TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281598 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Comfortable Very nervous filing for the first time, but the program was very well simple and direct.
Date published: 2021-02-18
Rated 4 out of 5 by from Early Return I filed early and apparently there was a software glitch for CA returns. I have used TurboTax for years and this is the first glitch I have had. TurboTax indicated I should resubmit the CA return. I think this was because I fled so early. An excellent product overall.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax makes filing easy I've been using Turbo Tax for years. Unless you have a very complicated return using this software is excellent! The format is easy to follow - at every junction you can access additional information or explanations. Plus Turbo helps you file electronically - Very good product
Date published: 2021-02-18
Rated 2 out of 5 by from State Rejected Return due to Software Error The only thing you are supposed to be good at is tax software and yet my state refund was rejected due to your software issues. Super disappointing.
Date published: 2021-02-18
Rated 3 out of 5 by from Horrible Customer service The live chat/help was not helpful at all. First time I called rep. said after being asked a question " I dont know" and didnt try to figure it out. Next Rep. Hung up after i aske d3 times to speak to someone else because she didnt know the answer to my question. Which while on hold I figured out how to do what she said they couldnt.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax is Amazing I love how I can do my taxes with just a few questions and it's easy to use. I recommend Turbotax to any one and everyone.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax is great I have used Turbotax for several years now and I find it very easy to do my taxes.
Date published: 2021-02-18
Rated 3 out of 5 by from Charged us extra for State Tax filing 1. Charged us extra for State Tax filing 2. Steps are confusing some time.
Date published: 2021-02-18
Rated 5 out of 5 by from Love it! It was easy! They walked me through the entire filing.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Great Simple to use. Best free edition you can get. I've used Turbo Tax before and will continue to do so.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14673
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Comfortable Very nervous filing for the first time, but the program was very well simple and direct.
Date published: 2021-02-18
Rated 4 out of 5 by from Early Return I filed early and apparently there was a software glitch for CA returns. I have used TurboTax for years and this is the first glitch I have had. TurboTax indicated I should resubmit the CA return. I think this was because I fled so early. An excellent product overall.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax makes filing easy I've been using Turbo Tax for years. Unless you have a very complicated return using this software is excellent! The format is easy to follow - at every junction you can access additional information or explanations. Plus Turbo helps you file electronically - Very good product
Date published: 2021-02-18
Rated 2 out of 5 by from State Rejected Return due to Software Error The only thing you are supposed to be good at is tax software and yet my state refund was rejected due to your software issues. Super disappointing.
Date published: 2021-02-18
Rated 3 out of 5 by from Horrible Customer service The live chat/help was not helpful at all. First time I called rep. said after being asked a question " I dont know" and didnt try to figure it out. Next Rep. Hung up after i aske d3 times to speak to someone else because she didnt know the answer to my question. Which while on hold I figured out how to do what she said they couldnt.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax is Amazing I love how I can do my taxes with just a few questions and it's easy to use. I recommend Turbotax to any one and everyone.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax is great I have used Turbotax for several years now and I find it very easy to do my taxes.
Date published: 2021-02-18
Rated 3 out of 5 by from Charged us extra for State Tax filing 1. Charged us extra for State Tax filing 2. Steps are confusing some time.
Date published: 2021-02-18
Rated 5 out of 5 by from Love it! It was easy! They walked me through the entire filing.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Great Simple to use. Best free edition you can get. I've used Turbo Tax before and will continue to do so.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14673