TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from I have filed taxes with turbotax for years I normally have no problem with TurboTax bc it is quick accurate and most importantly FREE. i did have a better job this year that included HSA but I had no money in said HSA so there was no need to claim it i did not think.. but BECAUSE i had an hsa attached to one of my W2's it REQUIRED me to get the DELUX edition for 40 dollars more to be able to process my deductions accordingly BUT bc i had no money to claim in said HSA it did not offer me any deductions. Therefore i do not feel i should HAVE to get the delux edition at all... but not only that..i did not have the 40 bucks to pay it right now with a CC so i had to choose the option to pay with my refund WHICH is ANOTHER 40 fee.. so i had to pay a TOTAL of 80 bucks that I obviously truly can not even afford to have removed from my already small amount of my return
Date published: 2021-02-12
Rated 5 out of 5 by from 2020 Taxes Easy to file taxes. Knew what forms that were necessary to get the full refund.
Date published: 2021-02-12
Rated 5 out of 5 by from great tax prep. software Your product works perfectly and accurately. I have used it for years.
Date published: 2021-02-12
Rated 5 out of 5 by from So easy!! The prompts made everything simple and easy and the sidebars were very helpful!
Date published: 2021-02-12
Rated 5 out of 5 by from turbo tax was awesome very easy step by step instructions and any problems were sorted quickly
Date published: 2021-02-12
Rated 5 out of 5 by from GOOD VERY HELPFUL INFORMATION IF NEEDED!!! I LIKE THIS WAY AFFORDABLE & NO NEED TO LEAVE HOMEA++++
Date published: 2021-02-12
Rated 3 out of 5 by from PRETTY EASY BUT FRUSTRATING I JUST DID NOT LIKE HOW IT TOLD ME TO FILE BY MAIL INSTEAD OF WAITING ON THE OTHER FORMS. I STAYED ON THE PHONE WITH AN AGENT FOR 2 HOURS TRYING TO FIGURE OUT WHY I WAS REJECTED FOR E FILE AND IT TURNED OUT IT WAS A FORM THAT WASN'T AVAILABLE YET. I WISHED THEY HAD TOLD ME, IT WOULD HAVE SAVED ME AND THE AGENT A TON OF TIME AND FRUSTRATION.
Date published: 2021-02-12
Rated 5 out of 5 by from User Friendly Very user friendly, I appreciated how turbo tax prompts you to the next item to add and review
Date published: 2021-02-12
Rated 5 out of 5 by from I use Turbo Tax every year. Thank you! Every year filing is fast and easy. No hassles no confusion!
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo awesome TurboTax was a wonderful experience and Stevie and simple no headaches
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14684
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from I have filed taxes with turbotax for years I normally have no problem with TurboTax bc it is quick accurate and most importantly FREE. i did have a better job this year that included HSA but I had no money in said HSA so there was no need to claim it i did not think.. but BECAUSE i had an hsa attached to one of my W2's it REQUIRED me to get the DELUX edition for 40 dollars more to be able to process my deductions accordingly BUT bc i had no money to claim in said HSA it did not offer me any deductions. Therefore i do not feel i should HAVE to get the delux edition at all... but not only that..i did not have the 40 bucks to pay it right now with a CC so i had to choose the option to pay with my refund WHICH is ANOTHER 40 fee.. so i had to pay a TOTAL of 80 bucks that I obviously truly can not even afford to have removed from my already small amount of my return
Date published: 2021-02-12
Rated 5 out of 5 by from 2020 Taxes Easy to file taxes. Knew what forms that were necessary to get the full refund.
Date published: 2021-02-12
Rated 5 out of 5 by from great tax prep. software Your product works perfectly and accurately. I have used it for years.
Date published: 2021-02-12
Rated 5 out of 5 by from So easy!! The prompts made everything simple and easy and the sidebars were very helpful!
Date published: 2021-02-12
Rated 5 out of 5 by from turbo tax was awesome very easy step by step instructions and any problems were sorted quickly
Date published: 2021-02-12
Rated 5 out of 5 by from GOOD VERY HELPFUL INFORMATION IF NEEDED!!! I LIKE THIS WAY AFFORDABLE & NO NEED TO LEAVE HOMEA++++
Date published: 2021-02-12
Rated 3 out of 5 by from PRETTY EASY BUT FRUSTRATING I JUST DID NOT LIKE HOW IT TOLD ME TO FILE BY MAIL INSTEAD OF WAITING ON THE OTHER FORMS. I STAYED ON THE PHONE WITH AN AGENT FOR 2 HOURS TRYING TO FIGURE OUT WHY I WAS REJECTED FOR E FILE AND IT TURNED OUT IT WAS A FORM THAT WASN'T AVAILABLE YET. I WISHED THEY HAD TOLD ME, IT WOULD HAVE SAVED ME AND THE AGENT A TON OF TIME AND FRUSTRATION.
Date published: 2021-02-12
Rated 5 out of 5 by from User Friendly Very user friendly, I appreciated how turbo tax prompts you to the next item to add and review
Date published: 2021-02-12
Rated 5 out of 5 by from I use Turbo Tax every year. Thank you! Every year filing is fast and easy. No hassles no confusion!
Date published: 2021-02-12
Rated 5 out of 5 by from Turbo awesome TurboTax was a wonderful experience and Stevie and simple no headaches
Date published: 2021-02-12
All TurboTax® Offerings Reviews - Page 14684