TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
JustinPaul2099 from
First time 1099
Santos was extremely helpful in getting me money as opposed to me owing
Date published: 2022-02-11
Rated 1 out of 5 by
JRTheys from
Ridiculous
only option it gave me was to use the paid program, and then on top of paying for the program. it wanted me to pay another $60 in fees. like what the frick I'm only getting 150 back!
Date published: 2022-02-11
Rated 5 out of 5 by
Chrisiem21 from
Not bad at all!
I've never had to get expert advice, but since I had to this year due to new circumstances ( think we all know and understand) it was great. They helped every step of the way and since I was self-employed I really needed it. No way, I could have done it without them. Thanks Turbo Tax team, good job!
Date published: 2022-02-11
Rated 5 out of 5 by
Kay Y from
Works great!
Easy to navigate, self explanatory, give you the best possible refund
Date published: 2022-02-11
Rated 5 out of 5 by
iv22 from
Very easy
great help with LIVE support staff and user interface
Date published: 2022-02-11
Rated 5 out of 5 by
kaci0929 from
awesome
quick and easy. Loved the switch! I recently started my own business and i was freaking out about my taxes. But turbo tax made it so easy!
Date published: 2022-02-11
Rated 5 out of 5 by
umbertoh from
Very Easy To Use
except for the constant suggestion to upgrade, it was easy. I am standard deduction with no frills and no state requirement. Why don't you believe me?
Date published: 2022-02-11
Rated 5 out of 5 by
MomDuke from
AMAZING
I'll never go anywhere else to have my taxes done.
Date published: 2022-02-11
Rated 5 out of 5 by
Combs96j from
TurboTax Live is a swift and simply helpful
Great help from Antoinette and Susan expected results to follow
Date published: 2022-02-11
Rated 1 out of 5 by
PHK22 from
Terrible Customer Support
I have used Turbo Tax for 10+ years with no major issues. This year was different. I spent over two hours on the phone with six different people. Was transfer three times only to get an automated response saying someone would call me back. During one of the call I was disconnected after 47 minutes. Even though I was asked my phone number the person never called me back. The last time I called in I demanded to talk to a supervisor. After 30 minutes I was transferred to the "resolution desk" where after another 30 minutes Sherman was able to help me fix the issue.
All TurboTax® Offerings Reviews - Page 14629
Date published: 2022-02-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
JustinPaul2099 from
First time 1099
Santos was extremely helpful in getting me money as opposed to me owing
Date published: 2022-02-11
Rated 1 out of 5 by
JRTheys from
Ridiculous
only option it gave me was to use the paid program, and then on top of paying for the program. it wanted me to pay another $60 in fees. like what the frick I'm only getting 150 back!
Date published: 2022-02-11
Rated 5 out of 5 by
Chrisiem21 from
Not bad at all!
I've never had to get expert advice, but since I had to this year due to new circumstances ( think we all know and understand) it was great. They helped every step of the way and since I was self-employed I really needed it. No way, I could have done it without them. Thanks Turbo Tax team, good job!
Date published: 2022-02-11
Rated 5 out of 5 by
Kay Y from
Works great!
Easy to navigate, self explanatory, give you the best possible refund
Date published: 2022-02-11
Rated 5 out of 5 by
iv22 from
Very easy
great help with LIVE support staff and user interface
Date published: 2022-02-11
Rated 5 out of 5 by
kaci0929 from
awesome
quick and easy. Loved the switch! I recently started my own business and i was freaking out about my taxes. But turbo tax made it so easy!
Date published: 2022-02-11
Rated 5 out of 5 by
umbertoh from
Very Easy To Use
except for the constant suggestion to upgrade, it was easy. I am standard deduction with no frills and no state requirement. Why don't you believe me?
Date published: 2022-02-11
Rated 5 out of 5 by
MomDuke from
AMAZING
I'll never go anywhere else to have my taxes done.
Date published: 2022-02-11
Rated 5 out of 5 by
Combs96j from
TurboTax Live is a swift and simply helpful
Great help from Antoinette and Susan expected results to follow
Date published: 2022-02-11
Rated 1 out of 5 by
PHK22 from
Terrible Customer Support
I have used Turbo Tax for 10+ years with no major issues. This year was different. I spent over two hours on the phone with six different people. Was transfer three times only to get an automated response saying someone would call me back. During one of the call I was disconnected after 47 minutes. Even though I was asked my phone number the person never called me back. The last time I called in I demanded to talk to a supervisor. After 30 minutes I was transferred to the "resolution desk" where after another 30 minutes Sherman was able to help me fix the issue.
All TurboTax® Offerings Reviews - Page 14629
Date published: 2022-02-11