TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from It was good Turbo Tax helped me fix my mistake. Thank you for your help.
Date published: 2021-02-13
Rated 5 out of 5 by from Good It was fast and easy. There were many helpful tips and additional information in case I was confused. I always recommend Turbotax to people filing their taxes
Date published: 2021-02-13
Rated 5 out of 5 by from Easy & a comprehensive education within itself.! The experts always set up a time w/i 24 hours and make sure you're all set.
Date published: 2021-02-13
Rated 5 out of 5 by from Super fast and easy Was a quick and easy process - way able to do on my lunch break
Date published: 2021-02-13
Rated 4 out of 5 by from very good This was my first time doing tax's online it went very smooth. The steps was very precise.
Date published: 2021-02-13
Rated 5 out of 5 by from Just what I needed! I called Turbo Tax four times- all because I was very unsure of myself, having not done taxes for 37 years. Each time I was helped by a remarkable lady... patient and kind and funny. Just the help that I needed
Date published: 2021-02-13
Rated 5 out of 5 by from Na ok not the best but works could be better in some way
Date published: 2021-02-13
Rated 3 out of 5 by from Difficult to get support It is challenging to make your way through the incredible number of up-sell's in the product. At every turn, it feels as though you're being nickel-and-dimed to death. Moreover, when you find an actual technical flaw in the software (like this year's issues with RSU cost basis reporting), there's no way to get technical support without getting paid an ADDITIONAL FEE to talk to a tax expert. I didn't need a tax expert, I needed to report a bug in YOUR SOFTWARE. I shouldn't be charged to tell you about your own bugs. Makes me feel ripped off but stuck without a good, viable alternative.
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax is the way to go! TurboTax made filing taxes easy peasy! It's worth paying $80 to file both federal and state taxes with TurboTax.
Date published: 2021-02-13
Rated 5 out of 5 by from VERY SIMPLE AND INFORMATIVE I APPRECIATE THAT TURBO TAX WALKS YOU THROUGH EACH STEP AND EVEN MAKES SUGGESTIONS WHEN I MISSED PUTTING MY VEHICLE REGISTRATION.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14624
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from It was good Turbo Tax helped me fix my mistake. Thank you for your help.
Date published: 2021-02-13
Rated 5 out of 5 by from Good It was fast and easy. There were many helpful tips and additional information in case I was confused. I always recommend Turbotax to people filing their taxes
Date published: 2021-02-13
Rated 5 out of 5 by from Easy & a comprehensive education within itself.! The experts always set up a time w/i 24 hours and make sure you're all set.
Date published: 2021-02-13
Rated 5 out of 5 by from Super fast and easy Was a quick and easy process - way able to do on my lunch break
Date published: 2021-02-13
Rated 4 out of 5 by from very good This was my first time doing tax's online it went very smooth. The steps was very precise.
Date published: 2021-02-13
Rated 5 out of 5 by from Just what I needed! I called Turbo Tax four times- all because I was very unsure of myself, having not done taxes for 37 years. Each time I was helped by a remarkable lady... patient and kind and funny. Just the help that I needed
Date published: 2021-02-13
Rated 5 out of 5 by from Na ok not the best but works could be better in some way
Date published: 2021-02-13
Rated 3 out of 5 by from Difficult to get support It is challenging to make your way through the incredible number of up-sell's in the product. At every turn, it feels as though you're being nickel-and-dimed to death. Moreover, when you find an actual technical flaw in the software (like this year's issues with RSU cost basis reporting), there's no way to get technical support without getting paid an ADDITIONAL FEE to talk to a tax expert. I didn't need a tax expert, I needed to report a bug in YOUR SOFTWARE. I shouldn't be charged to tell you about your own bugs. Makes me feel ripped off but stuck without a good, viable alternative.
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax is the way to go! TurboTax made filing taxes easy peasy! It's worth paying $80 to file both federal and state taxes with TurboTax.
Date published: 2021-02-13
Rated 5 out of 5 by from VERY SIMPLE AND INFORMATIVE I APPRECIATE THAT TURBO TAX WALKS YOU THROUGH EACH STEP AND EVEN MAKES SUGGESTIONS WHEN I MISSED PUTTING MY VEHICLE REGISTRATION.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14624