TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is Amazing I have been using TurboTax for the past 5 years to file my taxes and I love it! It is very user friendly and if you have questions there is support 24/7. It is informative as well.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax Customer Service Rep. Rocks The customer service rep. J. Farr was the best customer service representative I ever worked with. He was very knowledgable about the tax process as well as very mannerable and polite.
Date published: 2021-02-12
Rated 1 out of 5 by from 2020 Horrible TurboTax Experience!!! Using TurboTax for 2020 tax return has been HORRIBLE!!! It went fine up until the end process of the federal return. It reviewed the forms and then made me reenter the W2 as if I had not already entered the information. There was all types or errors and forms like 1099=R that I didn't even download or input into the system. So I redid everything again since it kept changing my refund about 4 different times. Finally, since I upgraded to the Max and what nots ($$$), It finally went well up until the paying process. It filed a State that I didnt even need since I live in the State of Florida and Charged me for it. At this point, I was so tired of the entire thing, I just paid it. I'm very disappointed with TurboTax this year. In the Past, they have always been so easy and fast to use. Just Very Disappointed.
Date published: 2021-02-12
Rated 5 out of 5 by from excellent service Very detailed and efficient. Was a pleasure using this service
Date published: 2021-02-12
Rated 4 out of 5 by from I like turbo tax Was a little bit different this year but it still gets the job done
Date published: 2021-02-12
Rated 5 out of 5 by from easy to follow! I have done my taxes with turbo tax every year for the past 20 years and will continue! This year I am showing my son how to do his own with TT as well!
Date published: 2021-02-12
Rated 5 out of 5 by from Easy Tax Filing Really simple and fast tax service, really like knowing what I get back once I file.
Date published: 2021-02-12
Rated 5 out of 5 by from Excellent program, very easy to follow and compreh My experience was very comfortable and satisifying.
Date published: 2021-02-12
Rated 5 out of 5 by from wonderful and great very detailed did not take as long as i thought it would
Date published: 2021-02-12
Rated 5 out of 5 by from TurboTax is great this is the fastest and easiest way to do your taxes this is my 7th year
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14724
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is Amazing I have been using TurboTax for the past 5 years to file my taxes and I love it! It is very user friendly and if you have questions there is support 24/7. It is informative as well.
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo Tax Customer Service Rep. Rocks The customer service rep. J. Farr was the best customer service representative I ever worked with. He was very knowledgable about the tax process as well as very mannerable and polite.
Date published: 2021-02-12
Rated 1 out of 5 by from 2020 Horrible TurboTax Experience!!! Using TurboTax for 2020 tax return has been HORRIBLE!!! It went fine up until the end process of the federal return. It reviewed the forms and then made me reenter the W2 as if I had not already entered the information. There was all types or errors and forms like 1099=R that I didn't even download or input into the system. So I redid everything again since it kept changing my refund about 4 different times. Finally, since I upgraded to the Max and what nots ($$$), It finally went well up until the paying process. It filed a State that I didnt even need since I live in the State of Florida and Charged me for it. At this point, I was so tired of the entire thing, I just paid it. I'm very disappointed with TurboTax this year. In the Past, they have always been so easy and fast to use. Just Very Disappointed.
Date published: 2021-02-12
Rated 5 out of 5 by from excellent service Very detailed and efficient. Was a pleasure using this service
Date published: 2021-02-12
Rated 4 out of 5 by from I like turbo tax Was a little bit different this year but it still gets the job done
Date published: 2021-02-12
Rated 5 out of 5 by from easy to follow! I have done my taxes with turbo tax every year for the past 20 years and will continue! This year I am showing my son how to do his own with TT as well!
Date published: 2021-02-12
Rated 5 out of 5 by from Easy Tax Filing Really simple and fast tax service, really like knowing what I get back once I file.
Date published: 2021-02-12
Rated 5 out of 5 by from Excellent program, very easy to follow and compreh My experience was very comfortable and satisifying.
Date published: 2021-02-12
Rated 5 out of 5 by from wonderful and great very detailed did not take as long as i thought it would
Date published: 2021-02-12
Rated 5 out of 5 by from TurboTax is great this is the fastest and easiest way to do your taxes this is my 7th year
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14724