TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Love Turbo Tax So easy to use, does all the hard work for you and is fast !!
Date published: 2022-02-12
Rated 5 out of 5 by from turbo tax was great It was easy to use. walked through all questions. WAS VERY HAPPY WITH FEE
Date published: 2022-02-12
Rated 2 out of 5 by from Incomplete - instructions and help not available The final review prior to e-filing would not file and only looped back to review. No on screen indication as to what was wrong (latent error message defect). Only the forms view >> errors showed the issue. This software is incomplete at best. The step-by-step is useless to anyone less than a CPA tax professional. The terms and instructions do NOT identify or explain anything. Professional would never use this product and non-professionals are left hanging. A huge gap to fill. Only instructs the user to refer to IRS for State level instructions & definitions - useless (VA). The LLC partnership forms (K1) do not help the non-professional succeed to negotiate completion of K1s. Takes 100s of trial-n-error to determine how enter values correctly or how it impacts the overall return and balance sheet vs member capital. This software Does NOT match normal DIY accounting process.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbotax is awesome! Turbotax is cool and easy to use. I did it in less than 30 minutes!
Date published: 2022-02-12
Rated 5 out of 5 by from Awesome! Very user friendly! Quick and easy! Had my taxes done in 2 hours!
Date published: 2022-02-12
Rated 5 out of 5 by from it was even fun to use it and fast asked great easy to understand questions with good explanations
Date published: 2022-02-12
Rated 5 out of 5 by from User friendly and clear directives clear explanations and directives, easy to follow if you are prepared with all documentation necessary.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax continues to make filing quick and easy I've been using TurboTax for years, and the ease of use and general accessibility make it a great program to use. I especially like the ability to import tax data from the previous year, especially now that it's included in the free version. My only complaint is that sometimes TurboTax tries to sneak in the paid edition (or other fees) by having it be the default option before you go to on to the next page.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is Great Very helpful tools. Live agent was super awesome. She had a great attitude and was very knowledgeable.
Date published: 2022-02-12
Rated 2 out of 5 by from wont use again every commercial says FREE FREE FREE. Then it only wants you to upgrade to a cost per use. I understand you are not a not for profit company, but you should advertise differently. Then to charge extra to have the payment removed from the tax return is over the top.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14681
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax So easy to use, does all the hard work for you and is fast !!
Date published: 2022-02-12
Rated 5 out of 5 by from turbo tax was great It was easy to use. walked through all questions. WAS VERY HAPPY WITH FEE
Date published: 2022-02-12
Rated 2 out of 5 by from Incomplete - instructions and help not available The final review prior to e-filing would not file and only looped back to review. No on screen indication as to what was wrong (latent error message defect). Only the forms view >> errors showed the issue. This software is incomplete at best. The step-by-step is useless to anyone less than a CPA tax professional. The terms and instructions do NOT identify or explain anything. Professional would never use this product and non-professionals are left hanging. A huge gap to fill. Only instructs the user to refer to IRS for State level instructions & definitions - useless (VA). The LLC partnership forms (K1) do not help the non-professional succeed to negotiate completion of K1s. Takes 100s of trial-n-error to determine how enter values correctly or how it impacts the overall return and balance sheet vs member capital. This software Does NOT match normal DIY accounting process.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbotax is awesome! Turbotax is cool and easy to use. I did it in less than 30 minutes!
Date published: 2022-02-12
Rated 5 out of 5 by from Awesome! Very user friendly! Quick and easy! Had my taxes done in 2 hours!
Date published: 2022-02-12
Rated 5 out of 5 by from it was even fun to use it and fast asked great easy to understand questions with good explanations
Date published: 2022-02-12
Rated 5 out of 5 by from User friendly and clear directives clear explanations and directives, easy to follow if you are prepared with all documentation necessary.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax continues to make filing quick and easy I've been using TurboTax for years, and the ease of use and general accessibility make it a great program to use. I especially like the ability to import tax data from the previous year, especially now that it's included in the free version. My only complaint is that sometimes TurboTax tries to sneak in the paid edition (or other fees) by having it be the default option before you go to on to the next page.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is Great Very helpful tools. Live agent was super awesome. She had a great attitude and was very knowledgeable.
Date published: 2022-02-12
Rated 2 out of 5 by from wont use again every commercial says FREE FREE FREE. Then it only wants you to upgrade to a cost per use. I understand you are not a not for profit company, but you should advertise differently. Then to charge extra to have the payment removed from the tax return is over the top.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14681