TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Always use and trust turbo tax Never had a problem with turbo tax it’s 100% worry free
Date published: 2021-02-18
Rated 1 out of 5 by from Forces Expensive options, Broken. Turbotax will force you into more expensive options, after you've already put in a bunch of information. Dishonest even though I thought you had to have a government mandated "Free filing" option that seems impossible to find. There are also certain issues that made me have to do a bunch of manual editing - the issue described in the below article is absurd and unexplained to the user resulting in no way to resolve. It was very unclear how to actually past this issue with the import, and I ended up needing to manually fix everything. This issue should be fixed. https://ttlc.intuit.com/community/taxes/discussion/1099-b-worksheet-at-line-sale-includes-a-disallowed-wash-sale-loss-code-w-amount-leave-blank-if-all/00/1919553/message-id/688789 Overall the way you use software to force people into more expensive options, while also deliberately hiding the free options is disgusting.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax eases my tax anxiety I know I'm in good hands with this software, especially being a first-time mom and filing a dependent for the first time in the middle of a pandemic. TurboTax made it simple for me to navigate and answered questions I had before I even knew I had them with the need more info tool. I would be lost without this.
Date published: 2021-02-18
Rated 2 out of 5 by from didn't disclose fees prior to They charged me 70 when they said it would be 30. I couldn't go back and locate the section to change it after the fact either. Overall didnt seem too helpful to me.
Date published: 2021-02-18
Rated 5 out of 5 by from User friendly Great software. Easy to use. Will definitely use it again
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo tax is awesome I do not appreciate the 120 dollar fee this year when normally it is 40 dollars.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax is so easy and convenient Turbotax was extremely helpful with all my questions. I was able to file my taxes in just over and hour!
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo Tax Is a Ripoff for Filing It's pretty lame that Turbo Charges 140$ for filing and choosing the refund option to repay. I'd like to know how it costs 40$ to use my refund to pay for the filing, next year will definitely be moving away to more reasonable priced filing.
Date published: 2021-02-18
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax is so easy to use. Once I've gathered all my documents, it doesn't take much time to enter the information. The language is easy to understand and no stone is left unturned in order to maximize my refund.
Date published: 2021-02-18
Rated 5 out of 5 by from So easy to use! I found the software to be very user friendly. The tax professional who I requested to receive a call from called me right on time, was very helpful, and very friendly. I highly recommend this program and seeking the help of their tax experts if you have any questions.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14704
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Always use and trust turbo tax Never had a problem with turbo tax it’s 100% worry free
Date published: 2021-02-18
Rated 1 out of 5 by from Forces Expensive options, Broken. Turbotax will force you into more expensive options, after you've already put in a bunch of information. Dishonest even though I thought you had to have a government mandated "Free filing" option that seems impossible to find. There are also certain issues that made me have to do a bunch of manual editing - the issue described in the below article is absurd and unexplained to the user resulting in no way to resolve. It was very unclear how to actually past this issue with the import, and I ended up needing to manually fix everything. This issue should be fixed. https://ttlc.intuit.com/community/taxes/discussion/1099-b-worksheet-at-line-sale-includes-a-disallowed-wash-sale-loss-code-w-amount-leave-blank-if-all/00/1919553/message-id/688789 Overall the way you use software to force people into more expensive options, while also deliberately hiding the free options is disgusting.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax eases my tax anxiety I know I'm in good hands with this software, especially being a first-time mom and filing a dependent for the first time in the middle of a pandemic. TurboTax made it simple for me to navigate and answered questions I had before I even knew I had them with the need more info tool. I would be lost without this.
Date published: 2021-02-18
Rated 2 out of 5 by from didn't disclose fees prior to They charged me 70 when they said it would be 30. I couldn't go back and locate the section to change it after the fact either. Overall didnt seem too helpful to me.
Date published: 2021-02-18
Rated 5 out of 5 by from User friendly Great software. Easy to use. Will definitely use it again
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo tax is awesome I do not appreciate the 120 dollar fee this year when normally it is 40 dollars.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax is so easy and convenient Turbotax was extremely helpful with all my questions. I was able to file my taxes in just over and hour!
Date published: 2021-02-18
Rated 1 out of 5 by from Turbo Tax Is a Ripoff for Filing It's pretty lame that Turbo Charges 140$ for filing and choosing the refund option to repay. I'd like to know how it costs 40$ to use my refund to pay for the filing, next year will definitely be moving away to more reasonable priced filing.
Date published: 2021-02-18
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax is so easy to use. Once I've gathered all my documents, it doesn't take much time to enter the information. The language is easy to understand and no stone is left unturned in order to maximize my refund.
Date published: 2021-02-18
Rated 5 out of 5 by from So easy to use! I found the software to be very user friendly. The tax professional who I requested to receive a call from called me right on time, was very helpful, and very friendly. I highly recommend this program and seeking the help of their tax experts if you have any questions.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14704