TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from FAN OF TURBOTAX Software, BUT... This tax year 2022, Initially, I was not aware that, in order to easily e-file my State Return, I needed to e-file it WITH my Federal Return. I read that I had to wait until the Federal Return was ACCEPTED before I could e-file the State Return. Federal Return was shortly accepted after e-filing - but I still cannot e-file my State Return. I closed the TURBOTAX software and restarted it – and again, only the FEDERAL RETURN is shown for e-filing – even though I already e-filed it and it was accepted. Turbotax noted that most people file both returns together. Turbotax should have also provided more detailed information about efiling the State Return separately from Federal - BEFORE I submitted to e-file my Federal Tax Return only. So, ultimately, it seems that, to e-file, either both Federal and State must be e-filed together OR State must be mailed. Disappointing that I could not e-file each separately, 1 at a time. I have been using Turbotax for decades.
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax is excellent! TurboTax is thorough and simple to use. Great experience for many years.
Date published: 2023-02-11
Rated 5 out of 5 by from So easy to use Love Turbo Tax. Makes something which can seem intimidating fairly easy. We have a lot of tax situations and it only takes about an hour and half to get it done.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax is easy to use Thanks Turbo Tax for your help ! Finished my taxes in an hour !
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax is Easy Turbo Tax was so easy I didnt need to use live assistance. It was nice knowing it was there if I needed it, though.
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax Live was awesome TurboTax was easy to use. I was able to get help from a live professional regarding selling my RSUs.
Date published: 2023-02-11
Rated 5 out of 5 by from Awesome first time full service experience I had a great experience starting as a single w-2, to self employed, to LLC work! Thanks so much
Date published: 2023-02-11
Rated 5 out of 5 by from Great! User friendly, easy to understand, helpful information
Date published: 2023-02-11
Rated 4 out of 5 by from Turbo Tax is my go to tax preparer! TurboTax is well organized and takes you step-by-step to complete your return. I appreciate the checks and information for every category to ensure I enter the correct information. And the online chat and/or phone chat options seal the deal for me to use TurboTax. I definitely recommend this product
Date published: 2023-02-11
Rated 2 out of 5 by from Makes you pay way to much They say its 0$ and you some how end up paying more then 100 and it only gives you 2 options I didn't even use the live agent but was charged for it and paid 190$
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14636
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from FAN OF TURBOTAX Software, BUT... This tax year 2022, Initially, I was not aware that, in order to easily e-file my State Return, I needed to e-file it WITH my Federal Return. I read that I had to wait until the Federal Return was ACCEPTED before I could e-file the State Return. Federal Return was shortly accepted after e-filing - but I still cannot e-file my State Return. I closed the TURBOTAX software and restarted it – and again, only the FEDERAL RETURN is shown for e-filing – even though I already e-filed it and it was accepted. Turbotax noted that most people file both returns together. Turbotax should have also provided more detailed information about efiling the State Return separately from Federal - BEFORE I submitted to e-file my Federal Tax Return only. So, ultimately, it seems that, to e-file, either both Federal and State must be e-filed together OR State must be mailed. Disappointing that I could not e-file each separately, 1 at a time. I have been using Turbotax for decades.
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax is excellent! TurboTax is thorough and simple to use. Great experience for many years.
Date published: 2023-02-11
Rated 5 out of 5 by from So easy to use Love Turbo Tax. Makes something which can seem intimidating fairly easy. We have a lot of tax situations and it only takes about an hour and half to get it done.
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax is easy to use Thanks Turbo Tax for your help ! Finished my taxes in an hour !
Date published: 2023-02-11
Rated 5 out of 5 by from Turbo Tax is Easy Turbo Tax was so easy I didnt need to use live assistance. It was nice knowing it was there if I needed it, though.
Date published: 2023-02-11
Rated 5 out of 5 by from TurboTax Live was awesome TurboTax was easy to use. I was able to get help from a live professional regarding selling my RSUs.
Date published: 2023-02-11
Rated 5 out of 5 by from Awesome first time full service experience I had a great experience starting as a single w-2, to self employed, to LLC work! Thanks so much
Date published: 2023-02-11
Rated 5 out of 5 by from Great! User friendly, easy to understand, helpful information
Date published: 2023-02-11
Rated 4 out of 5 by from Turbo Tax is my go to tax preparer! TurboTax is well organized and takes you step-by-step to complete your return. I appreciate the checks and information for every category to ensure I enter the correct information. And the online chat and/or phone chat options seal the deal for me to use TurboTax. I definitely recommend this product
Date published: 2023-02-11
Rated 2 out of 5 by from Makes you pay way to much They say its 0$ and you some how end up paying more then 100 and it only gives you 2 options I didn't even use the live agent but was charged for it and paid 190$
Date published: 2023-02-11
All TurboTax® Offerings Reviews - Page 14636