TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome I have used Turbo Tax for the last 8 years and love it!
Date published: 2023-02-12
Rated 5 out of 5 by from Great product Been using Turbo Tax for years and it is very straight forward and easy to use.
Date published: 2023-02-12
Rated 1 out of 5 by from Full Service Experience This Year a DISASTER Six days of absolute chaos trying to connect with an expert in Full Service. You name it, I experienced it. System kept spitting up my old mobile number (even though I had updated Personal Info), 800 number was hit or miss. Multiple times when calling in time period when Turbotax is supposed to be open (allowing for difference to Pacific) the recording said Turbotax was closed and just hung up. Scheduled appointments and no one showed up. Same with call backs - calls never came. When I was lucky enough to connect with a human being and they had me generate the 6-digit number they said system did not show me logged in (even those I was and in Full Service). Leaving Full Service was suggseted - tried multiple times - never helped. Absolute joke - terrible software glitches. In the end my brother-in-law suggested I bail out of Full Service and do return myself - which I did. Wasted six (6) days trying to get connected to you.
Date published: 2023-02-12
Rated 5 out of 5 by from Very helpful I love the questions and explanations for everything they're asking; it makes filing a breeze. Thanks :)
Date published: 2023-02-12
Rated 5 out of 5 by from Excellent Provided an easy to use comprehensive application to do my taxes. Depressing that I owe taxes, relief that I didn't have to manually figure this out.
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo tax seeminingly making it easy to file Easy to use and very user friendly interface. Always getting my taxes done within an hour
Date published: 2023-02-12
Rated 5 out of 5 by from great easy to use. help chat is great I would recommend it
Date published: 2023-02-12
Rated 5 out of 5 by from Easy free filing It was quite easy . I had only a single w-2 and nothing else
Date published: 2023-02-12
Rated 5 out of 5 by from Easy Easy and quick. Didn’t need to do much or fuss with paperwork.
Date published: 2023-02-12
Rated 3 out of 5 by from it's okay. still clunky still clunky. odd flow. but it works for the most partk
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 14704
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome I have used Turbo Tax for the last 8 years and love it!
Date published: 2023-02-12
Rated 5 out of 5 by from Great product Been using Turbo Tax for years and it is very straight forward and easy to use.
Date published: 2023-02-12
Rated 1 out of 5 by from Full Service Experience This Year a DISASTER Six days of absolute chaos trying to connect with an expert in Full Service. You name it, I experienced it. System kept spitting up my old mobile number (even though I had updated Personal Info), 800 number was hit or miss. Multiple times when calling in time period when Turbotax is supposed to be open (allowing for difference to Pacific) the recording said Turbotax was closed and just hung up. Scheduled appointments and no one showed up. Same with call backs - calls never came. When I was lucky enough to connect with a human being and they had me generate the 6-digit number they said system did not show me logged in (even those I was and in Full Service). Leaving Full Service was suggseted - tried multiple times - never helped. Absolute joke - terrible software glitches. In the end my brother-in-law suggested I bail out of Full Service and do return myself - which I did. Wasted six (6) days trying to get connected to you.
Date published: 2023-02-12
Rated 5 out of 5 by from Very helpful I love the questions and explanations for everything they're asking; it makes filing a breeze. Thanks :)
Date published: 2023-02-12
Rated 5 out of 5 by from Excellent Provided an easy to use comprehensive application to do my taxes. Depressing that I owe taxes, relief that I didn't have to manually figure this out.
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo tax seeminingly making it easy to file Easy to use and very user friendly interface. Always getting my taxes done within an hour
Date published: 2023-02-12
Rated 5 out of 5 by from great easy to use. help chat is great I would recommend it
Date published: 2023-02-12
Rated 5 out of 5 by from Easy free filing It was quite easy . I had only a single w-2 and nothing else
Date published: 2023-02-12
Rated 5 out of 5 by from Easy Easy and quick. Didn’t need to do much or fuss with paperwork.
Date published: 2023-02-12
Rated 3 out of 5 by from it's okay. still clunky still clunky. odd flow. but it works for the most partk
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 14704