TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
FargoTodd from
Great presentation with faulty execution
The presentation and interface itself is great, but every year for the last three, I and my daughter have had multiple issues with finishing a filing. When trying to pay filing fees or submit the e-filing the boxes to enter your information just come up a blank white window...you enter your information, hit continue, and it errors saying 'something went wrong'. This year we had to do the 'pay filing fees by credit card' step 7 times, and try to submit the e-file 4 times before it would go through. This was using two different versions of Windows, across two PC's and a laptop. When working the application is great, but its flakey.
Date published: 2023-02-11
Rated 5 out of 5 by
Required 1 from
Easy to use and understand makes tax prep easy
Fast and easy to understand makes tax prep easy for everyone
Date published: 2023-02-11
Rated 5 out of 5 by
RBdowney07 from
LOVE TURBO!!
very easy to use and very informative. Step by step SO EASY!!
Date published: 2023-02-11
Rated 5 out of 5 by
MycowG from
Turbo Tax is GREAT!
Wow! This year, Turbo Tax made my filling really easy and quick.
Date published: 2023-02-11
Rated 5 out of 5 by
degujo from
TurboTax Simplifies Life
TurboTax makes working through your taxes simple. It provides advice on matters that are not clear as well as appropriate reference. Requires minimal time to complete.
Date published: 2023-02-11
Rated 4 out of 5 by
Kenneth reddick from
Fair but security too long and time consuming
Not as good as the past - too much problem with security
Date published: 2023-02-11
Rated 5 out of 5 by
Duddleyboy from
Gets better each year
Only found one issue where a statement was made and the choice was yes or no. That should have been a question, not a statement.
Date published: 2023-02-11
Rated 5 out of 5 by
JMDIVA2010 from
Turbo tax is AWESOME
So easy and fast FAST, EASY, AND CHEAP great help.
Date published: 2023-02-11
Rated 4 out of 5 by
Sigrida from
Good Experts
I like the way you can hear each rep on the computer audio sounds were pretty clear enough to understand each rep person helping you.
Date published: 2023-02-11
Rated 5 out of 5 by
answerME from
turbo tax is a very, very good way to file taxes
One needs to pay attention, but Turbo does make it easy.
All TurboTax® Offerings Reviews - Page 14673
Date published: 2023-02-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
FargoTodd from
Great presentation with faulty execution
The presentation and interface itself is great, but every year for the last three, I and my daughter have had multiple issues with finishing a filing. When trying to pay filing fees or submit the e-filing the boxes to enter your information just come up a blank white window...you enter your information, hit continue, and it errors saying 'something went wrong'. This year we had to do the 'pay filing fees by credit card' step 7 times, and try to submit the e-file 4 times before it would go through. This was using two different versions of Windows, across two PC's and a laptop. When working the application is great, but its flakey.
Date published: 2023-02-11
Rated 5 out of 5 by
Required 1 from
Easy to use and understand makes tax prep easy
Fast and easy to understand makes tax prep easy for everyone
Date published: 2023-02-11
Rated 5 out of 5 by
RBdowney07 from
LOVE TURBO!!
very easy to use and very informative. Step by step SO EASY!!
Date published: 2023-02-11
Rated 5 out of 5 by
MycowG from
Turbo Tax is GREAT!
Wow! This year, Turbo Tax made my filling really easy and quick.
Date published: 2023-02-11
Rated 5 out of 5 by
degujo from
TurboTax Simplifies Life
TurboTax makes working through your taxes simple. It provides advice on matters that are not clear as well as appropriate reference. Requires minimal time to complete.
Date published: 2023-02-11
Rated 4 out of 5 by
Kenneth reddick from
Fair but security too long and time consuming
Not as good as the past - too much problem with security
Date published: 2023-02-11
Rated 5 out of 5 by
Duddleyboy from
Gets better each year
Only found one issue where a statement was made and the choice was yes or no. That should have been a question, not a statement.
Date published: 2023-02-11
Rated 5 out of 5 by
JMDIVA2010 from
Turbo tax is AWESOME
So easy and fast FAST, EASY, AND CHEAP great help.
Date published: 2023-02-11
Rated 4 out of 5 by
Sigrida from
Good Experts
I like the way you can hear each rep on the computer audio sounds were pretty clear enough to understand each rep person helping you.
Date published: 2023-02-11
Rated 5 out of 5 by
answerME from
turbo tax is a very, very good way to file taxes
One needs to pay attention, but Turbo does make it easy.
All TurboTax® Offerings Reviews - Page 14673
Date published: 2023-02-11