TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
JBC21 from
Completed forms
completion of forms was simple and straight forward
Date published: 2022-04-14
Rated 1 out of 5 by
Ann56782233 from
Couldn't get ahold of anyone - e-file rejected
It was awful- couldn't get ahold of anyone, e-file was reject for "wrong AGI"- when I can see if is the correct figure. Paid for state e-file, but had to spend additional time and money to print and file by mail. Access to live help is extremely poor and community chat didn't cover the topic.
Date published: 2022-04-14
Rated 1 out of 5 by
Rocky in VA from
Some inherent problems that prevent filing
If you are in Virginia, beware. The State requires that you eFile, but there is a problem in Turbo Tax's system that prevents eFiling. There are many questions asked in the online forum, but Turbo Tax has not answered any of them.
Date published: 2022-04-14
Rated 5 out of 5 by
Linda584 from
so easy to use
I had done our taxes by hand for years. Then started getting schedule K forms. This was well beyond my abilities. I was referred to Turbo Tax by a friend who had been using them for years. I couldn't believe how easy it was. I only wish I had started years ago. I recommended you to my sister. She saves a couple hundred a year in tax prep costs.
Date published: 2022-04-14
Rated 4 out of 5 by
billlllllllllllllllllllll from
Turbo Tax Preimer
Straightforward and easy to understand Seems to take an inordinate amount of time to load and to perform updates
Date published: 2022-04-14
Rated 5 out of 5 by
alisiayah from
least stressful filing option out there
I have always hated even thinking about my taxes and have so many bad memories of late nights trying to get it all done in time...yet always making mistakes. This took the anxiety away. I just answered questions, waited for them to finish, and file away. So easy.
Date published: 2022-04-14
Rated 5 out of 5 by
Janet15208 from
Turbo Tax is so Easy to Use!!!!!
Love using Turbotax ...fast, easy, and costs the same as taking my tsaxes in but faster!!!!
Date published: 2022-04-14
Rated 1 out of 5 by
AJB12 from
Bad, annoying service
Turbotax offers an expensive, low quality service with limited capability to fix common issues. I spent several hours adjusting date fields for one W2 that Turbotax's software was incorrectly reading. I am also manually filing my state taxes because TurboTax did not allow me to change certain date fields to correctly reflect the time I was actually in one state. In some ways this is was fortuitous, because after a call with that state's tax office I realized that Turbotax, in addition to costing $50 for charging my state returns, would have caused me inadvertent hassle by submitting unneeded W2s with the state agency, given my residency status. Additionally, the process of manually entering in information from 20 or so pages of W2 made me realize that this, too, doesn't merit the price.
Date published: 2022-04-14
Rated 5 out of 5 by
red big from
awesome
great good product. thank you will be in touch help
Date published: 2022-04-14
Rated 5 out of 5 by
Twig202 from
So easy to use
Each step of the process was easy. I have used TurboTax for many years and have been extremely pleased.
All TurboTax® Offerings Reviews - Page 1473
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
JBC21 from
Completed forms
completion of forms was simple and straight forward
Date published: 2022-04-14
Rated 1 out of 5 by
Ann56782233 from
Couldn't get ahold of anyone - e-file rejected
It was awful- couldn't get ahold of anyone, e-file was reject for "wrong AGI"- when I can see if is the correct figure. Paid for state e-file, but had to spend additional time and money to print and file by mail. Access to live help is extremely poor and community chat didn't cover the topic.
Date published: 2022-04-14
Rated 1 out of 5 by
Rocky in VA from
Some inherent problems that prevent filing
If you are in Virginia, beware. The State requires that you eFile, but there is a problem in Turbo Tax's system that prevents eFiling. There are many questions asked in the online forum, but Turbo Tax has not answered any of them.
Date published: 2022-04-14
Rated 5 out of 5 by
Linda584 from
so easy to use
I had done our taxes by hand for years. Then started getting schedule K forms. This was well beyond my abilities. I was referred to Turbo Tax by a friend who had been using them for years. I couldn't believe how easy it was. I only wish I had started years ago. I recommended you to my sister. She saves a couple hundred a year in tax prep costs.
Date published: 2022-04-14
Rated 4 out of 5 by
billlllllllllllllllllllll from
Turbo Tax Preimer
Straightforward and easy to understand Seems to take an inordinate amount of time to load and to perform updates
Date published: 2022-04-14
Rated 5 out of 5 by
alisiayah from
least stressful filing option out there
I have always hated even thinking about my taxes and have so many bad memories of late nights trying to get it all done in time...yet always making mistakes. This took the anxiety away. I just answered questions, waited for them to finish, and file away. So easy.
Date published: 2022-04-14
Rated 5 out of 5 by
Janet15208 from
Turbo Tax is so Easy to Use!!!!!
Love using Turbotax ...fast, easy, and costs the same as taking my tsaxes in but faster!!!!
Date published: 2022-04-14
Rated 1 out of 5 by
AJB12 from
Bad, annoying service
Turbotax offers an expensive, low quality service with limited capability to fix common issues. I spent several hours adjusting date fields for one W2 that Turbotax's software was incorrectly reading. I am also manually filing my state taxes because TurboTax did not allow me to change certain date fields to correctly reflect the time I was actually in one state. In some ways this is was fortuitous, because after a call with that state's tax office I realized that Turbotax, in addition to costing $50 for charging my state returns, would have caused me inadvertent hassle by submitting unneeded W2s with the state agency, given my residency status. Additionally, the process of manually entering in information from 20 or so pages of W2 made me realize that this, too, doesn't merit the price.
Date published: 2022-04-14
Rated 5 out of 5 by
red big from
awesome
great good product. thank you will be in touch help
Date published: 2022-04-14
Rated 5 out of 5 by
Twig202 from
So easy to use
Each step of the process was easy. I have used TurboTax for many years and have been extremely pleased.
All TurboTax® Offerings Reviews - Page 1473
Date published: 2022-04-14