TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Live Full Service
Rated 1 out of 5 by
Amanda Raquel D from
Hours of stress using Turbo Tax software
Turbotax does not accurately pull in/assess crypto info from Coinbase. My husband wasn't issued a 1099, but Turbotax kept insisting that we needed to document income from a 1099. Numbers weren't being pulled in correctly from the CSV, and I couldn't figure out how to make adjustments. Then I had issues suddenly with one of my 1099-INT, which required me to delete it and reupload the form (with no additional changes required). Awful software; very buggy. Will definitely consider a new filing company next year, after almost 10 years of using Turbotax. I am done with Turbotax.
Date published: 2023-02-11
Rated 5 out of 5 by
Nancy Strain from
Turbo Tax is easy to use
Turbo Tax makes it so easy to file taxes. This is my eighth year and I plan to use it in the future.
Date published: 2023-02-11
Rated 4 out of 5 by
AidanW from
Efficiently takes care of taxes for reasonable fee
I had a rather complicated return this year, with income from different states. Although there was a fee for TurboTax premier, I felt satisfied with the quality of the product, and I was content with how TurboTax expedited the process and made it feel more rewarding.
Date published: 2023-02-11
Rated 3 out of 5 by
unhappy with efile from
easy to use, charges for efile 39.99
Don't say efile is no additional cost and them ask for a credit card at the end to "process the payment" that is not truth in practice!
Date published: 2023-02-11
Rated 5 out of 5 by
LHousey from
TurboTax is awesome
Always a wonderful experience working with TurboTax. Highly Recommend.
Date published: 2023-02-11
Rated 5 out of 5 by
Sammi88 from
John was great
John was thorough and helpful and asked if I had any questions before submitting my taxes
Date published: 2023-02-11
Rated 3 out of 5 by
Les Wannabee from
TurboTax needs some improvements
I removed the TurboTax app because I was being stalled
Date published: 2023-02-11
Rated 5 out of 5 by
James8586 from
It was easy
Made the process easy and saved me a lot of time and money
Date published: 2023-02-11
Rated 5 out of 5 by
Jordanpierce21 from
Awesome Product
Fantastic self guided easy to use. Recommend for anyone unsure if they are capable.
Date published: 2023-02-11
Rated 5 out of 5 by
ShaColl from
Grateful for TurboTax
I have been doing my taxes with TurboTax since 2016. Every year it’s been free. And I get my taxes back pretty quickly
All TurboTax® Offerings Reviews - Page 14690
Date published: 2023-02-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Amanda Raquel D from
Hours of stress using Turbo Tax software
Turbotax does not accurately pull in/assess crypto info from Coinbase. My husband wasn't issued a 1099, but Turbotax kept insisting that we needed to document income from a 1099. Numbers weren't being pulled in correctly from the CSV, and I couldn't figure out how to make adjustments. Then I had issues suddenly with one of my 1099-INT, which required me to delete it and reupload the form (with no additional changes required). Awful software; very buggy. Will definitely consider a new filing company next year, after almost 10 years of using Turbotax. I am done with Turbotax.
Date published: 2023-02-11
Rated 5 out of 5 by
Nancy Strain from
Turbo Tax is easy to use
Turbo Tax makes it so easy to file taxes. This is my eighth year and I plan to use it in the future.
Date published: 2023-02-11
Rated 4 out of 5 by
AidanW from
Efficiently takes care of taxes for reasonable fee
I had a rather complicated return this year, with income from different states. Although there was a fee for TurboTax premier, I felt satisfied with the quality of the product, and I was content with how TurboTax expedited the process and made it feel more rewarding.
Date published: 2023-02-11
Rated 3 out of 5 by
unhappy with efile from
easy to use, charges for efile 39.99
Don't say efile is no additional cost and them ask for a credit card at the end to "process the payment" that is not truth in practice!
Date published: 2023-02-11
Rated 5 out of 5 by
LHousey from
TurboTax is awesome
Always a wonderful experience working with TurboTax. Highly Recommend.
Date published: 2023-02-11
Rated 5 out of 5 by
Sammi88 from
John was great
John was thorough and helpful and asked if I had any questions before submitting my taxes
Date published: 2023-02-11
Rated 3 out of 5 by
Les Wannabee from
TurboTax needs some improvements
I removed the TurboTax app because I was being stalled
Date published: 2023-02-11
Rated 5 out of 5 by
James8586 from
It was easy
Made the process easy and saved me a lot of time and money
Date published: 2023-02-11
Rated 5 out of 5 by
Jordanpierce21 from
Awesome Product
Fantastic self guided easy to use. Recommend for anyone unsure if they are capable.
Date published: 2023-02-11
Rated 5 out of 5 by
ShaColl from
Grateful for TurboTax
I have been doing my taxes with TurboTax since 2016. Every year it’s been free. And I get my taxes back pretty quickly
All TurboTax® Offerings Reviews - Page 14690
Date published: 2023-02-11