TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Great presentation with faulty execution The presentation and interface itself is great, but every year for the last three, I and my daughter have had multiple issues with finishing a filing. When trying to pay filing fees or submit the e-filing the boxes to enter your information just come up a blank white window...you enter your information, hit continue, and it errors saying 'something went wrong'. This year we had to do the 'pay filing fees by credit card' step 7 times, and try to submit the e-file 4 times before it would go through. This was using two different versions of Windows, across two PC's and a laptop. When working the application is great, but its flakey.
Date published: 2023-02-11
Rated 5 out of 5 by from Easy to use and understand makes tax prep easy Fast and easy to understand makes tax prep easy for everyone
Date published: 2023-02-11
Rated 5 out of 5 by from LOVE TURBO!! very easy to use and very informative. Step by step SO EASY!!
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax is GREAT! Wow! This year, Turbo Tax made my filling really easy and quick.
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax Simplifies Life TurboTax makes working through your taxes simple. It provides advice on matters that are not clear as well as appropriate reference. Requires minimal time to complete.
Date published: 2023-02-11
Rated 4 out of 5 by from Fair but security too long and time consuming Not as good as the past - too much problem with security
Date published: 2023-02-11
Rated 5 out of 5 by from Gets better each year Only found one issue where a statement was made and the choice was yes or no. That should have been a question, not a statement.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo tax is AWESOME So easy and fast FAST, EASY, AND CHEAP great help.
Date published: 2023-02-11
Rated 4 out of 5 by from Good Experts I like the way you can hear each rep on the computer audio sounds were pretty clear enough to understand each rep person helping you.
Date published: 2023-02-11
Rated 5 out of 5 by from turbo tax is a very, very good way to file taxes One needs to pay attention, but Turbo does make it easy.
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14673
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Great presentation with faulty execution The presentation and interface itself is great, but every year for the last three, I and my daughter have had multiple issues with finishing a filing. When trying to pay filing fees or submit the e-filing the boxes to enter your information just come up a blank white window...you enter your information, hit continue, and it errors saying 'something went wrong'. This year we had to do the 'pay filing fees by credit card' step 7 times, and try to submit the e-file 4 times before it would go through. This was using two different versions of Windows, across two PC's and a laptop. When working the application is great, but its flakey.
Date published: 2023-02-11
Rated 5 out of 5 by from Easy to use and understand makes tax prep easy Fast and easy to understand makes tax prep easy for everyone
Date published: 2023-02-11
Rated 5 out of 5 by from LOVE TURBO!! very easy to use and very informative. Step by step SO EASY!!
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax is GREAT! Wow! This year, Turbo Tax made my filling really easy and quick.
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax Simplifies Life TurboTax makes working through your taxes simple. It provides advice on matters that are not clear as well as appropriate reference. Requires minimal time to complete.
Date published: 2023-02-11
Rated 4 out of 5 by from Fair but security too long and time consuming Not as good as the past - too much problem with security
Date published: 2023-02-11
Rated 5 out of 5 by from Gets better each year Only found one issue where a statement was made and the choice was yes or no. That should have been a question, not a statement.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo tax is AWESOME So easy and fast FAST, EASY, AND CHEAP great help.
Date published: 2023-02-11
Rated 4 out of 5 by from Good Experts I like the way you can hear each rep on the computer audio sounds were pretty clear enough to understand each rep person helping you.
Date published: 2023-02-11
Rated 5 out of 5 by from turbo tax is a very, very good way to file taxes One needs to pay attention, but Turbo does make it easy.
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14673