TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Easy and Reliable Turbo tax makes doing your taxes a pleasurable experience.
Date published: 2023-02-11
Rated 5 out of 5 by from Always Easy I have used it 3 years in a row, and each year it gets easier if that is possble!
Date published: 2023-02-11
Rated 3 out of 5 by from "not" Intuitive Did not like the 2022 TURBOTAX. It did not locate any of my financial institutions, to include the IRS. Had to take photo of W2/1099-INT/1098s for photo upload. It did not pull in any of my info for last 5yrs. Worst experience I've had with TURBO Tax. Another experience like this and I will move on.
Date published: 2023-02-11
Rated 5 out of 5 by from Fantastic Had a hard time entering some of my retirement incomes. My Tax expert took care of the problems. Dawn was awesome and very patient with this old man. This was my first time using Turbo Tax and won't be my last.
Date published: 2023-02-11
Rated 1 out of 5 by from will not use again we have used turbo tax for the last decade in filing our taxes. we will not continue going further. Many times while entering our info there were glitches with the program. pop ups requesting to go on to the next step even though we hadnt finished the first one. also repeating and repeating of the same things. I had to go in to medical 3 times before it finally accepted it and stopped showing it as incomplete. The biggest frustration was the payment. To opt from being charged a 39 dollar fee we paid using a credit card. It asks for your card info but nowhere on the page does it show the total. You are blindly paying hoping it only charges what you ordered. No summary .
Date published: 2023-02-11
Rated 5 out of 5 by from turbo tax puts the turbo in tax turbo tax takes the worry and stress out of doing my taxes and maximizing my refund
Date published: 2023-02-11
Rated 5 out of 5 by from Live Expert extremely helpful I ran into some uncertainty, and decided to upgrade to having a live expert to ask questions. It was well worth the money. Not only did he help me with my current questions with my taxes, but gave me helpful advise to prepare for next year.
Date published: 2023-02-11
Rated 5 out of 5 by from Another Successful Year I have been using Turbotax for the past 10 years with much ease. I attempted to try something new this year with the free IRS E-File program but was unimpressed with the user interface. Turbotax keeps it simple and the user engaged with their own finances.
Date published: 2023-02-11
Rated 5 out of 5 by from Appreciate being walked through the process I have been using turbo tax for several years. The questions in the system lead you to the right spots. Appreciate the help navigating through the process. It takes the guesswork out of filing tax returns.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax is AWESOME!! Very easy to navigate. Easy to follow instructions. Got through my taxes very quickly. It was Perfect!!
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14650
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Reliable Turbo tax makes doing your taxes a pleasurable experience.
Date published: 2023-02-11
Rated 5 out of 5 by from Always Easy I have used it 3 years in a row, and each year it gets easier if that is possble!
Date published: 2023-02-11
Rated 3 out of 5 by from "not" Intuitive Did not like the 2022 TURBOTAX. It did not locate any of my financial institutions, to include the IRS. Had to take photo of W2/1099-INT/1098s for photo upload. It did not pull in any of my info for last 5yrs. Worst experience I've had with TURBO Tax. Another experience like this and I will move on.
Date published: 2023-02-11
Rated 5 out of 5 by from Fantastic Had a hard time entering some of my retirement incomes. My Tax expert took care of the problems. Dawn was awesome and very patient with this old man. This was my first time using Turbo Tax and won't be my last.
Date published: 2023-02-11
Rated 1 out of 5 by from will not use again we have used turbo tax for the last decade in filing our taxes. we will not continue going further. Many times while entering our info there were glitches with the program. pop ups requesting to go on to the next step even though we hadnt finished the first one. also repeating and repeating of the same things. I had to go in to medical 3 times before it finally accepted it and stopped showing it as incomplete. The biggest frustration was the payment. To opt from being charged a 39 dollar fee we paid using a credit card. It asks for your card info but nowhere on the page does it show the total. You are blindly paying hoping it only charges what you ordered. No summary .
Date published: 2023-02-11
Rated 5 out of 5 by from turbo tax puts the turbo in tax turbo tax takes the worry and stress out of doing my taxes and maximizing my refund
Date published: 2023-02-11
Rated 5 out of 5 by from Live Expert extremely helpful I ran into some uncertainty, and decided to upgrade to having a live expert to ask questions. It was well worth the money. Not only did he help me with my current questions with my taxes, but gave me helpful advise to prepare for next year.
Date published: 2023-02-11
Rated 5 out of 5 by from Another Successful Year I have been using Turbotax for the past 10 years with much ease. I attempted to try something new this year with the free IRS E-File program but was unimpressed with the user interface. Turbotax keeps it simple and the user engaged with their own finances.
Date published: 2023-02-11
Rated 5 out of 5 by from Appreciate being walked through the process I have been using turbo tax for several years. The questions in the system lead you to the right spots. Appreciate the help navigating through the process. It takes the guesswork out of filing tax returns.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax is AWESOME!! Very easy to navigate. Easy to follow instructions. Got through my taxes very quickly. It was Perfect!!
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14650