TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Very unsatisfied this year 1st of all I selected the free return option, then i upgraded to the $30 plan but at the end you all added another $40 with out explaining why. 2nd you all had me enter in a W2 twice which cut my refund in half and only because i went back to double check did i find out what the issue was. I will not be using TurboTax next year!
Date published: 2021-02-18
Rated 5 out of 5 by from Great product! Very easy to use and navigate. Been using TurboTax for years, and still been able to get everything I need covered.
Date published: 2021-02-18
Rated 3 out of 5 by from disappointed I have been using Turbo Tax to file my returns for over 20 years this the first time I have had problems with the program and the explanations of what need to be done. First because I filed by mails last year (I had to Pay) my return was rejected because my 2019 AGI did not coordinate with what was on file with the IRS . I had to research the blog before i figured what to do a simple change to the filing instructions addressing the situation would have helped. Then I my Montana state return was rejected because the program used my 2020 Federal return to populate the amount of my 2019 state refund. and it took me several tries to it figure out as the review program did not catch the error.
Date published: 2021-02-18
Rated 5 out of 5 by from did a great job live expert was very polite and helpful and very understanding
Date published: 2021-02-18
Rated 5 out of 5 by from Fast, Reliable And FREE!!!! Every year since I began using Turbo Tax it has been a great experience and walks you through each step!!!
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is AWESOME! Easy to use, self explanitory will keep using for furture returns
Date published: 2021-02-18
Rated 5 out of 5 by from this was simpler than i realized Sally Ann was amazing and so kind! So glad I saved hundreds of dollars to do this myself with some tax help from turbo tax
Date published: 2021-02-18
Rated 5 out of 5 by from So Easy It's just really easy. I'm 24 and it just explains everything in simple terms and points out where to find info.
Date published: 2021-02-18
Rated 5 out of 5 by from Great Product Very easy to use and fast. Have used for years now and will continue to do so.
Date published: 2021-02-18
Rated 5 out of 5 by from awesome awesome program and user friendly. affordable for a single mother of 4
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14724
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Very unsatisfied this year 1st of all I selected the free return option, then i upgraded to the $30 plan but at the end you all added another $40 with out explaining why. 2nd you all had me enter in a W2 twice which cut my refund in half and only because i went back to double check did i find out what the issue was. I will not be using TurboTax next year!
Date published: 2021-02-18
Rated 5 out of 5 by from Great product! Very easy to use and navigate. Been using TurboTax for years, and still been able to get everything I need covered.
Date published: 2021-02-18
Rated 3 out of 5 by from disappointed I have been using Turbo Tax to file my returns for over 20 years this the first time I have had problems with the program and the explanations of what need to be done. First because I filed by mails last year (I had to Pay) my return was rejected because my 2019 AGI did not coordinate with what was on file with the IRS . I had to research the blog before i figured what to do a simple change to the filing instructions addressing the situation would have helped. Then I my Montana state return was rejected because the program used my 2020 Federal return to populate the amount of my 2019 state refund. and it took me several tries to it figure out as the review program did not catch the error.
Date published: 2021-02-18
Rated 5 out of 5 by from did a great job live expert was very polite and helpful and very understanding
Date published: 2021-02-18
Rated 5 out of 5 by from Fast, Reliable And FREE!!!! Every year since I began using Turbo Tax it has been a great experience and walks you through each step!!!
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is AWESOME! Easy to use, self explanitory will keep using for furture returns
Date published: 2021-02-18
Rated 5 out of 5 by from this was simpler than i realized Sally Ann was amazing and so kind! So glad I saved hundreds of dollars to do this myself with some tax help from turbo tax
Date published: 2021-02-18
Rated 5 out of 5 by from So Easy It's just really easy. I'm 24 and it just explains everything in simple terms and points out where to find info.
Date published: 2021-02-18
Rated 5 out of 5 by from Great Product Very easy to use and fast. Have used for years now and will continue to do so.
Date published: 2021-02-18
Rated 5 out of 5 by from awesome awesome program and user friendly. affordable for a single mother of 4
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14724