TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Completed forms completion of forms was simple and straight forward
Date published: 2022-04-14
Rated 1 out of 5 by from Couldn't get ahold of anyone - e-file rejected It was awful- couldn't get ahold of anyone, e-file was reject for "wrong AGI"- when I can see if is the correct figure. Paid for state e-file, but had to spend additional time and money to print and file by mail. Access to live help is extremely poor and community chat didn't cover the topic.
Date published: 2022-04-14
Rated 1 out of 5 by from Some inherent problems that prevent filing If you are in Virginia, beware. The State requires that you eFile, but there is a problem in Turbo Tax's system that prevents eFiling. There are many questions asked in the online forum, but Turbo Tax has not answered any of them.
Date published: 2022-04-14
Rated 5 out of 5 by from so easy to use I had done our taxes by hand for years. Then started getting schedule K forms. This was well beyond my abilities. I was referred to Turbo Tax by a friend who had been using them for years. I couldn't believe how easy it was. I only wish I had started years ago. I recommended you to my sister. She saves a couple hundred a year in tax prep costs.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax Preimer Straightforward and easy to understand Seems to take an inordinate amount of time to load and to perform updates
Date published: 2022-04-14
Rated 5 out of 5 by from least stressful filing option out there I have always hated even thinking about my taxes and have so many bad memories of late nights trying to get it all done in time...yet always making mistakes. This took the anxiety away. I just answered questions, waited for them to finish, and file away. So easy.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is so Easy to Use!!!!! Love using Turbotax ...fast, easy, and costs the same as taking my tsaxes in but faster!!!!
Date published: 2022-04-14
Rated 1 out of 5 by from Bad, annoying service Turbotax offers an expensive, low quality service with limited capability to fix common issues. I spent several hours adjusting date fields for one W2 that Turbotax's software was incorrectly reading. I am also manually filing my state taxes because TurboTax did not allow me to change certain date fields to correctly reflect the time I was actually in one state. In some ways this is was fortuitous, because after a call with that state's tax office I realized that Turbotax, in addition to costing $50 for charging my state returns, would have caused me inadvertent hassle by submitting unneeded W2s with the state agency, given my residency status. Additionally, the process of manually entering in information from 20 or so pages of W2 made me realize that this, too, doesn't merit the price.
Date published: 2022-04-14
Rated 5 out of 5 by from awesome great good product. thank you will be in touch help
Date published: 2022-04-14
Rated 5 out of 5 by from So easy to use Each step of the process was easy. I have used TurboTax for many years and have been extremely pleased.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1473
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Completed forms completion of forms was simple and straight forward
Date published: 2022-04-14
Rated 1 out of 5 by from Couldn't get ahold of anyone - e-file rejected It was awful- couldn't get ahold of anyone, e-file was reject for "wrong AGI"- when I can see if is the correct figure. Paid for state e-file, but had to spend additional time and money to print and file by mail. Access to live help is extremely poor and community chat didn't cover the topic.
Date published: 2022-04-14
Rated 1 out of 5 by from Some inherent problems that prevent filing If you are in Virginia, beware. The State requires that you eFile, but there is a problem in Turbo Tax's system that prevents eFiling. There are many questions asked in the online forum, but Turbo Tax has not answered any of them.
Date published: 2022-04-14
Rated 5 out of 5 by from so easy to use I had done our taxes by hand for years. Then started getting schedule K forms. This was well beyond my abilities. I was referred to Turbo Tax by a friend who had been using them for years. I couldn't believe how easy it was. I only wish I had started years ago. I recommended you to my sister. She saves a couple hundred a year in tax prep costs.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo Tax Preimer Straightforward and easy to understand Seems to take an inordinate amount of time to load and to perform updates
Date published: 2022-04-14
Rated 5 out of 5 by from least stressful filing option out there I have always hated even thinking about my taxes and have so many bad memories of late nights trying to get it all done in time...yet always making mistakes. This took the anxiety away. I just answered questions, waited for them to finish, and file away. So easy.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is so Easy to Use!!!!! Love using Turbotax ...fast, easy, and costs the same as taking my tsaxes in but faster!!!!
Date published: 2022-04-14
Rated 1 out of 5 by from Bad, annoying service Turbotax offers an expensive, low quality service with limited capability to fix common issues. I spent several hours adjusting date fields for one W2 that Turbotax's software was incorrectly reading. I am also manually filing my state taxes because TurboTax did not allow me to change certain date fields to correctly reflect the time I was actually in one state. In some ways this is was fortuitous, because after a call with that state's tax office I realized that Turbotax, in addition to costing $50 for charging my state returns, would have caused me inadvertent hassle by submitting unneeded W2s with the state agency, given my residency status. Additionally, the process of manually entering in information from 20 or so pages of W2 made me realize that this, too, doesn't merit the price.
Date published: 2022-04-14
Rated 5 out of 5 by from awesome great good product. thank you will be in touch help
Date published: 2022-04-14
Rated 5 out of 5 by from So easy to use Each step of the process was easy. I have used TurboTax for many years and have been extremely pleased.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 1473