TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281609 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Why did I have to resubmit my state return? Using Turbo was super easy, except for the fact that my state return was rejected, and then I had to revisit the return and refile it with no changes.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is easy peasy! Fire your accountant, TT makes it easy to file your own return no matter how complex.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome It was system prompt from start to finish. Agents were available whenever needed
Date published: 2021-02-18
Rated 5 out of 5 by from Love TurboTax! So Easy! Easy to use - easy peasey .Recommend to family and friends
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is awesome! Very easy, walks you through every step till the end
Date published: 2021-02-18
Rated 2 out of 5 by from Buggy this year I've had to submit my State taxes thrice now because Turbo Tax keeps saying a glitch in their system is causing my returns to be denied; I'm glad they offer additional features and services like giving you assistance during a claim audit, although I haven't been able to use their additional features (thankfully) so it's not all a waste. But I'm considering stepping back from TurboTax and using an experienced tax professional next time.
Date published: 2021-02-18
Rated 5 out of 5 by from Good review Really easy to use and the online help was super helpful.
Date published: 2021-02-18
Rated 4 out of 5 by from I like Turbo taz I like the way it is designed as user friendly. I also like for the explantions.
Date published: 2021-02-18
Rated 1 out of 5 by from State returns rejected based on Turbo Tax bug. Turbo Tax really screwed up my taxes this year. I find the program to be buggy, not handling investment and rental property information correctly. It intends to save you time by auto-populating fields, but this year I had several problems where it populated the same data twice. As an example, for some reason Turbo Tax decided to apply my W2 twice, which effectively doubled my earnings that the government saw. This led to a significant tax burden that I had to fix manually in the program. Very unsatisfied with how Turbo Tax worked this year. I plan to shop around for a better product for next year.
Date published: 2021-02-18
Rated 5 out of 5 by from Se easy!! First time user, will be back for sure next year, Tax agent was very professional and helpful, took me a few minutes to file!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14680
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Why did I have to resubmit my state return? Using Turbo was super easy, except for the fact that my state return was rejected, and then I had to revisit the return and refile it with no changes.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is easy peasy! Fire your accountant, TT makes it easy to file your own return no matter how complex.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome It was system prompt from start to finish. Agents were available whenever needed
Date published: 2021-02-18
Rated 5 out of 5 by from Love TurboTax! So Easy! Easy to use - easy peasey .Recommend to family and friends
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is awesome! Very easy, walks you through every step till the end
Date published: 2021-02-18
Rated 2 out of 5 by from Buggy this year I've had to submit my State taxes thrice now because Turbo Tax keeps saying a glitch in their system is causing my returns to be denied; I'm glad they offer additional features and services like giving you assistance during a claim audit, although I haven't been able to use their additional features (thankfully) so it's not all a waste. But I'm considering stepping back from TurboTax and using an experienced tax professional next time.
Date published: 2021-02-18
Rated 5 out of 5 by from Good review Really easy to use and the online help was super helpful.
Date published: 2021-02-18
Rated 4 out of 5 by from I like Turbo taz I like the way it is designed as user friendly. I also like for the explantions.
Date published: 2021-02-18
Rated 1 out of 5 by from State returns rejected based on Turbo Tax bug. Turbo Tax really screwed up my taxes this year. I find the program to be buggy, not handling investment and rental property information correctly. It intends to save you time by auto-populating fields, but this year I had several problems where it populated the same data twice. As an example, for some reason Turbo Tax decided to apply my W2 twice, which effectively doubled my earnings that the government saw. This led to a significant tax burden that I had to fix manually in the program. Very unsatisfied with how Turbo Tax worked this year. I plan to shop around for a better product for next year.
Date published: 2021-02-18
Rated 5 out of 5 by from Se easy!! First time user, will be back for sure next year, Tax agent was very professional and helpful, took me a few minutes to file!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14680