TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TURBO TAX is awesome This is my 8th year and turbo tax walks thru all aspects. Make my like easier at tax time.
Date published: 2022-02-11
Rated 4 out of 5 by from Deposit refund A couple 0f things were confusing about refund deposit. It tells us we can either have it deposited direct or Pay $39 for a service, must check both boxes. I was unable to understand that to have it directly deposited the charges had to be paid for by credit card and could not be deducted from refund.. A couple of other things were also confusing, not as easy as other years
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is easy fast and reliable I have been with turbo tax for 4 years and it has always been an easy and fast experience, I ran into some trouble and the live chat feature came in handy, with the help of a turbo tax representative I was able to clear the problem in less then 10 minutes and he was very helpful and not rude at all.
Date published: 2022-02-11
Rated 5 out of 5 by from awesome customer service very helpful, turbo tax was very easy to use,
Date published: 2022-02-11
Rated 3 out of 5 by from Product Choice Confusion I would like to give a higher review rating as the service I am greatly appreciative of. However, I am active duty military and though the system asks me this very question to which I respond that I am, it allowed me to proceed in the product that was not automatically "free" for service members. I was advised that it was an entirely different site, even though this is the site that the email from turbotax sent me telling me to be sure to use them again to file. After the call in support representative informed me that I was going to have to go to the other site and start all over, I inquired about the "service code" at the bottom. She researched it for me then provided me a code. I'm glad I had asked, otherwise the time I had thought to have "saved" would have been wasted as I would have had to duplicate all efforts. Please make sure that the product sent to me is the correct I'm supposed to use, or that the site directs me to the desired site that you'd have me use to limit any confusion or for the issue any other service member would have when they are prompted to start all over on a differing product page.
Date published: 2022-02-11
Rated 5 out of 5 by from super easy I love how it saves info year over year, turbotax asks easy to answer questions, checks in on how I'm feeling and does all the math for me
Date published: 2022-02-11
Rated 5 out of 5 by from EASY AND NOW I FEEL GREAT THANKS TURBO TAX THANK YOU FOR THE EASE IN WHICH TO FILE. GREAT SUPPORT & GRATIFUL FOR THE PRODUCT/SYSTEM DESIGN.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax Review Ease in preparation and understanding of information.
Date published: 2022-02-11
Rated 5 out of 5 by from Was easy to use Used Turbo Tax for many years and it's easy to use
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax makes filing easy I am a true costumer and Turbo Tax takes the stress out of tax season.
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14680
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX is awesome This is my 8th year and turbo tax walks thru all aspects. Make my like easier at tax time.
Date published: 2022-02-11
Rated 4 out of 5 by from Deposit refund A couple 0f things were confusing about refund deposit. It tells us we can either have it deposited direct or Pay $39 for a service, must check both boxes. I was unable to understand that to have it directly deposited the charges had to be paid for by credit card and could not be deducted from refund.. A couple of other things were also confusing, not as easy as other years
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is easy fast and reliable I have been with turbo tax for 4 years and it has always been an easy and fast experience, I ran into some trouble and the live chat feature came in handy, with the help of a turbo tax representative I was able to clear the problem in less then 10 minutes and he was very helpful and not rude at all.
Date published: 2022-02-11
Rated 5 out of 5 by from awesome customer service very helpful, turbo tax was very easy to use,
Date published: 2022-02-11
Rated 3 out of 5 by from Product Choice Confusion I would like to give a higher review rating as the service I am greatly appreciative of. However, I am active duty military and though the system asks me this very question to which I respond that I am, it allowed me to proceed in the product that was not automatically "free" for service members. I was advised that it was an entirely different site, even though this is the site that the email from turbotax sent me telling me to be sure to use them again to file. After the call in support representative informed me that I was going to have to go to the other site and start all over, I inquired about the "service code" at the bottom. She researched it for me then provided me a code. I'm glad I had asked, otherwise the time I had thought to have "saved" would have been wasted as I would have had to duplicate all efforts. Please make sure that the product sent to me is the correct I'm supposed to use, or that the site directs me to the desired site that you'd have me use to limit any confusion or for the issue any other service member would have when they are prompted to start all over on a differing product page.
Date published: 2022-02-11
Rated 5 out of 5 by from super easy I love how it saves info year over year, turbotax asks easy to answer questions, checks in on how I'm feeling and does all the math for me
Date published: 2022-02-11
Rated 5 out of 5 by from EASY AND NOW I FEEL GREAT THANKS TURBO TAX THANK YOU FOR THE EASE IN WHICH TO FILE. GREAT SUPPORT & GRATIFUL FOR THE PRODUCT/SYSTEM DESIGN.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax Review Ease in preparation and understanding of information.
Date published: 2022-02-11
Rated 5 out of 5 by from Was easy to use Used Turbo Tax for many years and it's easy to use
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax makes filing easy I am a true costumer and Turbo Tax takes the stress out of tax season.
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14680