TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from HOLA Muy fácil de usar me gusto llenarla con ustedes no tuve que pagar nada....
Date published: 2022-02-11
Rated 5 out of 5 by from turbo tax free is wonderful great way to do taxes alway use turbo tax its wonderful
Date published: 2022-02-11
Rated 5 out of 5 by from Easy, fast, and convenient!! Turbo Tax is great… Did my taxes myself. Turbo tax gives you enough info and reliable tools to use when doing your taxes. Great product.
Date published: 2022-02-11
Rated 1 out of 5 by from WOULD NEVER USE TURBOTAX AGAIN Nothing but problems since trying to file taxes with turbo tax. For 15 years I have used the same company but they were very expensive. After trying turbo tax for the first time I should have just paid the money to have them finished in one day. TURBO TAX HAS BEEN NOTHING BUT A HEADACHE. Tax expert works at night while I sleep and has taken 2 weeks to get my taxes finished which only takes 1 day anywhere else.
Date published: 2022-02-11
Rated 5 out of 5 by from I've never had more fun filing my taxes! I have been using Turbo Tax for years, and I am an analyst--I love the numbers and data. This software takes the guesswork out of why things are the way they are, and I love that confidence boost. I appreciate you, Turbo Tax!!
Date published: 2022-02-11
Rated 1 out of 5 by from Very disappointed with "expert" advice I paid a significant amount of money to turbotax to assist with my taxes this year, as they were a bit more complicated than a straightforward W2. Each tax expert I spoke with gave me different information, and didn't believe me when I explained my situation or how I knew it needed to be handled (most had no experience with my situation, in which most of my income is a fellowship stipend). They seemed to be a bit confused by their own software and how to navigate all of the options to find the one that fit my situation. My taxes due went from 4,000 after one call (which I repeatedly told the agent was unbelievably high) to 1,000 during a second call, and my state taxes due went from 790 after the second call to high 200s after I did the process myself and fixed some problems that were missed while on the phone with the agent. I appreciated that the agents were prompt, polite, kind, patient, and respectful, but if I had listened to the first "expert" I would have misreported my income and paid almost $2500 extra in taxes (which would have been roughly 10% of my pretty low annual income). I'll probably use turbotax in the future because it's one of the most obvious options, but I would encourage any users with tax situations besides a simple W2 to do their own research first to make sure they have some idea of what the numbers should be, and to keep asking questions and digging if they think the numbers estimated by turbotax are wrong. I did appreciate the unlimited calls, and it's nice to know the experts will still do their best to help if it turns out something went wrong.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax, tried and true!! We have been Turbo Tax users for many years now and they are always on top of the latest tax changes and they also have helpful suggestions throughout the filing process.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is great and informative Was very easy to navigate and very educational. I would recommend it.
Date published: 2022-02-11
Rated 5 out of 5 by from Fabulous! Extremely customer friendly. Very easy to use. Great directions.
Date published: 2022-02-11
Rated 5 out of 5 by from Great job He was very helpful and knowledgeable of the processes
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14726
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from HOLA Muy fácil de usar me gusto llenarla con ustedes no tuve que pagar nada....
Date published: 2022-02-11
Rated 5 out of 5 by from turbo tax free is wonderful great way to do taxes alway use turbo tax its wonderful
Date published: 2022-02-11
Rated 5 out of 5 by from Easy, fast, and convenient!! Turbo Tax is great… Did my taxes myself. Turbo tax gives you enough info and reliable tools to use when doing your taxes. Great product.
Date published: 2022-02-11
Rated 1 out of 5 by from WOULD NEVER USE TURBOTAX AGAIN Nothing but problems since trying to file taxes with turbo tax. For 15 years I have used the same company but they were very expensive. After trying turbo tax for the first time I should have just paid the money to have them finished in one day. TURBO TAX HAS BEEN NOTHING BUT A HEADACHE. Tax expert works at night while I sleep and has taken 2 weeks to get my taxes finished which only takes 1 day anywhere else.
Date published: 2022-02-11
Rated 5 out of 5 by from I've never had more fun filing my taxes! I have been using Turbo Tax for years, and I am an analyst--I love the numbers and data. This software takes the guesswork out of why things are the way they are, and I love that confidence boost. I appreciate you, Turbo Tax!!
Date published: 2022-02-11
Rated 1 out of 5 by from Very disappointed with "expert" advice I paid a significant amount of money to turbotax to assist with my taxes this year, as they were a bit more complicated than a straightforward W2. Each tax expert I spoke with gave me different information, and didn't believe me when I explained my situation or how I knew it needed to be handled (most had no experience with my situation, in which most of my income is a fellowship stipend). They seemed to be a bit confused by their own software and how to navigate all of the options to find the one that fit my situation. My taxes due went from 4,000 after one call (which I repeatedly told the agent was unbelievably high) to 1,000 during a second call, and my state taxes due went from 790 after the second call to high 200s after I did the process myself and fixed some problems that were missed while on the phone with the agent. I appreciated that the agents were prompt, polite, kind, patient, and respectful, but if I had listened to the first "expert" I would have misreported my income and paid almost $2500 extra in taxes (which would have been roughly 10% of my pretty low annual income). I'll probably use turbotax in the future because it's one of the most obvious options, but I would encourage any users with tax situations besides a simple W2 to do their own research first to make sure they have some idea of what the numbers should be, and to keep asking questions and digging if they think the numbers estimated by turbotax are wrong. I did appreciate the unlimited calls, and it's nice to know the experts will still do their best to help if it turns out something went wrong.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax, tried and true!! We have been Turbo Tax users for many years now and they are always on top of the latest tax changes and they also have helpful suggestions throughout the filing process.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is great and informative Was very easy to navigate and very educational. I would recommend it.
Date published: 2022-02-11
Rated 5 out of 5 by from Fabulous! Extremely customer friendly. Very easy to use. Great directions.
Date published: 2022-02-11
Rated 5 out of 5 by from Great job He was very helpful and knowledgeable of the processes
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14726