TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by cowboys fan 2022 from Turbo Tax is awesome I have used Turbo Tax for the last 8 years and love it!
Date published: 2023-02-12
Rated 5 out of 5 by DRD1951 from Great product Been using Turbo Tax for years and it is very straight forward and easy to use.
Date published: 2023-02-12
Rated 1 out of 5 by RJS55 from Full Service Experience This Year a DISASTER Six days of absolute chaos trying to connect with an expert in Full Service. You name it, I experienced it. System kept spitting up my old mobile number (even though I had updated Personal Info), 800 number was hit or miss. Multiple times when calling in time period when Turbotax is supposed to be open (allowing for difference to Pacific) the recording said Turbotax was closed and just hung up. Scheduled appointments and no one showed up. Same with call backs - calls never came. When I was lucky enough to connect with a human being and they had me generate the 6-digit number they said system did not show me logged in (even those I was and in Full Service). Leaving Full Service was suggseted - tried multiple times - never helped. Absolute joke - terrible software glitches. In the end my brother-in-law suggested I bail out of Full Service and do return myself - which I did. Wasted six (6) days trying to get connected to you.
Date published: 2023-02-12
Rated 5 out of 5 by ckendall131 from Very helpful I love the questions and explanations for everything they're asking; it makes filing a breeze. Thanks :)
Date published: 2023-02-12
Rated 5 out of 5 by Maui_23 from Excellent Provided an easy to use comprehensive application to do my taxes. Depressing that I owe taxes, relief that I didn't have to manually figure this out.
Date published: 2023-02-12
Rated 5 out of 5 by Yessey from Turbo tax seeminingly making it easy to file Easy to use and very user friendly interface. Always getting my taxes done within an hour
Date published: 2023-02-12
Rated 5 out of 5 by kgfarren from great easy to use. help chat is great I would recommend it
Date published: 2023-02-12
Rated 5 out of 5 by n099 from Easy free filing It was quite easy . I had only a single w-2 and nothing else
Date published: 2023-02-12
Rated 5 out of 5 by KelleyFlint1971 from Easy Easy and quick. Didn’t need to do much or fuss with paperwork.
Date published: 2023-02-12
Rated 3 out of 5 by cindyfcindyfox from it's okay. still clunky still clunky. odd flow. but it works for the most partk
All TurboTax® Offerings Reviews - Page 14704
Date published: 2023-02-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by cowboys fan 2022 from Turbo Tax is awesome I have used Turbo Tax for the last 8 years and love it!
Date published: 2023-02-12
Rated 5 out of 5 by DRD1951 from Great product Been using Turbo Tax for years and it is very straight forward and easy to use.
Date published: 2023-02-12
Rated 1 out of 5 by RJS55 from Full Service Experience This Year a DISASTER Six days of absolute chaos trying to connect with an expert in Full Service. You name it, I experienced it. System kept spitting up my old mobile number (even though I had updated Personal Info), 800 number was hit or miss. Multiple times when calling in time period when Turbotax is supposed to be open (allowing for difference to Pacific) the recording said Turbotax was closed and just hung up. Scheduled appointments and no one showed up. Same with call backs - calls never came. When I was lucky enough to connect with a human being and they had me generate the 6-digit number they said system did not show me logged in (even those I was and in Full Service). Leaving Full Service was suggseted - tried multiple times - never helped. Absolute joke - terrible software glitches. In the end my brother-in-law suggested I bail out of Full Service and do return myself - which I did. Wasted six (6) days trying to get connected to you.
Date published: 2023-02-12
Rated 5 out of 5 by ckendall131 from Very helpful I love the questions and explanations for everything they're asking; it makes filing a breeze. Thanks :)
Date published: 2023-02-12
Rated 5 out of 5 by Maui_23 from Excellent Provided an easy to use comprehensive application to do my taxes. Depressing that I owe taxes, relief that I didn't have to manually figure this out.
Date published: 2023-02-12
Rated 5 out of 5 by Yessey from Turbo tax seeminingly making it easy to file Easy to use and very user friendly interface. Always getting my taxes done within an hour
Date published: 2023-02-12
Rated 5 out of 5 by kgfarren from great easy to use. help chat is great I would recommend it
Date published: 2023-02-12
Rated 5 out of 5 by n099 from Easy free filing It was quite easy . I had only a single w-2 and nothing else
Date published: 2023-02-12
Rated 5 out of 5 by KelleyFlint1971 from Easy Easy and quick. Didn’t need to do much or fuss with paperwork.
Date published: 2023-02-12
Rated 3 out of 5 by cindyfcindyfox from it's okay. still clunky still clunky. odd flow. but it works for the most partk
All TurboTax® Offerings Reviews - Page 14704
Date published: 2023-02-12