TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Never use any other service I’ve been using TurboTax for years and would never use any other service. It’s easy and I’ve never been audited.
Date published: 2021-02-19
Rated 1 out of 5 by from State Taxes WRONG I followed all the guidelines on TurboTax. Said my state refund was $200+. But the state rejected them. TurboTax had an error in the system. I had to redo my state taxes and now it says I owe $81 :(
Date published: 2021-02-19
Rated 3 out of 5 by from TurboTax works okay, but needs to be more helpful I had some simple questions that I needed help with, but TurboTax referred me to the IRS website to look it up on my own. Furthermore, the software apparently had an error for California State taxes that caused my e-file to be rejected initially and I had to correct that and resubmit. While TurboTax made it easy to do, I find such errors to be a nuisance. This said, this is the first time I had any issues with TurboTax and I have been using it successfully for several decades now.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Easy Turbo Tax is a very user friendly software. When I was filing taxes every year they always were the best because they always could explain if you didn't understand and their software always included the new updates and information. I love this filing taxware.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax Online makes filing taxes simple! I've used this platform for many years and it's as simple as it gets.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax Process TT is basically easy to follow relative to submitting information. Online instructions direct one to the appropriate form and/or box within the form. Only area of confusion was the investment interest requirement. Although that information is not clear on my investment documents. I very much like the checks and re-checks for accuracy. This is 4th year I've used TT.
Date published: 2021-02-19
Rated 5 out of 5 by from Very intuitive The step-by-step instructions make it so easy to understand.
Date published: 2021-02-19
Rated 5 out of 5 by from Great tool, easy and accurate! Turbo Tax offers peace of mind and savvy experts. I highly recommend!
Date published: 2021-02-19
Rated 5 out of 5 by from Absolutely awesome I had the most amazing support my agent Melody walked me through everything and it was phenomenal she was incredibly patient and incredibly knowledgeable. I could not be more grateful for her knowledge and help.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax awsome good job! did nice work with software nice employees you with
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14630
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Never use any other service I’ve been using TurboTax for years and would never use any other service. It’s easy and I’ve never been audited.
Date published: 2021-02-19
Rated 1 out of 5 by from State Taxes WRONG I followed all the guidelines on TurboTax. Said my state refund was $200+. But the state rejected them. TurboTax had an error in the system. I had to redo my state taxes and now it says I owe $81 :(
Date published: 2021-02-19
Rated 3 out of 5 by from TurboTax works okay, but needs to be more helpful I had some simple questions that I needed help with, but TurboTax referred me to the IRS website to look it up on my own. Furthermore, the software apparently had an error for California State taxes that caused my e-file to be rejected initially and I had to correct that and resubmit. While TurboTax made it easy to do, I find such errors to be a nuisance. This said, this is the first time I had any issues with TurboTax and I have been using it successfully for several decades now.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Easy Turbo Tax is a very user friendly software. When I was filing taxes every year they always were the best because they always could explain if you didn't understand and their software always included the new updates and information. I love this filing taxware.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax Online makes filing taxes simple! I've used this platform for many years and it's as simple as it gets.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax Process TT is basically easy to follow relative to submitting information. Online instructions direct one to the appropriate form and/or box within the form. Only area of confusion was the investment interest requirement. Although that information is not clear on my investment documents. I very much like the checks and re-checks for accuracy. This is 4th year I've used TT.
Date published: 2021-02-19
Rated 5 out of 5 by from Very intuitive The step-by-step instructions make it so easy to understand.
Date published: 2021-02-19
Rated 5 out of 5 by from Great tool, easy and accurate! Turbo Tax offers peace of mind and savvy experts. I highly recommend!
Date published: 2021-02-19
Rated 5 out of 5 by from Absolutely awesome I had the most amazing support my agent Melody walked me through everything and it was phenomenal she was incredibly patient and incredibly knowledgeable. I could not be more grateful for her knowledge and help.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax awsome good job! did nice work with software nice employees you with
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14630