down each value and then added them together whereas if it added them together and then rounded, I would have gotten an extra dollar in my federal refund. Technically, I guess either way is correct as long as the same approach is used for everything, so maybe the SW should see which rounding method increases the refund (or decreases the amount owed) and use that rounding method for any given return. I know, this is a very minor complaint, but I don't like the government getting any more of my money than absolutely necessary..
Date published: 2023-02-11
Rated 5 out of 5 by from So easy! I have been using Turbo Tax for over 15 years and it is great!
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax is a Lifesaver TurboTax makes filing Taxes easy and the Live Agents are amazing at guiding you every step of the way.
Date published: 2023-02-11
Rated 4 out of 5 by from Easy Easy and the tax expert was helpful. Maybe I will use again next year
Date published: 2023-02-11
Rated 5 out of 5 by from Fast and Easy Love that they give explanations for everything along the way. Very straightforward instructions.
Date published: 2023-02-11
Rated 4 out of 5 by from Super Easy, No Stress If you're single, with no dependents, just put in your information that's on your form(s). There's categories that break down everything you could possibly do regarding earning income, owning anything, etc. If all you did was work, and pay taxes, just select no to other options and file. Very easy.
Date published: 2023-02-11
Rated 5 out of 5 by from Very easy to use! I had no problem entering information. It is very easy and convenient to use.
Date published: 2023-02-11
Rated 5 out of 5 by from Taxes are confusing, Turbo tax can help! The reviewer Timothy was patient and kind and stayed on to answer every question we had. He helped us sort out our mistakes and guide us to where we needed to be.
Date published: 2023-02-11
Rated 5 out of 5 by from AWESOME, So easy to navigate! awesome !!!! This site is so easy to navigate! Just knowing that an expert was standing by if I had problems made me even more comfortable doing my taxes
Date published: 2023-02-11
Rated 5 out of 5 by from Amazing is really easy to use for me was my first time and for sure i will use again
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14742
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Rounding issue (very minor complaint) The individual values should be added together and then rounded. For example, my W2 had a dollar amount with 45 cents of federal taxes paid and my wife's had a dollar amount with 30 cents. TurboTax rounded down each value and then added them together whereas if it added them together and then rounded, I would have gotten an extra dollar in my federal refund. Technically, I guess either way is correct as long as the same approach is used for everything, so maybe the SW should see which rounding method increases the refund (or decreases the amount owed) and use that rounding method for any given return. I know, this is a very minor complaint, but I don't like the government getting any more of my money than absolutely necessary..
Date published: 2023-02-11
Rated 5 out of 5 by from So easy! I have been using Turbo Tax for over 15 years and it is great!
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax is a Lifesaver TurboTax makes filing Taxes easy and the Live Agents are amazing at guiding you every step of the way.
Date published: 2023-02-11
Rated 4 out of 5 by from Easy Easy and the tax expert was helpful. Maybe I will use again next year
Date published: 2023-02-11
Rated 5 out of 5 by from Fast and Easy Love that they give explanations for everything along the way. Very straightforward instructions.
Date published: 2023-02-11
Rated 4 out of 5 by from Super Easy, No Stress If you're single, with no dependents, just put in your information that's on your form(s). There's categories that break down everything you could possibly do regarding earning income, owning anything, etc. If all you did was work, and pay taxes, just select no to other options and file. Very easy.
Date published: 2023-02-11
Rated 5 out of 5 by from Very easy to use! I had no problem entering information. It is very easy and convenient to use.
Date published: 2023-02-11
Rated 5 out of 5 by from Taxes are confusing, Turbo tax can help! The reviewer Timothy was patient and kind and stayed on to answer every question we had. He helped us sort out our mistakes and guide us to where we needed to be.
Date published: 2023-02-11
Rated 5 out of 5 by from AWESOME, So easy to navigate! awesome !!!! This site is so easy to navigate! Just knowing that an expert was standing by if I had problems made me even more comfortable doing my taxes
Date published: 2023-02-11
Rated 5 out of 5 by from Amazing is really easy to use for me was my first time and for sure i will use again
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14742