TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from great easy to use quick and effective. very user friendly
Date published: 2022-02-10
Rated 3 out of 5 by from IT-196 Glitch This was the most stressful year filing with TT I've ever had. I've never run into problems in the past but this year me, and many other users, experienced a NY State IT-196 form glitch that prevented me from e-filing both my federal and state forms. There was no clear explanation for the problem from TT, no ETA and no one to speak to directly except for specialists responding on the community forum. It was awful. I'm glad it was resolved, but almost 2 weeks later!
Date published: 2022-02-10
Rated 2 out of 5 by from turbo tax slow this year Turbo tax was a struggle this year. Live experts was not very knowledgable. It took 3 specialist to figure out issue and turned out to be a technical issue with turbo tax.
Date published: 2022-02-10
Rated 5 out of 5 by from Doneshawa I had a great experience with TurboTax. I file with TurboTax every year. That should tell how much I enjoy my experience with TurboTax.
Date published: 2022-02-10
Rated 5 out of 5 by from TurboTax is great! TurboTax is great and does so well at making the step-by-step process understandable and fast.
Date published: 2022-02-10
Rated 5 out of 5 by from Very easy to use It was a very easy program to follow and I feel that I have received the best tax return instructions.
Date published: 2022-02-10
Rated 5 out of 5 by from Simple and easy Filed easily in under 15 minutes and got a great tax refund!
Date published: 2022-02-10
Rated 5 out of 5 by from Great Excellent experience even tho was rejected too many times
Date published: 2022-02-10
Rated 3 out of 5 by from i remember it being easier and cheaper ever year it gets harder to file, more expensive and my returns get smaller or i owe
Date published: 2022-02-10
Rated 5 out of 5 by from Excellent service I enjoyed working with Kelly! He was efficient and fun to work with!
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 14713
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great easy to use quick and effective. very user friendly
Date published: 2022-02-10
Rated 3 out of 5 by from IT-196 Glitch This was the most stressful year filing with TT I've ever had. I've never run into problems in the past but this year me, and many other users, experienced a NY State IT-196 form glitch that prevented me from e-filing both my federal and state forms. There was no clear explanation for the problem from TT, no ETA and no one to speak to directly except for specialists responding on the community forum. It was awful. I'm glad it was resolved, but almost 2 weeks later!
Date published: 2022-02-10
Rated 2 out of 5 by from turbo tax slow this year Turbo tax was a struggle this year. Live experts was not very knowledgable. It took 3 specialist to figure out issue and turned out to be a technical issue with turbo tax.
Date published: 2022-02-10
Rated 5 out of 5 by from Doneshawa I had a great experience with TurboTax. I file with TurboTax every year. That should tell how much I enjoy my experience with TurboTax.
Date published: 2022-02-10
Rated 5 out of 5 by from TurboTax is great! TurboTax is great and does so well at making the step-by-step process understandable and fast.
Date published: 2022-02-10
Rated 5 out of 5 by from Very easy to use It was a very easy program to follow and I feel that I have received the best tax return instructions.
Date published: 2022-02-10
Rated 5 out of 5 by from Simple and easy Filed easily in under 15 minutes and got a great tax refund!
Date published: 2022-02-10
Rated 5 out of 5 by from Great Excellent experience even tho was rejected too many times
Date published: 2022-02-10
Rated 3 out of 5 by from i remember it being easier and cheaper ever year it gets harder to file, more expensive and my returns get smaller or i owe
Date published: 2022-02-10
Rated 5 out of 5 by from Excellent service I enjoyed working with Kelly! He was efficient and fun to work with!
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 14713