TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy to use TurboTax walks you through everything and helps you to feel confident that you did it correctly.
Date published: 2021-02-18
Rated 3 out of 5 by from TurboTax is easy, but dumb I find filing my taxes much easier on turbo tax. However, I find I still have several areas where I need more context to fill out the information and have to go refer to the original tax forms to understand what turbo tax is asking. I also find the questions is asks to simplify what forms I need is often too simple. Lastly it has some annoying handling of penalties always assuming there are some even though the IRS always tells me there isn't any and it doesn't let me skip past it trying to estimate penalties. However despite these weakness I still find it takes less time and is worth the cost to use turbotax.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is great An error occurred while e-filing our CA state return. TurboTax notified me and made the corrections on line and refiled with very little effort on my part.
Date published: 2021-02-18
Rated 5 out of 5 by from Great It is easy and quick to use. I have been using it for years and am now teaching my family how to use it too.
Date published: 2021-02-18
Rated 5 out of 5 by from OK GREAT JOB TURBO TAX IS THE BEST IN THE UNITED STATES
Date published: 2021-02-18
Rated 5 out of 5 by from Very helpful and outstanding customer care Janine was a terrific customer assistant. It made filing for my refund the easiest thing to do today
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax is Very good. Easy to use and great checking for errors. Love being able to talk to someone They were great
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo taxes was Excellence My state taxes was rejected my the state and it took turbo taxes a few good minutes to fix my problem
Date published: 2021-02-18
Rated 5 out of 5 by from Tubular Turbo Tax I love the free version of Turbo Tax. I am able to click on questions for clarity (and trust me, I click). It is so user friendly and again I am satisfied with my service
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax is awesome Havent had an easier tax return so thankful for turbo tax
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14669
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use TurboTax walks you through everything and helps you to feel confident that you did it correctly.
Date published: 2021-02-18
Rated 3 out of 5 by from TurboTax is easy, but dumb I find filing my taxes much easier on turbo tax. However, I find I still have several areas where I need more context to fill out the information and have to go refer to the original tax forms to understand what turbo tax is asking. I also find the questions is asks to simplify what forms I need is often too simple. Lastly it has some annoying handling of penalties always assuming there are some even though the IRS always tells me there isn't any and it doesn't let me skip past it trying to estimate penalties. However despite these weakness I still find it takes less time and is worth the cost to use turbotax.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax is great An error occurred while e-filing our CA state return. TurboTax notified me and made the corrections on line and refiled with very little effort on my part.
Date published: 2021-02-18
Rated 5 out of 5 by from Great It is easy and quick to use. I have been using it for years and am now teaching my family how to use it too.
Date published: 2021-02-18
Rated 5 out of 5 by from OK GREAT JOB TURBO TAX IS THE BEST IN THE UNITED STATES
Date published: 2021-02-18
Rated 5 out of 5 by from Very helpful and outstanding customer care Janine was a terrific customer assistant. It made filing for my refund the easiest thing to do today
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax is Very good. Easy to use and great checking for errors. Love being able to talk to someone They were great
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo taxes was Excellence My state taxes was rejected my the state and it took turbo taxes a few good minutes to fix my problem
Date published: 2021-02-18
Rated 5 out of 5 by from Tubular Turbo Tax I love the free version of Turbo Tax. I am able to click on questions for clarity (and trust me, I click). It is so user friendly and again I am satisfied with my service
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax is awesome Havent had an easier tax return so thankful for turbo tax
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14669