TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Excellent I’ve been using for years easy to use and always helpful if I have issues.
Date published: 2023-02-12
Rated 5 out of 5 by from Great deal with turbotax! It' easy to e-file with turbotax. Very Good customer care
Date published: 2023-02-12
Rated 5 out of 5 by from Makes life easy at tax time. Easy to follow and get supplemental info when needed.
Date published: 2023-02-12
Rated 5 out of 5 by from Excellent It was easy and simple to do myself and I will do it again
Date published: 2023-02-12
Rated 5 out of 5 by from turbo tax I have used it 6 years now and will continue in the future
Date published: 2023-02-12
Rated 5 out of 5 by from 9th straight year of returns Turbo Tax is a money saving tool I use every year now. I use to pay over $200 to have my taxes done, now only $80. I like this tool so much, I've started my son on this money saving path as well. Thank you, TURBO TAX!!!
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax made filing my taxes very simple! My mother has always done this for me. This was my first year going it alone. With Turbo Tax I could do this myself!
Date published: 2023-02-12
Rated 4 out of 5 by from Program quality excellent - Support Lacking 1) Support - called about forms availability. Automated system could not understand form spoken... came back with a completely different form number ... tried 3 times. No phone option to contact a representative. I believe one has to sign up & pay. Online search is not easy nor accurate in some cases. Forms of interest to me became available. 2) "Forms" Mode --- line source: Some missing; others just point to the form as opposed to the line; others point to the correct form / line's source. That should be done for all source references. 3) Successful e-File ... Fed & State - Quickly received an email confirmation that forms were transmitted.
Date published: 2023-02-12
Rated 5 out of 5 by from I've been happy using Turbo Tax for the last 6 yrs I love how easy it is to file. I can do it all from home, things are explained to me so well, and I can go at my own pace.
Date published: 2023-02-12
Rated 1 out of 5 by from Overpriced For a single filer with no dependents receiving a mere $300 refund, this program was way overpriced. Separate charges for federal and state then an additional fee on top of that...ridiculous. Will be using another service next year!
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 14686
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent I’ve been using for years easy to use and always helpful if I have issues.
Date published: 2023-02-12
Rated 5 out of 5 by from Great deal with turbotax! It' easy to e-file with turbotax. Very Good customer care
Date published: 2023-02-12
Rated 5 out of 5 by from Makes life easy at tax time. Easy to follow and get supplemental info when needed.
Date published: 2023-02-12
Rated 5 out of 5 by from Excellent It was easy and simple to do myself and I will do it again
Date published: 2023-02-12
Rated 5 out of 5 by from turbo tax I have used it 6 years now and will continue in the future
Date published: 2023-02-12
Rated 5 out of 5 by from 9th straight year of returns Turbo Tax is a money saving tool I use every year now. I use to pay over $200 to have my taxes done, now only $80. I like this tool so much, I've started my son on this money saving path as well. Thank you, TURBO TAX!!!
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax made filing my taxes very simple! My mother has always done this for me. This was my first year going it alone. With Turbo Tax I could do this myself!
Date published: 2023-02-12
Rated 4 out of 5 by from Program quality excellent - Support Lacking 1) Support - called about forms availability. Automated system could not understand form spoken... came back with a completely different form number ... tried 3 times. No phone option to contact a representative. I believe one has to sign up & pay. Online search is not easy nor accurate in some cases. Forms of interest to me became available. 2) "Forms" Mode --- line source: Some missing; others just point to the form as opposed to the line; others point to the correct form / line's source. That should be done for all source references. 3) Successful e-File ... Fed & State - Quickly received an email confirmation that forms were transmitted.
Date published: 2023-02-12
Rated 5 out of 5 by from I've been happy using Turbo Tax for the last 6 yrs I love how easy it is to file. I can do it all from home, things are explained to me so well, and I can go at my own pace.
Date published: 2023-02-12
Rated 1 out of 5 by from Overpriced For a single filer with no dependents receiving a mere $300 refund, this program was way overpriced. Separate charges for federal and state then an additional fee on top of that...ridiculous. Will be using another service next year!
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 14686