TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Quick experience with well trained employees I have been using it for a few years now and it always quick and so well laid out. I recieved help from Noel and Michael today that was very quick and concise. I did run into issues with a lady named Shelby who wanted to give me a hard time about me not being the primary person and then was not helpful AT ALL about how to access documents from previous filing years. I was needing to find the 1040 form from last year and she insisted that I just needed to go to IRS and download it even though I continued to remind her that I filed with Turbo last year and I just don't remember where to go to find the previous documents. I ultimately had to leave and let her know I appreciated her time but it was not helpful.
Date published: 2022-02-10
Rated 5 out of 5 by from Great Resource Was having an issue with the state tax and they were able to look up the proper information to set it straight Thank You Tiara you deserve a raise
Date published: 2022-02-10
Rated 5 out of 5 by from Way better than H&R Block Way better than H&R Block it actually works and it was relatively simple I did not feel confused and I did not second-guess I have to think about the answers to the questions that it was asking related to my taxes
Date published: 2022-02-10
Rated 5 out of 5 by from so easy Turbo Tax makes it so easy and if you get confused, there's live help!
Date published: 2022-02-10
Rated 5 out of 5 by from Turbotax is awesome Easy to use and great service, have been using them for a while
Date published: 2022-02-10
Rated 4 out of 5 by from Turbotax is great and helpful I've been using turbotax and i love it! This year, there were more glitches than usual- and that's why i gave it 4 stars. They did resolved it in a timely manner.
Date published: 2022-02-10
Rated 5 out of 5 by from fantastic simple to use and fun with the counter on top. easy
Date published: 2022-02-10
Rated 5 out of 5 by from AWESOME AWESOME GOOD SHARP I WILL CAME BACK NEXT YEAR 2022
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is so easy to use. thanks turbo tax. Turbo tax takes the pressure out of doing your taxes.
Date published: 2022-02-10
Rated 5 out of 5 by from Great Very easy to use. Quick and precise I use them every year
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 14708
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Quick experience with well trained employees I have been using it for a few years now and it always quick and so well laid out. I recieved help from Noel and Michael today that was very quick and concise. I did run into issues with a lady named Shelby who wanted to give me a hard time about me not being the primary person and then was not helpful AT ALL about how to access documents from previous filing years. I was needing to find the 1040 form from last year and she insisted that I just needed to go to IRS and download it even though I continued to remind her that I filed with Turbo last year and I just don't remember where to go to find the previous documents. I ultimately had to leave and let her know I appreciated her time but it was not helpful.
Date published: 2022-02-10
Rated 5 out of 5 by from Great Resource Was having an issue with the state tax and they were able to look up the proper information to set it straight Thank You Tiara you deserve a raise
Date published: 2022-02-10
Rated 5 out of 5 by from Way better than H&R Block Way better than H&R Block it actually works and it was relatively simple I did not feel confused and I did not second-guess I have to think about the answers to the questions that it was asking related to my taxes
Date published: 2022-02-10
Rated 5 out of 5 by from so easy Turbo Tax makes it so easy and if you get confused, there's live help!
Date published: 2022-02-10
Rated 5 out of 5 by from Turbotax is awesome Easy to use and great service, have been using them for a while
Date published: 2022-02-10
Rated 4 out of 5 by from Turbotax is great and helpful I've been using turbotax and i love it! This year, there were more glitches than usual- and that's why i gave it 4 stars. They did resolved it in a timely manner.
Date published: 2022-02-10
Rated 5 out of 5 by from fantastic simple to use and fun with the counter on top. easy
Date published: 2022-02-10
Rated 5 out of 5 by from AWESOME AWESOME GOOD SHARP I WILL CAME BACK NEXT YEAR 2022
Date published: 2022-02-10
Rated 5 out of 5 by from Turbo Tax is so easy to use. thanks turbo tax. Turbo tax takes the pressure out of doing your taxes.
Date published: 2022-02-10
Rated 5 out of 5 by from Great Very easy to use. Quick and precise I use them every year
Date published: 2022-02-10
All TurboTax® Offerings Reviews - Page 14708