TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
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Rated 5 out of 5 by
aj218479 from
great
easy to use quick and effective. very user friendly
Date published: 2022-02-10
Rated 3 out of 5 by
Ufasaha01 from
IT-196 Glitch
This was the most stressful year filing with TT I've ever had. I've never run into problems in the past but this year me, and many other users, experienced a NY State IT-196 form glitch that prevented me from e-filing both my federal and state forms. There was no clear explanation for the problem from TT, no ETA and no one to speak to directly except for specialists responding on the community forum. It was awful. I'm glad it was resolved, but almost 2 weeks later!
Date published: 2022-02-10
Rated 2 out of 5 by
Farmboy263 from
turbo tax slow this year
Turbo tax was a struggle this year. Live experts was not very knowledgable. It took 3 specialist to figure out issue and turned out to be a technical issue with turbo tax.
Date published: 2022-02-10
Rated 5 out of 5 by
Doneshawa from
Doneshawa
I had a great experience with TurboTax. I file with TurboTax every year. That should tell how much I enjoy my experience with TurboTax.
Date published: 2022-02-10
Rated 5 out of 5 by
Vanillachica001 from
TurboTax is great!
TurboTax is great and does so well at making the step-by-step process understandable and fast.
Date published: 2022-02-10
Rated 5 out of 5 by
Daisy987Dog from
Very easy to use
It was a very easy program to follow and I feel that I have received the best tax return instructions.
Date published: 2022-02-10
Rated 5 out of 5 by
null from
Simple and easy
Filed easily in under 15 minutes and got a great tax refund!
Date published: 2022-02-10
Rated 5 out of 5 by
Patersonfinest from
Great
Excellent experience even tho was rejected too many times
Date published: 2022-02-10
Rated 3 out of 5 by
jwaller685 from
i remember it being easier and cheaper
ever year it gets harder to file, more expensive and my returns get smaller or i owe
Date published: 2022-02-10
Rated 5 out of 5 by
Alaina2013 from
Excellent service
I enjoyed working with Kelly! He was efficient and fun to work with!
All TurboTax® Offerings Reviews - Page 14713
Date published: 2022-02-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
aj218479 from
great
easy to use quick and effective. very user friendly
Date published: 2022-02-10
Rated 3 out of 5 by
Ufasaha01 from
IT-196 Glitch
This was the most stressful year filing with TT I've ever had. I've never run into problems in the past but this year me, and many other users, experienced a NY State IT-196 form glitch that prevented me from e-filing both my federal and state forms. There was no clear explanation for the problem from TT, no ETA and no one to speak to directly except for specialists responding on the community forum. It was awful. I'm glad it was resolved, but almost 2 weeks later!
Date published: 2022-02-10
Rated 2 out of 5 by
Farmboy263 from
turbo tax slow this year
Turbo tax was a struggle this year. Live experts was not very knowledgable. It took 3 specialist to figure out issue and turned out to be a technical issue with turbo tax.
Date published: 2022-02-10
Rated 5 out of 5 by
Doneshawa from
Doneshawa
I had a great experience with TurboTax. I file with TurboTax every year. That should tell how much I enjoy my experience with TurboTax.
Date published: 2022-02-10
Rated 5 out of 5 by
Vanillachica001 from
TurboTax is great!
TurboTax is great and does so well at making the step-by-step process understandable and fast.
Date published: 2022-02-10
Rated 5 out of 5 by
Daisy987Dog from
Very easy to use
It was a very easy program to follow and I feel that I have received the best tax return instructions.
Date published: 2022-02-10
Rated 5 out of 5 by
null from
Simple and easy
Filed easily in under 15 minutes and got a great tax refund!
Date published: 2022-02-10
Rated 5 out of 5 by
Patersonfinest from
Great
Excellent experience even tho was rejected too many times
Date published: 2022-02-10
Rated 3 out of 5 by
jwaller685 from
i remember it being easier and cheaper
ever year it gets harder to file, more expensive and my returns get smaller or i owe
Date published: 2022-02-10
Rated 5 out of 5 by
Alaina2013 from
Excellent service
I enjoyed working with Kelly! He was efficient and fun to work with!
All TurboTax® Offerings Reviews - Page 14713
Date published: 2022-02-10