TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Turbo Tax Online is buggy I have used Turbo Tax (both online and CD) for years, and this is the first time I have had several difficulties with the software but I did and these problems made me crazy. If I had not already paid for the online software, I would have used a different online tax preparer. They do not give you direct access to forms and worksheets, so if their software has created a bad form/worksheet and the site would not let me file, I could not fix it, without starting over. If I have to start over, I would start over with someone else. Furthermore, the fact that the online and CD versions do not communicate is another reason to not use Turbo Tax. If they both are called "Turbo Tax" they should be equal to each other.
Date published: 2021-02-18
Rated 5 out of 5 by from Its great! Easy and very cheap! I will use again. I recommend it to anyone
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo easy Made very simple to understand, and keeps your place if u have to log out.
Date published: 2021-02-18
Rated 5 out of 5 by from SO EASY!!!! GOT HELP IN NO TIME!!! So easy and great to use!!!
Date published: 2021-02-18
Rated 5 out of 5 by from I love it is very easy to do I really enjoyed it and I was able to talk to someone and they was able to help me through whatever problems I had I love TurboTax and I will be here next year
Date published: 2021-02-18
Rated 5 out of 5 by from Thank you Turbotax If I didn't have turbotax my life would be a lot more stressful; especially during tax season. They give you an easy to follow guide through getting it done while showing off nice UI elements to not strain the eyes looking through forms no one wants to look at
Date published: 2021-02-18
Rated 5 out of 5 by from Fast and Simple Very easy to use! Overall the system has greatly improved over the years that made everything easy and simple. It only took me 15-25 minutes to finish both tax returns.
Date published: 2021-02-18
Rated 5 out of 5 by from Nice and easy I was called in a timely manner and my question was answered. Thank you!
Date published: 2021-02-18
Rated 2 out of 5 by from Sales Development Innovator The new format this year is confusing through the easy steps. Next year(now that your rep let me know) I will do Desktop Version as the Easy step format created a lot of extra trouble and time I should not have gone through. However your reps have been great and patient through the process
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is great! loved how easy it is to use. Try it!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14718
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbo Tax Online is buggy I have used Turbo Tax (both online and CD) for years, and this is the first time I have had several difficulties with the software but I did and these problems made me crazy. If I had not already paid for the online software, I would have used a different online tax preparer. They do not give you direct access to forms and worksheets, so if their software has created a bad form/worksheet and the site would not let me file, I could not fix it, without starting over. If I have to start over, I would start over with someone else. Furthermore, the fact that the online and CD versions do not communicate is another reason to not use Turbo Tax. If they both are called "Turbo Tax" they should be equal to each other.
Date published: 2021-02-18
Rated 5 out of 5 by from Its great! Easy and very cheap! I will use again. I recommend it to anyone
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo easy Made very simple to understand, and keeps your place if u have to log out.
Date published: 2021-02-18
Rated 5 out of 5 by from SO EASY!!!! GOT HELP IN NO TIME!!! So easy and great to use!!!
Date published: 2021-02-18
Rated 5 out of 5 by from I love it is very easy to do I really enjoyed it and I was able to talk to someone and they was able to help me through whatever problems I had I love TurboTax and I will be here next year
Date published: 2021-02-18
Rated 5 out of 5 by from Thank you Turbotax If I didn't have turbotax my life would be a lot more stressful; especially during tax season. They give you an easy to follow guide through getting it done while showing off nice UI elements to not strain the eyes looking through forms no one wants to look at
Date published: 2021-02-18
Rated 5 out of 5 by from Fast and Simple Very easy to use! Overall the system has greatly improved over the years that made everything easy and simple. It only took me 15-25 minutes to finish both tax returns.
Date published: 2021-02-18
Rated 5 out of 5 by from Nice and easy I was called in a timely manner and my question was answered. Thank you!
Date published: 2021-02-18
Rated 2 out of 5 by from Sales Development Innovator The new format this year is confusing through the easy steps. Next year(now that your rep let me know) I will do Desktop Version as the Easy step format created a lot of extra trouble and time I should not have gone through. However your reps have been great and patient through the process
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is great! loved how easy it is to use. Try it!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14718