TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Love TurboTax I have been using TurboTax for years, it’s easy even when doing long form. I love the way you are guided through The whole thing. I am not a numbers person and if I can do my taxes with TurboTax anyone can.
Date published: 2021-02-18
Rated 5 out of 5 by from Simple and Convenient Easy to find and easier to use with out all the hassles.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome I had a great experience filing my taxes and Turbo Tax made it easy to do so.
Date published: 2021-02-18
Rated 5 out of 5 by from So easy to use! I used to always go to a professional to get my taxes done, but this system is so easy I can do them myself now!
Date published: 2021-02-18
Rated 5 out of 5 by from very quick and easy everything from last year populated i didnt enter much at all simple and easy process filed in less than 30 minutes
Date published: 2021-02-18
Rated 5 out of 5 by from Thank God For This Program So glad this program exists. Saves me time, money, headache, and I can do taxes in my pajamas and don't have to leave the house.
Date published: 2021-02-18
Rated 5 out of 5 by from Great product Really easy to use, anyone can use, will keep using it
Date published: 2021-02-18
Rated 5 out of 5 by from Most helpful friendly customer Representatives I've made probably about 20 calls to TurboTax and no matter what the representatives try their best to solve the issues I've been having and they're always friendly and understanding and compassionate
Date published: 2021-02-18
Rated 2 out of 5 by from Not Like Previous Years I ran in to a lot of technical trouble with the website and had to call twice, which was time consuming. I was charged for filing before I attempted to e-file and was then not able to e-File. I spent 40 minutes on the phone with an agent from turbotax, who eventually instructed me to delete my state return so I could e-File my federal taxes. That worked, but I then had to restart my state return. I was able to e-file my state return, however, I had to pay all over again. The agent was helpful and did give me a discount code to lower the price to $34, but apparently I will have to wait 4-6 weeks to be refunded the 40 dollars I had already paid. I shouldn't have been billed until I had completed the filing process. I use turbotax for convenience and my experience was anything but convenient. They also sent too many emails reminding me to file. I will file when I am ready. I do not need a reminder. Thank you
Date published: 2021-02-18
Rated 5 out of 5 by from Love turbo tax Always a great and easy way to do taxes. Have used turbo tax for years and never had a problem
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14681
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love TurboTax I have been using TurboTax for years, it’s easy even when doing long form. I love the way you are guided through The whole thing. I am not a numbers person and if I can do my taxes with TurboTax anyone can.
Date published: 2021-02-18
Rated 5 out of 5 by from Simple and Convenient Easy to find and easier to use with out all the hassles.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome I had a great experience filing my taxes and Turbo Tax made it easy to do so.
Date published: 2021-02-18
Rated 5 out of 5 by from So easy to use! I used to always go to a professional to get my taxes done, but this system is so easy I can do them myself now!
Date published: 2021-02-18
Rated 5 out of 5 by from very quick and easy everything from last year populated i didnt enter much at all simple and easy process filed in less than 30 minutes
Date published: 2021-02-18
Rated 5 out of 5 by from Thank God For This Program So glad this program exists. Saves me time, money, headache, and I can do taxes in my pajamas and don't have to leave the house.
Date published: 2021-02-18
Rated 5 out of 5 by from Great product Really easy to use, anyone can use, will keep using it
Date published: 2021-02-18
Rated 5 out of 5 by from Most helpful friendly customer Representatives I've made probably about 20 calls to TurboTax and no matter what the representatives try their best to solve the issues I've been having and they're always friendly and understanding and compassionate
Date published: 2021-02-18
Rated 2 out of 5 by from Not Like Previous Years I ran in to a lot of technical trouble with the website and had to call twice, which was time consuming. I was charged for filing before I attempted to e-file and was then not able to e-File. I spent 40 minutes on the phone with an agent from turbotax, who eventually instructed me to delete my state return so I could e-File my federal taxes. That worked, but I then had to restart my state return. I was able to e-file my state return, however, I had to pay all over again. The agent was helpful and did give me a discount code to lower the price to $34, but apparently I will have to wait 4-6 weeks to be refunded the 40 dollars I had already paid. I shouldn't have been billed until I had completed the filing process. I use turbotax for convenience and my experience was anything but convenient. They also sent too many emails reminding me to file. I will file when I am ready. I do not need a reminder. Thank you
Date published: 2021-02-18
Rated 5 out of 5 by from Love turbo tax Always a great and easy way to do taxes. Have used turbo tax for years and never had a problem
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14681