TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from awsome great easy, loved it. cant wait for my refund. texas is great and sois turbo tax
Date published: 2022-02-22
Rated 5 out of 5 by from Awesome Helps making tax return easy. Will walk you through all the steps
Date published: 2022-02-22
Rated 5 out of 5 by from So easy to use! Super easy. And want me to keep typing to pump them up. Just super easy to use.
Date published: 2022-02-22
Rated 5 out of 5 by from Quick and Easy I felt supported every step of the way. It was a good experience doing my taxes. I didn't feel lost at all.
Date published: 2022-02-22
Rated 5 out of 5 by from great service easy to follow. Help there if needed. Covered all areas even ones I did not think of.
Date published: 2022-02-22
Rated 5 out of 5 by from Good Good to use and understand. Its very helpful. Loe it.
Date published: 2022-02-22
Rated 5 out of 5 by from So Simple Turbo tax-free edition always makes filing taxes easy.
Date published: 2022-02-22
Rated 5 out of 5 by from TurboTax is amazing This is my fourth year in a row using TurboTax I found it to be very useful and very easy to do my taxes this year I had a little issue but I use the TurboTax live and they help me figure them out my situation
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax was great!!! The process was simple and easy to do. There process was great and did everything step by step and even made sure that I reviewed before sending.
Date published: 2022-02-22
Rated 3 out of 5 by from TurboTax Problems I had problems with the Balance sheet entries on a Partnership return. I wanted to move a balance from one line to a different one this year. I could delete the entry on the 2020 return, but it would not delete it from the total. It took me a lot of trial and error to figure out that the problem was that the number was still in the original line even though it had been deleted. When I call TT, it was very difficult to get the automated service to understand that I need technical assistance and I had to call back to reset the automated system. I finally got through to a live person only to get cut off. When I called back TT did recognize my phone number and put through to an intake technician, by then I had figured out the problem and went on by putting the entry back on the line from last year. TT business insists on an entity ID for disregarded entities even though, by the nature of the disregarded entity it might not have a separate TIN but instead uses the beneficiaries TIN. I had to file the return with the "error" in place because it couldn't be overridden properly. The humans I finally got hold of did there best in a courteous way to solve my problem.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 14686
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awsome great easy, loved it. cant wait for my refund. texas is great and sois turbo tax
Date published: 2022-02-22
Rated 5 out of 5 by from Awesome Helps making tax return easy. Will walk you through all the steps
Date published: 2022-02-22
Rated 5 out of 5 by from So easy to use! Super easy. And want me to keep typing to pump them up. Just super easy to use.
Date published: 2022-02-22
Rated 5 out of 5 by from Quick and Easy I felt supported every step of the way. It was a good experience doing my taxes. I didn't feel lost at all.
Date published: 2022-02-22
Rated 5 out of 5 by from great service easy to follow. Help there if needed. Covered all areas even ones I did not think of.
Date published: 2022-02-22
Rated 5 out of 5 by from Good Good to use and understand. Its very helpful. Loe it.
Date published: 2022-02-22
Rated 5 out of 5 by from So Simple Turbo tax-free edition always makes filing taxes easy.
Date published: 2022-02-22
Rated 5 out of 5 by from TurboTax is amazing This is my fourth year in a row using TurboTax I found it to be very useful and very easy to do my taxes this year I had a little issue but I use the TurboTax live and they help me figure them out my situation
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax was great!!! The process was simple and easy to do. There process was great and did everything step by step and even made sure that I reviewed before sending.
Date published: 2022-02-22
Rated 3 out of 5 by from TurboTax Problems I had problems with the Balance sheet entries on a Partnership return. I wanted to move a balance from one line to a different one this year. I could delete the entry on the 2020 return, but it would not delete it from the total. It took me a lot of trial and error to figure out that the problem was that the number was still in the original line even though it had been deleted. When I call TT, it was very difficult to get the automated service to understand that I need technical assistance and I had to call back to reset the automated system. I finally got through to a live person only to get cut off. When I called back TT did recognize my phone number and put through to an intake technician, by then I had figured out the problem and went on by putting the entry back on the line from last year. TT business insists on an entity ID for disregarded entities even though, by the nature of the disregarded entity it might not have a separate TIN but instead uses the beneficiaries TIN. I had to file the return with the "error" in place because it couldn't be overridden properly. The humans I finally got hold of did there best in a courteous way to solve my problem.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 14686