TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from good good experience this year--do not want to add any more
Date published: 2021-02-18
Rated 5 out of 5 by from Great Support I have been using Turbo Tax since 1990. Love it. It is the most
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is fast on point Been using them for over 5 yrs will continue to use Turbo Tax
Date published: 2021-02-18
Rated 5 out of 5 by from No problems Easy to use. Questions answered quickly and easy to understand.
Date published: 2021-02-18
Rated 5 out of 5 by from great This is a very simple way to file tax return if simple.
Date published: 2021-02-18
Rated 5 out of 5 by from Over all very pleasant experience. I was quickly informed that there was a issue that needed resolved with my filing.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax is Great I had an excellent experience using Turbotax to prepare my 2020 tax returns.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is awesome I've been using Turbo Tax for over 25 years. it's gotten easier and easier over the years. now it's simple to use.
Date published: 2021-02-18
Rated 5 out of 5 by from Great way to do taxes. I like the final review. No significant issues but did talk on a delayed telephone call basis with a minor question. Just a few minutes until I was called. Person on the line helpful, clear. easy to understand.
Date published: 2021-02-18
Rated 2 out of 5 by from Interview System full of problems New Home Office tool was great - full of explanatory links fro questions and when returning it remembered everything so it was quick to review. Unfortunately, the rest of the system is still full of 'one interview only' assumptions with tons of access issues. I want to review what my wife did without having to know what she answered last time - and vise versa - but unfortunately, most of the interface is loaded with processes that are not visible or auditable. Please revamp the general interface to be like the home office tool. It's ok to ask me whether I want to upgrade to Max each time - but not to know the yes or no answers that took me down a rabbit-hole last time with now ay tog et back to that spot - I feel like I have memorized the entire interface each year and that is troublesome. And the disallowed negative number issue for hundreds of stock option trades from my broker linked data in the worksheet is ridiculous - the suggested fix is wrong and 5 minute delay each to get the interface to review is bad and the tech support is false - the IRS doesn't receive the worksheet so there is no IRS acceptance issue. Hours of our life we'll never get back and that there was no clean resolution for.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14648
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from good good experience this year--do not want to add any more
Date published: 2021-02-18
Rated 5 out of 5 by from Great Support I have been using Turbo Tax since 1990. Love it. It is the most
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is fast on point Been using them for over 5 yrs will continue to use Turbo Tax
Date published: 2021-02-18
Rated 5 out of 5 by from No problems Easy to use. Questions answered quickly and easy to understand.
Date published: 2021-02-18
Rated 5 out of 5 by from great This is a very simple way to file tax return if simple.
Date published: 2021-02-18
Rated 5 out of 5 by from Over all very pleasant experience. I was quickly informed that there was a issue that needed resolved with my filing.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax is Great I had an excellent experience using Turbotax to prepare my 2020 tax returns.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo tax is awesome I've been using Turbo Tax for over 25 years. it's gotten easier and easier over the years. now it's simple to use.
Date published: 2021-02-18
Rated 5 out of 5 by from Great way to do taxes. I like the final review. No significant issues but did talk on a delayed telephone call basis with a minor question. Just a few minutes until I was called. Person on the line helpful, clear. easy to understand.
Date published: 2021-02-18
Rated 2 out of 5 by from Interview System full of problems New Home Office tool was great - full of explanatory links fro questions and when returning it remembered everything so it was quick to review. Unfortunately, the rest of the system is still full of 'one interview only' assumptions with tons of access issues. I want to review what my wife did without having to know what she answered last time - and vise versa - but unfortunately, most of the interface is loaded with processes that are not visible or auditable. Please revamp the general interface to be like the home office tool. It's ok to ask me whether I want to upgrade to Max each time - but not to know the yes or no answers that took me down a rabbit-hole last time with now ay tog et back to that spot - I feel like I have memorized the entire interface each year and that is troublesome. And the disallowed negative number issue for hundreds of stock option trades from my broker linked data in the worksheet is ridiculous - the suggested fix is wrong and 5 minute delay each to get the interface to review is bad and the tech support is false - the IRS doesn't receive the worksheet so there is no IRS acceptance issue. Hours of our life we'll never get back and that there was no clean resolution for.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 14648